Luminox USA Reviews 

220
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Lumondi is USA agent for Luminox .. bought replacement Luminox nylon web strap advertised online as 23 mm to fit any 23 mm lug width watch .. Luminox strap received actually measures 23.8125 mm wide u... See more

Rated 1 out of 5 stars

Bought 2 watches, I guess directly from Luminox. They have another arm-office in Illinois. Direct office New York. Called that ph # numerous times-no response. I am 100% Permanent T... See more

Rated 1 out of 5 stars

Luminox is an excellent quartz watch but a specific model, and the website, aren’t optimal. Probably due to corporate vision. If pointing fingers, please do it at corporate. One of its most expensive... See more

Rated 1 out of 5 stars

BUYER BEWARE, Luminox battery replacement process is very DECEPTIVE. The total replacment cost with shipping is $75.00. Oh and the battery life is only 2 - 3 years. One last thing if your watch is... See more

Company details

  1. Watch shop
  2. Clothing Shop
  3. Jewellery shop
  4. Watch Manufacturer

Information provided by various external sources

Luminox USA the time is continuously visible for up to 25 years our watches ESSENTIAL GEAR and Navy SEALs and other professionals worldwide have chosen Luminox.


Contact info

1.1

Bad

TrustScore 1 out of 5

220 reviews

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No history of asking for reviews

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1.1

All reviews

(220)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Every Second Counts

I have absolutely nothing but good things to say about LumiNox. I bought my Ref. 4222 “Authorized for Navy Use” from an authorized retailer. They did not have the correct box set for the watch, and I sent one message to LumiNox explaining the situation. Ian C from customer service emailed me within the hour and the next day, there was a package waiting for me at my house containing the box and a T-shirt. No charge, no questions asked. Flawless, fast and accurate service from a top notch company. The timepiece itself is built like a tank, I picked it up for every day wear at my physically demanding job and nothing that I’ve thrown at it so far has fazed it in the slightest. The glow at night is incredible and does not fade. It really is absolutely always visible. If you need a tough, accurate wristwatch that, for all intents and purposes you don’t ever really have to take off: look no further. I own, (am the permanent caretaker of) among many other timepieces: a Platinum Breguet double tourbillon with a more-or-less unique red enamel dial. It is a very fine watch, a six figure watch, and you can imagine the level of service involved with its procurement and care. LumiNox, and the $800 quartz diver I picked up off them, has trumped the mighty Breguet with regards to speed of solution. Madame Breguet lives in a vault and comes out only for the most special of occasions. My daily wear and the piece with the most wrist time out of all of them? LumiNox 4222 ANU. I freakin love this thing.

12 April 2019
Unprompted review
Rated 5 out of 5 stars

I am a sucker for luminox watches so…

I am a sucker for luminox watches so the new one I just recently purchased is by far my favorite from the other 2 that I have... The other is a recon luminox w/compass and green black and gray and the other is just like my new one except with white on the hour #s

15 September 2018
Unprompted review
Rated 5 out of 5 stars

New Watch

I’ve only had my watch a short time. It is great looking and is quality made. Time will ultimately decide the actual outcome. I am totally pleased with my purchase from Lumondi.

15 September 2018
Unprompted review
Rated 2 out of 5 stars

Ordered watch online from Luminox

Ordered watch online from Luminox, and received it with a note saying "sorry we can't provide you with an invoice with your shipment". Technical issue's (sic). However, they gave me option for e-mail invoice. Here we are a week and two requests later, still no invoice for a $900.00 product. The return authorization paperwork that accompanied the watch requires an invoice number for return.

14 September 2018
Unprompted review
Rated 5 out of 5 stars

I love Luminox watches

I love Luminox watches, I own 8 of them. I would recommend this company to anyone looking for a
great watch. The only negative problem with the watches are the calendar dates . If you don’t wear your watch everyday, you have to reset the date.

6 September 2018
Unprompted review
Rated 1 out of 5 stars

CANNOT REACH ANYONE ABOUT MY ORDER!!!

Fred,
I am sending this email because there is no answer at either of the contact numbers provided on your website or in your letter
explaining why you could not provide me with a receipt. The numbers that I am calling are (917)522-3419 and (917)522-3600.
The watch that I purchased for my husband’s BIRTHDAY from the Luminox Official Website for $1,200.00 DOES NOT ILLUMINATE!
I want to return it and am looking for an explanation about the authenticity of the watch. Since I have not been able to reach anyone
for two days or leave a message, I am emailing you requesting a call back at 410-961-5850.
This is my husband’s birthday weekend and we have spent half of the morning trying to reach someone by phone and online trying
to find out if your website is legitimate. Now I’m burdened with having to write this email rather than enjoying time with my husband!
I don’t understand if I purchased a Luminox Watch why I’m getting correspondence from Lumondi, Inc. in New York and the watch is
shipped from Dayton, NJ and what does Mondaine have to do with my order from Luminox???

Please contact me ASAP so I can return this watch (for a FULL refund) and replace it with one that actually illuminates. Needless to say, this
has really put a damper on the birthday surprise!!!

ANGIE

6 September 2018
Unprompted review
Rated 5 out of 5 stars

everyday wach i can swim with & read at night ..

Like my purchase for appearence , fit right out of box , easy to adjust time and date . The literature could be better , larger print and a overview , redundent , description of watch. And last , I didnt get my sales invoice , 🤔🤔🤔 which is available online , but should arrive w/ watch.. and if I needed repair , another band , direction for sourcing . Return direction were done well . Not needed 4 me .. thanks ..jim h.

5 September 2018
Unprompted review
Rated 5 out of 5 stars

A provocative and masculine design

A provocative and masculine design; complete with an unrivaled appeal for the challenges we face to push outside the limitations of the human spirit. This is what embodies a Tough Viking. All while being unforgiving to the processes of welcoming ones own strengths to be realized. Blaze the path & conquer meeting adversity day in & day out. A timepiece which brims with ruggedness.

4 September 2018
Unprompted review
Rated 3 out of 5 stars

Took a week for item to be fulfilled

Took a week for item to be fulfilled. Customer service not to helpful. When the issue was brought to their attention, they would just make assumptions. A different fulfillment warehouse/company should have been used. Watch arrived running? I would think the crown should have been opened to save battery, this was very disappointing to me.

20 August 2018
Unprompted review
Rated 2 out of 5 stars

I signed up with Luminox and received a…

I signed up with Luminox and received a 10% discount code. I immediately tried to buy my watch but it was sold out. Once I was alerted that it was back in stock I was denied my discount. I called Luminox and they denied it as well. I did nothing wrong but suffered because they were out of stock.

11 August 2018
Unprompted review

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