Lucky Legends Casino Reviews 373

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays and difficulties with withdrawals, often waiting weeks or even months to receive their winnings. People frequently mentioned that the company made them jump through numerous hoops and verification processes, which they felt were excessive and designed to stall payments. Several users also described issues with customer service, noting that representatives provided inconsistent information and that their accounts were sometimes closed without clear explanations. There were also concerns about the company's practices, with some customers expressing strong dissatisfaction or feeling that the site was untrustworthy. However, some people mentioned positive experiences, highlighting that the games were fun and that they successfully received their payouts, albeit sometimes with a wait. A few other people also felt that the website was easy to navigate and appreciated the helpful and friendly customer service.

What people talk about most

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting successful and quick payouts,... See more

Website

Customers consistently note ambiguous experiences with the website, with many reviewers expressing strong... See more

Refund

Users describe negative interactions with refund, with many reporting significant delays in receiving their... See more

Customer service

Consumers find customer service experiences to be ambiguous, with some reviewers praising the helpfulness,... See more

Response time

People report significant dissatisfaction with response times, particularly regarding withdrawals and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The positives are the games are fun, bonuses good (as long as you understand the rules) and you can always reach somebody in support. The cons? Long waits for withdrawals and they miss their own... See more

Rated 1 out of 5 stars

i made a deposit on lucky legends. went through my play through. I won 10000 and went to withdrawal. said because I played blackjack when my bonus said only slots and keno. It voided all pays. I lost... See more

Rated 1 out of 5 stars

Keeps asking for me holding my id! absolutely big scam and only allowed me to use litecoin to verify my account with a drposit of 20$ (which i found typical for some casinos, which do payout afterward... See more

Rated 1 out of 5 stars

Run! If you want to withdraw your winnings this is NOT the site you want. For some strange reason they will cancel your withdrawal in less than 24 hours, WITHOUT communication as to why it was cancele... See more


Company details

  1. Casino
  2. Gambling house
  3. Online Casino or Bookmaker

Written by the company

Looking for a top-notch online casino with a wide selection of games and big win opportunities? Look no further than Lucky Legends! With our exciting selection of slots, table games, and more, Lucky Legends has something for every type of player. What are you waiting for? Sign up today and start your journey to legendary winnings now!


Contact info

2.1

Poor

TrustScore 2 out of 5

373 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

I’ll rate it 3 stars because it took me…

I’ll rate it 3 stars because it took me repeated attempts to get my three cash outs that were pending review for 10 days but I finally did receive my payouts to my PayPal but one that was no longer open how they do it is what ever email you use when u sign up is the PayPal account they assume you have and that is attached to that email but when I checked I signed up on the app with one Gmail account according to my welcome confirmation but somehow I did get emails to my main Gmail from them as well anyways luckily I was able to use my email to open a new PayPal account with that email again only issue is get ready for all of PayPal’s new and improved security measures so with new accounts I’m seeing when u get money they even want to verify it for suspicious activity like all a sudden it’s in my best interest and to protect me from receiving money lol oh no please don’t give me money I don’t know where that came from shoot….. anyways this is not a PayPal review sorry got off topic but just so u know that’s a little head ache I had but as far as the app I did get paid I did win but the game is rigged based on how much u pay in and how much you play expect with these types of games take always what you win over what you deposit especially after a few good wins or if u do hit a big one take it it will only drain you they however will go up and down just know that after about three sometimes four come backs your done either cash out or loose it all of these games like this I play and all follow the same pattern give or take a couple odd ball wins losses I’ve had also don’t expect to win your first deposit especially if low like u take the deal that’s 5 or 4 dollars but u get more than what u pay for like I said sometimes I’ve had odd ball things happen and luck out but always assume they will take you the first time but I’ve always came up the next buy in also what I’ve noticed and what I do is after I win some I change the bet down low and spin until the game comes back on the upswing you will always notice a pattern these games take in so much before the come back in your favor also I’ve noticed that wether u bet 5$ or 50 cents or even less the game is going to take the same usually before it comes back in your favor example let’s say comes back after taking 10$ from me usually even if I bet 10 cents or whatever denominations of bet it usually takes that same amount no matter what just how long do u want to play before u come back is usually my experience so I’ll even if they are loosing spins will thump out some 5$ spins and walk it down 3 2 1 and then do .50 cent bets and usually hit and come back or better just some advice or things u can try and now for my other half of why a three star review of this game on June 3rd 2024 I had been playing and loaded money several times like 4 or 5 and then wasn’t till the next day I decided to play again and upon opening the app like always this time I had to log in and was like ok what the hell but I do it and it says user doesn’t exist and suggested to register an account but my phone has everything password saved in my phone for every app but after a few failed attempts I go ahead and register a new account with my previous saved password for the app and when it finally opened the game is totally new all the games I’ve been playing are gone in there place there are similarities to the old games but seem like knock offs and bootlegs the layout of the app all way different and no sc only coins no options to buy anything but gold coins also no way to contact customer service no redemption button and a lot of the things are gone like the squirrel guy and all the bonus stuff what pisses me off is my vip level was high and now I can’t play with or for real money and like when the game was the way I remembered it less than 24hrs prior I’m still waiting for a reply from the developer team or whatever and I had to actually go to the App Store and email them because there is no way within the app now it’s weird and this has only happened to me one other time on another app I don’t know what happened but it’s like they deleted the old game from me and updated me to this newer version I never checked my app permissions for this game or app so they very well have those capabilities but I got on a friends iPhone that has never played nor does play these games and when in the App Store goes right to it and is the same version I have now so maybe they running I don’t know but except for the payout taking me multiple times contacting them and this new app change I’ve liked it just seems odd tho after I finally got my money I play and deposit a few times then this all happens is it a scam in theory no but depends on how u look at it all these games are made and just like the casino to profit the house is never going to payout more than what they take they have no risk like we do unless they get hacked or jacked expect depending on the game but on this tier which I place on the cusp of scam/pay fence 65%take 35%pay

4 June 2024
Unprompted review
Rated 3 out of 5 stars

So I won off of my initial $35 chip…

So I won off of my initial $35 chip that was a no deposit I played through the $1,050 playthrough I needed to and went to redeem the hundred the verification $10 deposit and they said that it takes 7 days to verify my Bitcoin address before they can process it I have never seen a wait time that long but I'm hopeful that it comes soon with no issues.

4 June 2024
Unprompted review
Rated 3 out of 5 stars

After winning like $200.00 and…

After winning like $200.00 and completed my KYC verification can’t still redeem my money. I requested and sent them a few emails and no response. It’s funny how easy they take your money to play and when it’s time to get paid, they make it so hard so you can give up or something. Very frustrating and disappointed.
(Finally they were able to solve the issue) Thank you!!!

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Very Good Experience w/ Lucky Legends so far

I’ve been playing LuckyLegends for about 3 weeks . I’ve withdrawn over $8,000 over about 45 transactions . They have all gone to my PayPal account and they typically take 3 days.

This is the first online casino I have ever played. I downloaded the app because I was bored and had seen it advertised a bunch while playing a non cash app.

LuckyLegends takes my deposits through Apple Pay (I can link a credit card or my debit card to my Apple Pay). And they pay out to my PayPal account.

I was worried and skeptical at first so started with a first time bonus deposit of $7. I haven’t been unhappy at all. I had an issue with it not allowing me to buy SC one night. it kept saying “purchase failed “ I used my CC first then tried my debit card (through Apple Pay) but both times it said “ purchase failed” and when I called my CC company and then my bank they both said no transaction came through. So I sent a message to LuckyLegends customer service support.

While I was waiting to hear back I downloaded a different online casino app called YeaMaster Slots ..I played that for an hour and accumulated $980 off a $19.99 deposit. However when I tried to withdraw it to my PayPal; it took me to a screen asking for my hyper email and gave me 60 seconds to enter the code they would send to my email to bind my PayPal account so I could withdraw. After 10 attempts to get their email before the 60sec was up I sent them an email (their only contact ) with all the relevant info and waited to hear back .

By then LuckyLegends support had gotten back to me and they asked me to try the transaction again and it worked . This was all over the course of an hour and a half.

Customer service from YeaMaster Slots never emailed me back at all.

I recommend LuckyLegends Casino . I think the slots are fair and above all I feel comfortable knowing I will get paid in a timely manner, I feel safe because my information is encrypted on my end by Apple and PayPal ..as well as insured by me CC and my bank. The slots pay out with a reasonable RTP and when you are on the site they have popops of which slots happen to be hitting at that time . I thought those popops must be a lure - but I started going to them when my tried and true machines weren’t performing as well as they had been . And turns out every time I went to the machine they recommended I would hit a handful of big wins.

I hope this helps. But it’s just my experience

28 May 2024
Unprompted review
Rated 1 out of 5 stars

Wish I would have known been waiting 4…

Wish I would have known been waiting 4 months switched to 3 different banks trying to get them to approve my 1300 dollar win but the thieves just keep coming up with more hoops to jump thru now I can't even access my bank account because they have changed the security question and phone number tied to it making it seem to the bank like I'm the scammer these ppl r crooks and need to be shut down stay away keep it money away from these losers

15 February 2024
Unprompted review
Rated 1 out of 5 stars

I started play

I started play, and the experience at first was great. Probably best online casino I had played until it was time to collect. This was the email I received. Mind you today is May 27th and after 5 or more emails I have yet been contacted with an explanation.

*1st Email

4/23

Redemption request

Congratulations!!We have received your redemption request. We hope you are enjoying Lucky Legends Casino and would really appreciate if you could give us a good hearty reivew.We will try our best to send out the redemption as soon as possible. We will send an email when the redemption has been sent out.

Have fun,
Lucky Legends Casino Team

*2nd EMAIL
4/24
Redemption refund
Hello FX10215Great news!The redemption you initiated at 2024-04-23 17:17:33has been sent out at 2024-04-24 08:12:36 as a refund. The redemption is expected to appear in your account within 3-7 days depending on your banks processing time.
Literally the same day I submitted my “redemption” request received the email below.

Jackpot Voyage

Winning oasis casinos

Then on the same day shortly after I submitted my

I received the following email.

*3rd and last email

BAN NOTICE

Dear Player,

We regret to inform you that our game will be taken offline in your state, which is why we have banned your account. All purchases you made in the game have been refunded to your original payment method. Please check your PayPal or credit card statements for refund information.

We appreciate your support for the game, and we understand how disheartening it must be to be unable to continue playing. We hope you find another game that you will enjoy in the future!

Best wishes

Yet they still on their other casino platforms under different names, such as, just the name a few

77 Gold slots

Winning oasis

Jackpot Voyage

Continued to collect my money and no band notice, but then again I didn’t win anything to submit. It wasn’t until later that I realized this was all the same company.

I have sent over five emails requesting an explanation or an update. Nothing I guess it wouldn’t be a huge reimbursement/refund of $100 but to me that is a lot.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

They steal your money in hopes you dont…

They steal your money in hopes you dont notice. I have noticed when playing that my balance seems to dramatically drop when im only betting small amounts. Well i finaly got it in recording how with one bet your total amount of funds you have drops by half and the reels just start moving.
This one i got on film clearly shows how i had 1.23 make a .10 bet but yet my total drops to .65. Then when i try and contact customer support they send me a link that says to send screen shots to and it is a link to the tv app peacock. Like what the heck if you play here id screen record your play and ill bet you’ll randomly just lose half your holding

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Not the fastest but truly paid out without any deposit.

It took a while ngl but they came through on a free bet didnt make a big deal bout how many freebees I a row they gamme, yet another gem found that actually paid out $100 with no deposit. this one did take quite a while I was uncertain for a bout a month but they came through just hit my account today.

21 May 2024
Unprompted review
Rated 3 out of 5 stars

I deposited $30 off my debit card

I deposited $30 off my debit card. I only played one game but i enjoyed the 3 hours i played on the sight i was winning alot. had it up to 500 and played it down to 200 and cashed out . I still needed to send in my id and verify my documents the lighting was bad in my house so i decided to wait to morning to retake photo. left my computer open and in the morning there was no sign that i ever even played. money gone.. i spoke with some one in the live chat they couldnt explain what happened. so in the end i was very unhappy with the outcome.

13 May 2024
Unprompted review
Rated 1 out of 5 stars

FUGAZI!!!

FUGAZI!!!! I WON $7000 on mega grand. Then found out because it's a joint account with my wife. They kept it all of my $7000. They are nothing but crooks. In my opinion I also think they sold my banking information. They lost all my banking information. Then there was fraudulent activity. Tread extremely carefully.

3 April 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

I downloaded the game because they said "No ads,no deposit" when I was playing I won but when I entered my account info, they withdrew money instead of depositing money. I have contacted them repeatedly and have yet to receive a response. I would avoid them. I have not opened the game since and will not until this is settled and most likely will not then. BEWARE!!

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Impossible Withdrawal

So easy to deposit.. got to withdrawals and suddenly I got hit with some returned Credit card charge from 2023 of 50 and a bank fee of 150 which they charged me $400 of $1100 of my total withdrawal.. I asked for proof of fees and charges.. nothing was provided.. then they wanted my license and copied of ccs.. okay. Wouldn't accept my License because it expires in 2 months.. wanted a another ID. They said they didn't receive my email.. sent again. They said they require another ID.. Im in US and only have 1 ID. I'll Never See my Money. Stay Away.

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Biggest scam ever

Biggest scam ever gave me free spins and I won like 20 bucks I turned that 20 into 800 but they have a play thru requirement which is fine but all of a sudden my 800 turned into 80 out of nowhere literally in the middle of me playing I go into the chat and they hit me with some of the biggest okie doke stuff I heard in my life they say o well since you still had playthru requirements we just used your winnings to pay it , I can’t make this up so what that dosent mean I would lose all of it to fulfill my play thru requirements I am literally dumb founded don’t waste your time

13 May 2024
Unprompted review
Rated 1 out of 5 stars

So these ppl will give out supposedly…

So these ppl will give out supposedly free coins/spins, but IN THE EMAIL FAIL TO TELL U IF U ALREADY REDEEMED A FREE SPIN, ANY WINNINGS U MAKE WILL BE FORFIT.. So they dint tell u to not waste ur time they allow you to do just that AND WHEN U ACTUALLY WIN, then decide to tell u to read the fine print f another page that wasn't sent to ur email.... THIS CASINO IS A RIPOFF AND SHOULD BE BOYCOTT not only for this but they also like to allow their customer service reps to bully paying customers into agreeing to something they have no business doing. I've got tge screenshots to prove it. If anyone wants to see them, feel free to say so. My lawyer will handle this next week.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

I have been playing and depositing real…

I have been playing and depositing real money for over a month and have not had any issues. It takes time to get a withdrawal we all know this. I just put in for my first withdrawal so we shall see but I have every faith they will make good on it fast. I enjoy there games and as long as they pay out I will continue to play win or lose. Thank you Lucky Legend I’m enjoying my play time. Rebecca Gonzalez PA

12 May 2024
Unprompted review
Rated 5 out of 5 stars

I don’t understand what everybody’s…

I don’t understand what everybody’s complaining about. They paid out fast within three days to my PayPal account. No problems whatsoever great games actually won a little money. It’s a fair site. Nothing wrong with it. I recommend it.

9 May 2024
Unprompted review

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