While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.1

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(2)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Tempting product, but stay away from company

I decided to order through Lumibook and thus made a conscious decision against all the cheaper alternatives on Amazon etc. I should have thought about this again. Ordered the lamp 2 weeks ago and haven't received anything yet. Sent several emails to the email address on the website which probably nobody will ever read and hence nobody ever replied to. Only when I threatened to claim my money back via my Mastercard did I "coincidentally" receive an email the next day saying my item had been shipped. It's scandalous that they're presenting themselves in a way that makes people think they're based in Europe (they explicitly point out that you'll be charged the final price in Euros) but then ship from Hongkong, which probably says a lot about the quality as well. I would stay away as far as possible and order through a safer channel. The only reason for the second star is that apparently the product is now on its way to me.

25 July 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look