Lullaby Lane Baby Shop Reviews 

178
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting how beautifully made and soft the items are, exceeding expectations set by online photos. Many people appreciate the excellent value for money, finding the prices reasonable for such well-crafted items. The delivery service is frequently highlighted as very fast and efficient, with many orders arriving within a few days, even for personalized items. However, some customers experienced issues with incorrect items being sent or products not fitting as expected, though in some cases, the company quickly rectified these errors. A few other people also felt that the color of items received differed significantly from what was shown in product photos, and some reported dissatisfaction with the quality of personalized items, particularly with stitching or design execution.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful design, quality, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the beautiful design,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Consumers find order to be a positive experience, often praising the quick delivery and communication from... See more

Price

Users describe positive interactions with price, with many reviewers consistently praising the affordability... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a newborn baby pink little suit for my new grandaughter. The quality is fantastic, beautifully made and was delivered within 48 hours from ordering. I just happened upon Lullaby Lane Whilst... See more

Company replied

Rated 5 out of 5 stars

A wonderful selection of baby clothes. I couldn't stop ordering for my long awaited Grandson. Beautifully made and great value. Ordered on Sunday arrived on Wednesday. A fabulous parcel to receive... See more

Rated 5 out of 5 stars

The most beautiful clothes for an amazing price! Brilliant quality, really fast delivery also! Can’t wait to put my daughter’s Christmas outfit on her!!! Will 100% be using lullaby lane baby shop in t... See more

Company replied

Rated 5 out of 5 stars

This will be the 3rd baby hat I’ve purchased from lullaby lane. I first bought one in the middle of the Covid pandemic when my first grandchild was born. It was just perfect. My daughter in law loved... See more

Company replied


Company details

  1. Baby Clothing Shop

Written by the company

For all those expecting a new arrival, Lullaby Lane Baby Shop provides a wide range of quality baby clothes and accessories, that can be professionally personalised so you can share the joy of your baby wearing the cutest unique baby clothes, this is why our customers keep coming back for more. Lullaby Lane Baby Shop is dedicated to offering a fast and friendly online shopping experience. We specialize in providing high quality baby boutique products, and clothing at an affordable price. We supply some the cutest babywear, and gorgeous more bespoke Spanish Style baby outfits ideal for any special occasion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

178 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(178)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I order off of here quite often I love…

I order off of here quite often I love the socks they do. I have ordered some dresses and the quality and price is really good. This will always be my go to shop for a little frilly socks or knee-high and they’re quite quick delivering too. I highly recommend they do very nice clothes.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Positive

Gorgeous items I purchased and a perfect fast service ! Amazed at the quality and the price .. thank you and I will be ordering again

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing little business for baby wear!

The outfits I ordered were a very good price compared to other websites I had been looking at. The package arrived quickly and I was really impressed with how lovely it was all packaged. The items were all lovely and everything was perfect.
I will definitely be using Lullaby Lane Baby Shop again!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Christening Romper

Ordered a romper for my baby christening and I couldn’t be happier! The romper is beautiful and it came very quickly and carefully packaged.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Beanie is really soft

Easy to order, with lots of choice, and it arrived really quickly with the express service. The beanie feels really soft and the embroidery is very good quality.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great items

Lovely items purchased from here & really good quality after being washed. Quick delivery.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Baby boy’s romper

Super speedy next day delivery! 🚚
Product was perfectly wrapped in paper and boxed. Beautiful material, and exactly how I expected it.
Extremely happy customer 5* plus x

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Colour mismatch and unhelpful customer service

I don’t like to leave a negative review, but unfortunately my experience with Lullaby Lane Baby Shop has left me feeling quite frustrated.

I ordered a baby beanie hat expecting the darker blue shade shown in the product photos. When it arrived, the colour was clearly much lighter - more of a LIGHT BABY BLUE, whereas the photos online show something closer to a CORNFLOWER or mid-blue.

I contacted the shop politely and even sent them a photo showing the hat I received placed next to a screenshot of their product listing so the colour difference could be seen side-by-side. Despite this, my concern was dismissed and I was told the item matches the listing.

When I followed up, they initially replied quickly then IGNORED ME FOR A WEEK - until I nudged again when they miraculously replied within a short amount of time.

When they replied, the response was simply the exact same message copied and pasted again, without addressing the points I had raised or acknowledging the side by side comparison I had sent.

I completely understand that colours can vary slightly between screens and real life, but this is a noticeable difference rather than a minor variation.

What’s most disappointing is the lack of willingness to properly review the concern or engage with the issue beyond repeating the same response.

The only option offered was to return the hat at my own cost and to lose the original postage paid too. This is not a fair solution to a misrepresentative falsely advertised image.

It’s a shame, because I was genuinely looking forward to the item, but the way this has been handled has been very disappointing.

14 March 2026
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you for your feedback.

We’re sorry to hear that you were disappointed with the colour of the hat you received.

After receiving your email we carefully reviewed the photo you sent and compared it with the images used on the product listing. From our review, the hat supplied appears consistent with the item shown online. As with many online purchases, colours can sometimes appear slightly different depending on lighting conditions, screens and individual perception.

As the hat is not personalised, we offered you the option to return it for a refund if it was not suitable. In line with our returns policy, return postage costs are the responsibility of the customer when an item is returned because it is not suitable.

We aim to respond to all customer enquiries as quickly as possible and our replies in this case were sent within our normal response times.

Kind regards
Lullaby Lane Baby Shop

Rated 5 out of 5 stars

A wonderful selection of baby clothes

A wonderful selection of baby clothes. I couldn't stop ordering for my long awaited Grandson. Beautifully made and great value. Ordered on Sunday arrived on Wednesday. A fabulous parcel to receive. I can't wait to see our little darling wearing his baby blue wardrobe.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I brought a blue and white knitted set…

I brought a blue and white knitted set for my great grandson and it is beautiful. I ordered it on Sunday and it was with me by the Wednesday of the following week so pleased with the quality definitely recommend this small business.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered shoes and a little cardigan for…

Ordered shoes and a little cardigan for Easter for my boy, they came packaged lovely in a box and tissue paper, fast delivery and lovely items, really good quality. Exactly the same as pictured on their website in terms of colours they were not misleading like shops can be. I will be using Lullaby Lane Baby Shop again in the future x

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Outfits were gorgeous and very…

Outfits were gorgeous and very reasonably priced . Will def be shopping here again

21 February 2026
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your lovely review 💛

We’re so pleased you loved the outfits and found them great value — that’s exactly what we aim for.

We really appreciate your support and look forward to welcoming you back again soon 🥰

Rated 5 out of 5 stars

Would recommend

Really pleased with the quality and packaging. Would defo use this company again.

21 February 2026
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your review. We’re really happy to hear you were pleased with everything, and we truly appreciate your support. We’d love to have you shop with us again. 💕

Rated 1 out of 5 stars

They put the wrong address on a package. Now it's lost

Absolutely pathetic. Whoever works in their distribution department, put the wrong address on a package and then blames the customer and expects the customer to go knock on the door of the place that Australia Post delivered to and ask for the package back. What a bunch of idiots as if you are going to do that. Take responsibility that it was your mistake and refund the money that you owe for these items. No wonder these businesses are getting rich of people who are now out of pocket. Lift your game.

19 February 2026
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Hi,

We cannot locate any order matching your name, email address, or review details in our system.

We are a UK-based business and all shipments are dispatched using the delivery address entered by the customer at checkout — addresses are not manually changed by our team.

Without an order number or matching customer record, we’re unable to verify this purchase or investigate the claim. If this relates to a genuine order, please contact us directly with your order reference so we can review this with Australia Post.

At present, we have no evidence of this transaction.

Kind regards,
Lullaby Lane Baby Shop

Rated 5 out of 5 stars

Peter rabbit hat and cardigan

Ordered 2 beautiful peter rabbit cardigans and a hat, delivery was quick, items were great quality, my little baby boy looks super cute in them ❤️

16 January 2026
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your lovely review. We’re so pleased you were happy with your order and that everything arrived quickly. It means a lot to us that you chose us for your little one. ❤️

Rated 5 out of 5 stars

Great shop

Beautiful outfits which arrived well packaged and super fast

16 January 2026
Unprompted review
Lullaby Lane Baby Shop logo

Reply from Lullaby Lane Baby Shop

Thank you so much for your lovely review. We’re really pleased to hear everything arrived quickly and safely. Your support means a lot to us. 💕

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