Lulu dans ma rue Reviews 443

TrustScore 3.5 out of 5

3.4

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Company details

  1. House cleaning service
  2. Handyman
  3. Homekill Service
  4. Removals company

Written by the company

Lulu dans ma rue réinvente la conciergerie de quartier ! Pour chaque petit souci du quotidien : - Ménage à domicile - Bricolage - Travaux d'intérieur - Aide informatique - Aide du quoitiden - Coup de main (fixer une tringle à rideau, arroser vos plantes pendant les vacances, vous aider pour un déménagement ou installer votre box) Votre concierge de quartier vous trouve les personnes qu’il vous faut, près de chez vous. Ces personnes s’appellent les Lulus, ils ont 1 000 talents et adorent rendre service ! https://www.luludansmarue.org/


Contact info

3.4

Average

TrustScore 3.5 out of 5

443 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I urge everyone to stay away from this…

I urge everyone to stay away from this horrible website. I had everything scheduled and planned for someone to come put up a wardrobe today since 3 days ago. I took day off and moved my schedule around only at 6 am for that website person move it 5 days away!!! Who does this? How is this allowed? Now I'm left in a horrible position where I have relied and lost time because of this when I could have gone through taskrabbit with no issues in the first place. Do not trust them. They can leave you in a bad position and apparently that's allowed and they don't punish their contractors.

Je conseille vivement à tout le monde de se tenir à l'écart de ce site horrible. J'avais tout prévu et planifié pour que quelqu'un vienne mettre en place une garde-robe aujourd'hui depuis 3 jours. J'ai pris un jour de congé et déplacé mon emploi du temps seulement à 6 heures du matin pour que cette personne du site web le déplace 5 jours plus tard !!! Qui fait cela ? Comment est-ce possible ? Maintenant, je me retrouve dans une position horrible où je me suis fiée et j'ai perdu du temps à cause de cela, alors que j'aurais pu passer par taskrabbit sans problème dès le départ. Ne leur faites pas confiance. Ils peuvent vous laisser dans une mauvaise position et apparemment c'est autorisé et ils ne punissent pas leurs entrepreneurs.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Top !

Super rapide de booker un Lulu qui a été super efficace !

22 December 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely to be avoided

Absolutely to be avoided. I hired someone to do a deep clean for five hours and she left after 3.5 — it seemed relatively clean but then I discovered she had neglected inside the cabinets, the oven, the freezer. I had to clean the whole apartment myself on short notice, and was not reimbursed for the time she did not work.

23 November 2022
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful. Contacted a "lulu" about fixing a wooden chair. He tried to charge me for the glue on top of the lulu hourly rate. Total scam artist. Go to lulu get a lunatic. Pathetic.

26 November 2021
Unprompted review
Lulu dans ma rue logo

Reply from Lulu dans ma rue

Hello Iain,

We are sorry to read your disappointment.
Have you already tried reaching us ? We would love to discuss this matter with you personnally, and maybe give you more insights of what's included or not in this type of service.
Thank you for upbringing this subject with us.

Wish you a pleasant day

Johann from Lulu dans ma rue

Rated 1 out of 5 stars

I'm sorry to say I had a bad experience…

I'm sorry to say I had a bad experience with this service. I found someone through it to water my plants during the summer. Long story short: two thirds were dead when I got back. As you pay up front, there was not much I could do. I felt very sad and and cheated , it was horrible to come back to a wasteland when I had trusted this person. I think you have to be very careful and vet the person properly, I misjudged.

27 September 2021
Unprompted review
Lulu dans ma rue logo

Reply from Lulu dans ma rue

Hi Orlando,

I'm really sorry to read your misadventure with one of our Lulu. I'll see with my coworkers in order to find a solution that could suit you.
I will keep in touch as soon as possible, and know that unfortunately this situation of yours is really exceptional so I'd like to apologise once again for it.

Best regards,

Johann from Lulu dans ma rue

Rated 5 out of 5 stars

Great experience

I had a great experience hiring two Lulu's for moving my furniture and boxes up to the 6th floor (without an elevator).
They were right on time and very friendly. One of them spoke English really well, which was very helpful for me.
They worked really hard. I had estimated on the website that it would take them about 2 hours, but they were already finished after 1,5 hours. They just charged my for that time, so it costed me even less than I had expected beforehand.

5 November 2018
Unprompted review
Lulu dans ma rue logo

Reply from Lulu dans ma rue

Hi Karen,
Thank you for this. We are very happy to discover your word.
Have a great day,
Faustine de Lulu dans ma rue

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