Landscaper chose these - we have about 30 lights dotted around the garden in a number of circuits. They look really nice and the light units feel well made. The problem I have is that EVERY ONE o... See more
Company replied
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See what reviewers are saying
Fair and balanced reviews help me make my purchasing decisions easier, hope this helps you! High quality product at a competitive price and fantastic customer service. Initial couple of very minor... See more
Company replied
Approached to set up a trade account - wow that was fast. Then ordered some products - they didn't reach me as they had been damaged by courier and returned to Lumena. Lumena then contacted me to ex... See more
Company replied
New light tubes arrived broken. Awaiting replacement. Not entirely suppliers fault but a more rigid package could have avoided transport damage.
Company replied
Company details
Written by the company
High quality outdoor lighting available with next working day delivery. Specialists in Solar, 12V low voltage and bollard lighting.
Contact info
Centre 33, Long March Industrial Estate, NN11 4RZ, Daventry, United Kingdom
- 01327 871161
- sales@lumenalights.com
- lumenalights.com
3.6
Average
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, yet again. Great products supplied by good people
19 August 2018
Unprompted review
Reply from Lumena Lights
Thank you very much for your positive review Andrew, we are glad you are happy with the service our team provides.
Best Regards,
Lumena Lights Team.
Brilliant works a treat
12 August 2018
Unprompted review
Reply from Lumena Lights
Thank you for your positive review Tracy, we are glad that you are happy with your order.
Best Regards,
Lumena Lights Team.
Great service
Great service, light a little flimsy. Easy fit, ok satisfaction I think!!!
5 August 2018
Unprompted review
Reply from Lumena Lights
Thank you Kevin for your review, I'm glad to hear you are happy with the service we provide.
Best Regards,
Lumena Lights Team.
Great service, delivery and quality
Great knowledge and help when I called, and very friendly.
Delivered very quickly and well packaged.
Goods are correct and look great quality. Haven't got them installed yet.
29 July 2018
Unprompted review
Reply from Lumena Lights
Thank you for the positive review, Lesley. We are happy to be of service anytime and would very much love to see some photos when the lights are installed (if you get the chance).
Best Regards,
Lumena Lights Team
Reply from Lumena Lights
Thank you very much for your positive review, Andrew. We are glad to hear you were happy with our service!
Best Regards,
Lumena Lights Team
New light tubes arrived broken
New light tubes arrived broken. Awaiting replacement. Not entirely suppliers fault but a more rigid package could have avoided transport damage.
30 June 2018
Unprompted review
Reply from Lumena Lights
Thank you very much for your review, Ken. You are right, unfortunately this is not our fault and we do our best to ensure all goods are packaged well considering the delicacy of the majority of our deliveries. We have emailed you in relation to this and we will be bringing this up with our courier too; replacements will be with you ASAP.
Best Regards,
Lumena Lights Team
Reply from Lumena Lights
Thank you very much for your positive review, James. We are glad to hear you like the product and received it quickly!
Best Regards,
Lumena Lights Team
Excellent service,ordered Sunday…
Excellent service,ordered Sunday evening delivered Tuesday,cannot ask for better.
27 June 2018
Unprompted review
Reply from Lumena Lights
Thank you very much for your positive review, Yvonne. We are glad you were happy with our speedy delivery!
Best Regards,
Lumena Lights Team
Good delivery time and lamp is as…
Good delivery time and lamp is as described with clear instructions.
25 June 2018
Unprompted review
Reply from Lumena Lights
Thank you very much for your positive feedback and we are glad you like your new light fitting!
Best Regards,
Lumena Lights Team
Reply from Lumena Lights
Thank you David for your positive feedback, we really appreciate it.
Best Regards,
Lumena Lights Team
Great Service in a world of generally very poor service.
Approached to set up a trade account - wow that was fast. Then ordered some products - they didn't reach me as they had been damaged by courier and returned to Lumena. Lumena then contacted me to explain and despatched replacements which arrived next day. Great service from Lumena in an age where below-par has become the norm for most companies. Keep it up folks and your customers will stay :)
8 June 2018
Unprompted review
Reply from Lumena Lights
Thank you James for your positive feedback, we really appreciate it. We're pleased to see that you have now received your order.
Best Regards,
Lumena Lights Team
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