Lumineorganics Reviews 

I had a question about my order and emailed the company. In a matter of minutes I received two separate replies which addressed my inquiry. I was pleasantly surprised how quickly I received a response and was confident my issue was resolved. Shipping took longer than expected but it came overseas.

Customer service is great.
Staff are incredibly friendly and helpful.
They handle issues amazingly. When I emailed with a problem I received a response within 5 minutes and the problem was completely resolved within 15 minutes of my original email.

i thought i was making a one of purchase , but it appears it was ongoing, once i contacted them, they cancelled the subscription immediately

I accidently placed an order with Lumineorganics. Their site guided me to send an email as the method of contact. I emailed them my problem. They responded very quickly and canceled my order and reimbursed my payment method.

I placed my order on June 30, and as of July 14, I still haven't received it. The USPS tracking has provided no useful information, making it impossible to know when the package will actually arrive.

What was especially surprising is that, although the company appears to be based in the U.S., my order is being shipped from China. That was not something I expected when I placed the order, and I wish this had been disclosed more clearly upfront.

Because of the long shipping time, lack of meaningful tracking updates, and unexpected international shipping, I honestly started wondering whether this company was legitimate. I hope the product eventually arrives, but the purchasing experience has been very disappointing.

UPDATE: This is a scam! The whole month passed never received the product and customer service ignoring emails so no refund from their side too!

Good products & excellent customer services.
Answered amd solved my query straight away.

Well I’ve not had my delivery yet as I only ordered their special turmeric two pots this morning
Erroneously it put on a repeat order. I contacted customer services and they immediately addressed and sorted it. I’m impressed
Excellent Customer Service
I hope the product is just as good
Tx

Great customer service. I made a mistake with an order and emailed late in the evening. Got an immediate personal response and everything was quickly rectified.

I order a product which I have been very happy with but did not realise I was signing up to a monthly subscription. I requested to cancel and return my order then was refunded half the cost. Then received another package the next month and returned it. Thankfully with my second request to cancel it has now been done the response has been fantastic. Thank you

Scam scam scam! Stay away from this money sucking giving nothing back in return company!

Customer service is fantastic, they replied almost straightaway to my question

Great products and outstanding customer service! They are incredibly responsive, helpful, and truly care about their customers. Highly recommend Lumine Organic!

I was able to cancel my subscription very easily - the customer service was fast to respond to my request.

After finding this company, I was very pleased with their products. I did sign up for a subscription, but then I needed to change it up. They were very accommodating with my needs and were great with follow-up on questions, etc. I will be purchasing regularly.

Very good product

Made a subscription but I was taking other supplements and asked if I could take this alongside it and they responded very quickly great customer service thankyou

I ordered a couple of products as a one time purchase. The following month I received the same products and was charged for a subscription. When I contacted customer service with a screenshot of the one time purchase order, they would not return any of my emails other than the first one with, “someone will get back to you”. Despite repeated attempts I had to contact my credit card company. They advised this company has been flagged for doing the very same thing to other clients.
Buyers beware!

canceled my subscription that must have been automatic and received the verification saturday. If it stays canceled I will be happy.

Very happy with the product - NAD Advanced. Goes down well with no nasty experiences....which has made me interested to try some of the other products they offer. Customer Service friendly and not 'pushy' like some other organisations. Give them a try...