Luminance Milano Reviews 1,616

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 986 reviews, reviewers had a great experience with this company. Many customers are very happy with the products, finding them to be effective and of good quality, often exceeding their expectations. People appreciate how the products, like foundations and concealers, blend seamlessly, feel light on the skin, and provide a natural finish, effectively covering dark circles and imperfections. The user experience with ordering and applying the products is frequently described as easy and straightforward, with many consumers planning to reorder due to their satisfaction. However, some people were dissatisfied with the delivery service, noting that it could be slow and take several weeks to receive their orders. A few other people also felt that certain products did not perform as advertised, with issues like foundations not adjusting to skin tone or concealers not providing adequate coverage. Additionally, some reviewers expressed concerns about the company's return policy and the manufacturing origin of the products.

What people talk about most

Product

Consumers find product to be positive, with many reviewers describing it as a "game changer" that is... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as flawless, light, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing dissatisfaction over long... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product for being flawless, light, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting quick and timely deliveries,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As an 82 year old, I bought the Luminance Eye Brightener to help disguise my dark lines under my eyes. I liked the case and brush and pink tones which seem to help lighten the lines but don’t total... See more

Rated 4 out of 5 stars

I ordered the Luminance Milano self adjusting foundation. It did not properly adjust to my skin tone , but they provided good follow up and offered a refund. I think this is a newer company - hopef... See more

Company replied

Rated 4 out of 5 stars

Although the product did not work for me, the company refunded my purchase price. So I have to give them an A+ for customer service, However, please be aware, that at this time, returns must be sent... See more

Company replied

Rated 4 out of 5 stars

The products are nice, the under eye cream does work for most of the day with covering dark spots. I also use the powder to cover up oily skin throughout the day. The only con is the delivery service... See more


Company details

Written by the company

At Luminance Milano, we believe that luxury beauty should be accessible, high-performance, and effortless. Inspired by Milan’s timeless elegance and cutting-edge fashion, we create premium makeup essentials designed to enhance natural beauty while caring for your skin. Join thousands of beauty lovers who have discovered the Luminance Milano difference. Because when it comes to beauty, you deserve the best without compromise.


Contact info

4.2

Great

TrustScore 4 out of 5

2k reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great product

I love what the product does for my complexion, I have gone many days without even needing foundation. I would have given it five stars except for the fact that it doesn’t seem to have an ample amount of product in the compact. I’d love to have it last longer.

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Great texture

Originally I bought the under eye color corrector when it was available only in one shade. I liked the texture a lot, and I wasn’t allergic to it; but the color was too pink. Subsequently they offered more shades, and I ordered the peachier one. It works well with my skin, I’m still not allergic to it, and I like the base that it provides for my undereyes.

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Quality product that fits description

Actually a good product with tracking, quality packaging, and an “as described” content. I have fallen for so many scams, so it was very nice to actually have a quality experience

29 March 2026
Unprompted review
Rated 5 out of 5 stars

GREATEST BROW GEL

Have tried 2 products
My main problem no eyebrows. Due to anti cancer drug and now older age. I purchased blonde color eye gel. NEVER have I EVER had such GREAT results. NEVER have I EVER been so HAPPY with my results. I am a FOREVER customer now. THANK YOU Luminance Milano.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

The make up didn't blend with my…

The make up didn't blend with my melanin skin. I looked ashy. I put a moisturizer on 10 minutes before I applied powder. I would really appreciate a refund for the face powder.

3 April 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and would like to investigate this further. Please contact us directly with more details, and we’ll do our best to address the situation.

Rated 5 out of 5 stars

I purchased your product on a whim

I purchased your product on a whim. I love the highlight under my eyes and brows. It gives me a whole new glow. I also purchased the same product for my daughter and she also loves it.
It is something I use every day as I do with brow shaping no matter what. Other than moisturizer this is a daily ritual.
I have both the pink and peach.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I discovered Luminance by chance from…

I discovered Luminance by chance from an Instagram reel - I ordered the peach and the pink. Both are absolutely wonderful!!! I am a 58 year old woman with dark circles and have tried many things to correct them. YSL Touch Eclat has been my go to with limited success-but no longer. Luminance is life changingly good!!! It works like a dream. Feels so beautiful on the skin, non greasy and dark circles vanished! Best product I have ever had for dark circles. Totally brightens my understanding eye.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

Works nicely

I ordered the under eye brightener and this is my first product from Luminance. It does brighten an appearance to smooth the under eye area. I use it plain because I don't wear foundation and I feel.i don't need concealer with this product. It's ex
Extremely creamy and I'm not sure it lasts all day...but I do.live it in the morning.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

It was worth waiting for it !

I had a very long delay and my package was hold at the customs in my country.
The team helped me all the time and in the end they gave my money back so i bought again and sent yo other country.
The product arrived soon and it is just great

30 March 2026
Unprompted review
Rated 2 out of 5 stars

It cakes in my skin

It cakes in my skin, accentuating any fine lines. makes it look worse then just going without.

2 April 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and would like to investigate this further. Please contact us directly with more details, and we’ll do our best to address the situation.

Rated 2 out of 5 stars

Don’t spend your money on this

Don’t spend your money on this. After seeing many positive (probably paid) reviews online I fell for it 😔
When I applied it for the first time I thought it worked as promised. The pink shade indeed diminished my purple under eye colour. However it almost immediately crept in the small lines under and beside my eyes. After less than 2 hours or so it was all smudged and/or gone. I gave it a few more tries with primer and fixing powder, but the product just doesn’t stick.
If you suspect that something’s too good to be true it usually is… 😓👁️

30 March 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and would like to investigate this further. Please contact us directly with more details, and we’ll do our best to address the situation.

Rated 1 out of 5 stars

DO NOT BUY UNLESS YOU'RE ABSOLUTELY…

DO NOT BUY UNLESS YOU'RE ABSOLUTELY SURE YOU WANT IT! It's a scam! They say returns are free but they lie. It's sent from New York but they want you to pay to see d it back to China. If I knew it was from China I wouldn't have ordered it! Go back and forth with these people is ridiculous. I even sent them two screenshots of they're free return policy and they still won't send me a label. Offered me 60% refund and keep the product. The product does not work right with my skin. So, now more money wasted as I can't use the product! Save your money. They want more information lol if they can't understand this review they should not be in business! So that's my more information. They're in business to rip people off!

17 March 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and would like to investigate this further. Please contact us directly with more details, and we’ll do our best to address the situation.

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