I deposited money, the money was taken out of my bank, but not applied to my Lucky Hands account. When i comtacted them, they said that just bc my bank took the money, it doesnt mean that the sute wil... See more
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See what reviewers are saying
First off let me start by saying, hands down THE BEST social casino I've ever been on. The Clover Club 💪🏾💪🏾💪🏾 really excites the gambler in me❤️ Super fast redemptions, great energy from other... See more
I'm really dissatisfied with the loyalty club, they keep on making changes to it and it keeps getting harder to progress. I'm a sapphire member, which is pretty high up there, but I've earned way more... See more
Lucky Hands is more than just a gaming platform it’s an exciting community that keeps me entertained and engaged! From the family friendly fun to the thrill of every game, there’s always something to... See more
Breach of guidelines
The unexpected
The unexpected! I seen i had an offer from Lucky Hands on my Birthday. I opened it and found a very nice generous gift incentive from Lucky Hands. I was impressed as well as grateful for there recognition..Ann the lady who ai conversed with was just as congenial and helpful as she could be with assisting me on how to collect this bonus! I've been playing with several of the on line platforms and the big names of ones I will not mention never did this for a customer like myself who has paid to use their service. I have never deposited with this lucky hands before. But they did something for me that I just want to recognize their gifting will surely gain my business from now on! So thank you "Ann" for the time you took with me to walk me thru the process I really appreciate you and to Lucky Hands for making sure you see your customers and understand one good turn deserves another and word of your customers mouth still goes a long way. Be expecting to see my referrals coming in soon.!!
Out of this world customer service
Customer service is way beyond any site I've used. Anytime I have had a question I'm able to speak to a real person within a minute or two. No chatbot, no long queue. And I've had amazing luck and redemption is super quick and easy.
This site is just straight garbage
This site is just straight garbage. Very similar to other sites except they have extremely dumb policies. For one, you can only redeem once every 24 hours. This alone has made me want to close my account. I also just found out there's a limit to how much you can instantly redeem. It's based on your VIP level. Me not having a VIP status yet can only redeem a max of 200 SC... They basically copied all the other online casinos and just made it worse. I have no clue why people would play here when there are way better alternatives. They literally put a restriction on you if you win. Ridiculously stupid. I would not recommend this site.
Great customer service 24 hrs a day
Great customer service 24 hrs a day
Sorry but I have to give a 1 star to a…
Sorry but I have to give a 1 star to a website that lowers their already abysmal 0.30 daily to a pathetic and greedy 0.10. way to give back to those that support you guys. Really shows your loyalty and gratitude for the people who give you their hard earned money when you cant even thank the ones who pay for your entire business with anything but the slap in the face that is pathetic 10 cent daily. Nobody is going to spend their money at your site when you prove you have absolutely nothing to offer people compared to the dozens of competition sites that are infinitely more generous and loyal to their patrons. Your doors will close soon and the reason why is all the reasons given above. Just another dead un the water casino built on greed alone that will die just like all who follow in the sad footsteps of Gains and their 9 year old of a CEO
Good website good games
Lucky Hands is THE BEST hands down!!!!!
My experience thus far with Lucky Hands and the customer support team have been nothing short of fantastic!! The team is very prompt to respond to you with the utmost respect, kindness, care and professionalism. Everything you could hope for in a customer service team for any company anywhere! They walked me through my first redemption which I received immediately upon withdrawal!! Lucky Hands is my new favorite social casino without a doubt! Thank you Lucky Hands! :)
same as other platform when you start…
same as other platform when you start hitting it will start your game lagging and when you got it back not a single hit.
Major letdown
I have been playing Lucky Hands for months now and at first I was really excited about it because they have great games and quick redemptions but honestly since the “VIP” program finally came out it’s been nothing but a complete let down. For starters when they launched the VIP program anyone who had been playing before hand and was already a top tier “VIP” got totally screwed because there was no retroactive bonuses for leveling up so you had no opportunity to collect. And then the literal ONLY other perk was a free %15 extra on 1 package once a day that lasted for about a month and then they stopped doing it. So there is NO BENEFIT whatsoever for being a vip. And then on top of it the customer service is dog shit. I had multiple glitches that o reported only to be told that they counted help me unless I had a video of the glitch. So I started recording my play on certain games and sure enough the same glitch happened again. I submitted the video and it’s been 5 days now and they haven’t even offered a basic credit or ANYTHING - they just keep telling me to wait. I’m sick of this site. Punt and Chances casinos both offer instant redemptions and more games than lucky hands with out all the glitchy games and much faster customer service. Plus they give the VIPs real perks and not just “atta boys”
Spend over 5k in total
Spend over 5k in total, no luck, got one bonus on 5 bet, which paid 30 .Will stick to other casinos.
I've only received genuine help from…
I've only received genuine help from one person in Luckyhands support. That was by Cyryl! They were very patient and understanding of every question I needed answers to, and did not hesitate to break it down for me. I'd give 5 stars if every person in support was like this, but for now, I'll keep it at 4 because I also don't like how processing redemption now work through certain tiers & for whatever reason, I'm not able to see my processing redemption transaction in my wallet. LH has been a joy ride for me, but once my funds are in my account, I might be taking a break...or not! Happy spinning with the luck in my hands! 🍀
Best support in the game. Ann is the best.
I haven't really won anything yet. But I've had the best support service. Ann is amazing and helpful. She got me a birthday bonus and im going to go give it a chance on the spins.
Amazing as always
Amazing as always. Rose from customer support has amazing customer service!!!❤️
Instant redemptions
Instant redemptions, great win rate and some pretty generous promotions! Cashed out multiple times, one of my favorites!
Best Online Gaming
My favorite place to play! I don’t always win but I when I do I am grateful! The support team is always available when I need them! Their Facebook account is full of love! I love that you can communicate with other players. One big community. And the redemption process is easy and the fastest I have ever seen. This business will continue to thrive.
Awesome site
Awesome site! The live support is very prompt and explains things well. Thank u for a great time on lucky hands!!
Best Customer Service!
I really enjoy this platform over others that I have played. The games selection is great with lots of options, including fish tables.. The games seem legitimately fair, and the layouts are great. I’ve yet to have a huge payout, but I have had a couple decent wins that put a smile on my face and that’s what I want the most out of gaming and that’s FUN, and enjoyment.. The Customer Service is TOP NOTCH! Very responsive and always polite and actually legitimately care about my experience and concerns.. payouts and verification process are simple and a breeze to navigate; as well as quick!! Their new tier level honor system is and added bonus and something that rewards you for your continued participation and keeps me coming back for more fun! I definitely recommend.
Luckyhands.com is sensational
Luckyhands.com is sensational! You load on the website, you redeem on the website! It’s all quick and easy! You can play fish tables, poker, and 100s of slots to choose from. My fav slot has funded my vacation all from a $25 load! Try your hand at lucky hands!
When I’m on lucky hands it’s an awesome…
When I’m on lucky hands it’s an awesome feeling I just love playing even if I lose more than I win It’s just a sensational feeling when I do win I love lucky hands if you still not playing what you waiting for‼️‼️
LUCKY HANDS = MUCHO BANDS 🍀💰
One thing is for sure and two things are for certain.. IM GON SPIN, FISH, GUESS, BET, IM GON GAMBLE TILL I CANT NO MORE 🤣🤷🏼♀️ I've always gave every site the benefit of the doubt but when I tell you Lucky Hands just hit different, that website Hits DIFFERENT 😍 i mean where else can you get INSTANT CASH OUTS, AN ASSORTMENT OF GAMES, THEY EVEN HAVE FISH TABLES 🎣 Im not baiting a hook in real life but you can catch me reeling em in on Lucky Hands best believe that 🔥 The most sensational, relaxing experience a gambler could get fr. You cant lose 🤷🏼♀️🤣🍀
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