Because it’s going on 2 weeks an have not got my item. But the communication has been great with proving updates
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Company details
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LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you! Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.
Contact info
China
- lumierehairs.com
Replied to 63% of negative reviews
Typically replies within 1 month
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The wig from this company is really…
The wig from this company is really good quality and looks very natural. The hair is soft, doesn’t tangle easily, and has a nice shine. It was easy to install and fit comfortably on my head. I also like how the wig kept its style even after wearing it for a long time. The lace blended well with my skin, making it look realistic. I’m very happy with this wig and would definitely recommend this company to others.
AMAZING HAIR
Shipping was super fast. Great customer service!! I LOVE this store. Great quality hair. Never disappoints.
This is my first time ordering and the…
This is my first time ordering and the color of the hair is beautiful. Great texture and no shedding.I will be ordering agaun in the future.
I love the hair and it’s great quality
I love the hair and it’s great quality
Okayyyy this hair is EVERYTHING 😍 The…
Okayyyy this hair is EVERYTHING 😍 The lace melted flawlessly, it’s unbelievably soft, zero shedding, and I’ve been getting compliments nonstop! I had to come back and drop this 5-star review because baby… she did NOT disappoint — she exceeded every expectation 💁🏽♀️✨
I love the hair that I purchased and…
I love the hair that I purchased and the customer service is sooo nice and help you with all your questions. Hair arrived earlier than I expected. With no scent. I definitely will be purchasing again
Please please Do NOT buy any hair products
Please, I employ you, do not buy any hair products from this company. They have false advertising and they do not have a return policy. I needed to return items which were horrible, I put them back in the package immediately. When I reach out to Lumiere to get return instructions, they gave me the run around and then said they would only refund me $45 after I had paid over $150 for the products. They wanted me pay to ship the products back to them and then receive less than 1/3 of what I paid for the products. I would never buy hair products from them. The quality is poor, hard and harsh hair.

Reply from Lumierehairs
TRIED A BRAND THAT I KNEW NOTHING ABOUT…
TRIED A BRAND THAT I KNEW NOTHING ABOUT — HAD NOT EVEN READ REVIEWS! PANICKED ABOUT IT ARRIVING WHEN I NEEDED IT & EVERYTHING WIRKED OUT! GREAT PRODUCT QUALITY! COLOR LOOKED JUST LIKE PICTURE! & ARRIVED IN 6 BUSINESS DAYS FROM ORDERING — COMING FROM OVERSEAS!! A+++
This hair is not human i paid 416 for 3…
This hair is not human i paid 416 for 3 bundles of 38 kinky curly this is shedding matting up n everything 😡😡😡im pissed

Reply from Lumierehairs
Because it’s going on 2 weeks an have…
Because it’s going on 2 weeks an have not got my item. But the communication has been great with proving updates
Hair is soft and looked like the pic on…
Hair is soft and looked like the pic on the website. Didn’t shed when I brushed the curls out and no factory smell.
Scam Company. NO Delivery. NO Refund
I'm Maddie Uperson: and will never order form this Scam company, never received order nor refund. AVOID THIS FAKE CO. BUY SOMEWHERE ELSE

Reply from Lumierehairs
I ordered 1 wig on 2/13/26 and have yet…
I ordered 1 wig on 2/13/26 and have yet to receive it. I have sent several emails and still nothing. Also was told through an email that I would get $10 back but it is not even showing up on my account.
I am going to let others know not to buy anything from your company. And I am going to also have Award Winning Investigative Reporter, know how you take money from consumers.
Today (3/6/26) I received what I thought was the wig I ordered. What I actually got was the opposite. It is not the same and it is not human hair. It is nothing like the photo. I am beyond upset. And it came from CHINA not the US warehouse.BEWARE!!!
I copied /paste the lies. 3/31/26- These people are crooks!!!! This is the reply about US warehouse below.
Hi, I hope all is well. Because our US warehouse is ruined due to attacked by someone. We have the china return warehouse now.
Please not worry, you will get the full refund as long as mail it back by following the instructions, especially write value less than 20 USD. Thnak you.
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发送时间:2026年3月12日(周四) 07:39
收件人:
抄 送:
主 题:Re: #84475

Reply from Lumierehairs
Don’t like
Don’t like! Don’t have side part!! Only a little bit of lace on top front? Small little piece in top!! Info is different! Not worth $100
My Experience with Lumiere Hair was…
My Experience with Lumiere Hair was great. I received my hair bundles on time packed very well. I had the bundles installed.and my hair looks great. I am very satisfied with Lumiere Hair products and will cuntinue to purchase from Lumiere Hair.
I was not satisfied with the hair…
I was not satisfied with the hair color. It was suppose to have been brown/red and it had a orange tone to it. I was not satisfied with it. I opened one pack and that's the reason I haven't returned it.
I ordered a 26 inch wig and not true…
I ordered a 26 inch wig and not true length. Measured 12 to 14 inches towards the top of wig. Quality is decent. Delivery time was good. I would not order from company again.
The hair is smooth and bundles are…
The hair is smooth and bundles are thick. The hair has no odor to it. The only reason I gave it a 4 was because I ordered wine and got mor of a red color
I love how quickly it arrived but I… I wish the density was 180
I love how quickly it arrived but I honestly feel that frontal should atleast be 180 density which is why I submitted 4 stars instead of 5
I loveee my wiggg
I loveee my wiggg , very full and natural looking !! I most definitely will be ordering again from this vender 🫶🏽
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