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Luijo Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Trotz eines offensichtlichen…

Trotz eines offensichtlichen Produktionsfehlers an 270 € teuren Stiefeln gestaltet sich der Kundenservice als extrem hürdenreich. Technische Barrieren beim Bildupload und eine Bearbeitungszeit von über drei Wochen sind bei einer Premium-Marke nicht zeitgemäß. Besonders bei Filialschließungen fehlt es an unbürokratischer Herstellerkulanz. Hier besteht dringender Nachbesserungsbedarf in der Erreichbarkeit und im kundenorientierten Beschwerdemanagement.

10 April 2026
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