Lumiqour Reviews 

1,125
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,075 reviews, reviewers had a great experience with this company. Consumers truly love the product quality, frequently mentioning that their older dogs easily consume the powder in their food and experience noticeable improvements in daily energy levels. Many buyers also note that placing an order is simple, straightforward, and shipments frequently arrive very quickly at their doors. However, some reviewers were not happy with the delivery times, noting significant shipping delays, tracking difficulties, or packages sent to incorrect addresses. A few other people also felt that customer support was unhelpful when attempting to resolve missing items, incorrect products, or order errors. Furthermore, several customers stated that they saw no changes in their pets' conditions after consistent use.

What people talk about most

Product

Reviewers mention ambiguous feedback about product effectiveness, as opinions on the supplement are heavily... See more

Order

Clients share ambiguous opinions on order experiences, as many consumers highlight that the process is... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently noting that the supplement... See more

Delivery service

People report ambiguous experiences with delivery service, as some reviewers praise fast shipping times and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions on support quality vary... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My senior dog has been taking this for almost a month. She is now on her second container. She has a big lump by her tail, and no change yet. Her energy has improved, it looks like she is absorbing h... See more

Company replied

Rated 4 out of 5 stars

Took longer than I expected for delivery and tracking via SHOP wasn’t helpful. My dog has only been on Lumiquor for 10 days so no big changes yet. Hoping for increased activity and shrinking lipoma.

Company replied

Rated 4 out of 5 stars

I like that this is really helping with my dogs digestion. Wish the containers were larger as I have a large dog so the container only lasts like a week and a half. Which means I have to order sooner... See more

Company replied

Rated 3 out of 5 stars

I purchased Lumiqour to help the lumps and bumps forming on my senior dog. I've been giving it to him consistently for approximately 2 weeks and havent noticed a different in the size of his lumps. If... See more

Company replied


Company details

  1. Pet shop
  2. Pet Care Store

Written by the company

At Lumiqour, we are a team of dog lovers who understand exactly how it feels to notice something different about your pup and not know what to do next. We started this company because we believe every dog deserves to live their happiest, healthiest life, and every dog parent deserves a natural, trusted solution they can feel good about. Our flagship product, Turkey Tail+, is a precision two-ingredient supplement combining organic Turkey Tail mushroom with Lactobacillus acidophilus probiotic, specifically formulated to support dogs dealing with fatty lumps, low energy, and immune challenges. Unlike other supplements that throw every ingredient at the wall, we keep it simple and effective because we believe in doing one thing and doing it right. Turkey Tail+ is free from fillers and artificial additives and comes in a bacon flavour that even the fussiest of dogs cannot resist, making it one of the easiest supplements to introduce into your dog's daily routine. We stand behind our product with a 90-Day Happy Pup Money Back Guarantee because we are that confident in what it does. If your dog does not thrive, neither do we. Thank you for trusting us with the health of your best friend. We do not take that lightly.


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,125)

1,082 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow! Just wow!!!

The Lumiqour arrived quickly, which was good as I was anxious to try it. I tried it on dried out leather, on a water stained coffee table and on my antique furniture. This is truly a wonderful product! Everything I tried it on was rejuvenated. I highly recommend Lumiquor!!

13 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Vicki,

Thank you so much for your wonderful review!

We're delighted to hear that your Lumiqour order arrived quickly and that you saw such impressive results. It's fantastic to know it helped rejuvenate your dried-out leather, water-stained coffee table, and antique furniture.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Lumiqour!

Olivia from Lumiqour

Rated 5 out of 5 stars

All appears to be going well

It took 2 weeks to arrive, but I begin adding it slowly to my dogs feedings right away. Having no issues with her eating and all seems to be going fine. I have only had the product for approximately 5 days now, but hoping this indeed works and fatty lumps begin to start shrinking!

30 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi there,

Thank you for taking the time to share your experience!

We're glad to hear your dog adjusted well to the supplement and is enjoying it with her meals. It's great to know everything has been going smoothly so far.

We appreciate your patience with the shipping time and your commitment to introducing the product gradually. Since you've only been using it for about five days, it's still very early, but we hope you'll begin to see positive changes with consistent daily use.

Thank you for choosing Lumiqour, and we wish you and your pup all the best on this journey!

Olivia from Lumiqour

Rated 1 out of 5 stars

Terrible

Terrible. Took 3 weeks for tracking number to tell me it was delivered. Which it never was. I reached out for a refund to be told that they have no photo confirmation of delivery so they don’t know where it is but that I also need to get proof that it wasn’t delivered or lost to get a refund. So now I’m out money because after week 2 I decided just to get a different product from Amazon who would have it to me instantly. Easy product to find a better, less expensive alternative for. And went through a company with better customer care.

29 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Kelsey,

Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced with your order and the delivery process.

We understand how disappointing it can be to wait for a package and then not receive it despite the tracking showing as delivered. We’d like the opportunity to look into this matter and assist you further.

Unfortunately, we’re unable to locate your order details using only the name provided in this review. Please feel free to contact us at support@lumiqour.com with your order number or the email address used when placing your order, and will be happy to help investigate and work toward a resolution.

Thank you for giving us the opportunity to assist you.

Olivia from Lumiqour

Rated 5 out of 5 stars

My dogs love the Lumiqour

My dogs love the Lumiqour. They eat all their food and lick the bowl. I hear less gut noise from my dogs stomach.

28 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Billie,

Thank you so much for sharing your experience! We’re thrilled to hear that your dogs are enjoying Lumiqour and are happily finishing their meals. 😊 It’s wonderful to know you’ve noticed positive changes like less stomach noise and that they’re loving every bite.

We truly appreciate you trusting Lumiqour to be part of your dogs’ wellness routine. We’re grateful for your support and hope your pups continue to enjoy the benefits!

Olivia from Lumiqour

Rated 5 out of 5 stars

Worth a try

My dog Ruby has been using Turkey Tail from Lumiqour for approximately 5 months. Some of the smaller lumps have slightly shrunk but better yet no new ones have developed!

28 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Debra,

Thank you so much for sharing Ruby’s journey with us! 🐾 We’re so happy to hear that she has been enjoying Lumiqour Turkey Tail for the past 5 months and that you’ve noticed some of her smaller lumps becoming smaller, while also seeing no new ones develop.

Every dog is different, and we love hearing stories from pet parents who are committed to supporting their dogs’ overall wellness over time. We’re grateful that you chose Lumiqour to be part of Ruby’s routine and we hope she continues to thrive!

Thank you for your trust and support. ❤️

Olivia from Lumiqour

Rated 1 out of 5 stars

Nightmare

This made my dog not want to eat his food every time I tried to add even a little bit to it. On top of that, his lump of concern got bigger! He also got sick from it, therefore it is not as described and should absolutely qualify for a return free shipping and full refund. I immediately stopped use, am going back to the other one, wish I never even ordered from them... been trying to get a refund and return shipping label for a couple weeks now and they are going in circles and avoiding a mention of a refund altogether until tonight when they said partial refund and not to return, I said no way, they need to send me a return label so I can return the whole order and receive my full refund without paying for shipping like any normal company would do and instead they decided they wanted to receive a negative review, as I forwarned them I would do if they didn't stop playing games.

27 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Jackie,

Thank you for sharing your experience. We're truly sorry to hear that your dog didn't respond well to the product and that this has been a frustrating experience for you.

Some pets can be picky about new supplements, and we often recommend gradually introducing the powder or mixing it thoroughly with a favorite wet food or treat to help with acceptance. However, we completely understand that every dog is different.

We also want to clarify that we have replied to your email with our return instructions. If you haven't seen our latest response, please check your inbox or spam folder. Our support team is here to help and will continue working with you to resolve this matter.

Please feel free to contact us at support@lumiqour.com if you have any further questions or need assistance locating our previous email.

Olivia from Lumiqour

Rated 1 out of 5 stars

I ordered a product from them at the…

I ordered a product from them at the beginning of the month. I'm still waiting for it. Their customer services subpar.

3 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Janice,

Thank you for sharing your feedback. We’re sorry to hear about the delay and understand how frustrating it can be to wait for your order.

We have sent you an email with the latest tracking update for your shipment. Please check your inbox, and if you need any further assistance or have questions regarding your order, feel free to reach out to us at support@lumiqour.com.

We appreciate your patience and the opportunity to help resolve this for you.

Olivia from Lumiqour

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Delivery was somewhat fast. Within a week, we started noticing a difference in his lump.

13 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Wendy,

Thank you so much for your amazing review!

We're thrilled to hear that you've had such great results with our product. Knowing that it's made a positive difference means the world to us.

Thank you for trusting Lumiqour and for taking the time to share your experience. We truly appreciate your support!

Olivia from Lumiqour

Rated 1 out of 5 stars

A different product was sent than what…

A different product was sent than what was ordered. The teeth cleaner vs what we received the Advanced Dental Powder with high Zinc content which is not good for a small dog.. No dosage recommendation for different size dogs.. This could be very dangerous for a small dog to take the dose they are recommending..

23 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Ross,

Thank you for taking the time to share your feedback. We’re sorry to hear about your concerns regarding the product you received and understand how important it is to have the correct product and proper usage guidance, especially when it comes to your pet’s health and safety.

We would appreciate the opportunity to look into this further and assist you with your order. Please feel free to contact us at support@lumiqour.com so our team can review the details and help address your concerns.

Thank you for bringing this to our attention.

Olivia from Lumiqour

Rated 4 out of 5 stars

Time Will Tell

It did take almost three weeks to recieve Mushroom product and I did have to enquire. Other than that we'll see how it works.

30 June 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Robin,

Thank you for sharing your feedback. We’re sorry to hear that your order took longer than expected to arrive and that you had to reach out for an update. We understand how important it is to receive your product promptly, and we appreciate your patience while waiting for your Mushroom product.

We’re glad it has arrived, and we hope you and your pet have a positive experience with it. We truly appreciate you giving Lumiqour a try, and we’d love to hear how it works out for you.

If you have any questions or need assistance, please feel free to contact us at support@lumiqour.com.

Olivia from Lumiqour

Rated 4 out of 5 stars

Poor delivery time

Poor delivery time. Good products, but I really don't see results yet.

22 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Karen,

Thank you for sharing your feedback. We’re sorry to hear that your order took longer than expected to arrive. We understand how important timely delivery is, and we appreciate your patience while waiting for your product.

We’re glad to hear you’re happy with the product, and we completely understand wanting to see results. Supplements are not typically an overnight fix and work best when used consistently over time as part of a daily routine.

While some dogs may show improvements within the first month, it’s also completely normal for others to take 2–3 months before owners begin noticing changes such as increased energy, improved mobility, healthier skin, or other positive benefits. Every dog responds differently, so we encourage you to continue consistent daily use and give your pup the time needed to experience the full potential benefits.

We truly appreciate you giving Lumiqour a try and hope you continue to see positive changes. If you have any questions or need assistance, please feel free to reach out to us at support@lumiqour.com.

Olivia from Lumiqour

Rated 1 out of 5 stars

Got their money and GHOSTED

I want to write another review because of just how terrible this is. I was so excited to buy this product. Their marketing is great.. and we want the best for our best friends.. my Ollie has a lump and was so looking forward to seeing if this prevented others/ helped with his grass eating.. NEVER GOT MY ORDER.. customer service said it was an issue with USPS, but still never got it.. it’s been MONTHS. I ordered in May! And they have since ghosted me. It feels like they preyed on my love for my dog and never sent the product.

6 May 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Kayla,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how disappointing it must have been, especially when you were looking forward to trying our product for Ollie.

We’d like to clarify that your order has been fully refunded. We sincerely apologize for the frustration caused by the delivery issue and the lack of communication you experienced. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention.

If you have any further questions or concerns, please feel free to contact us at support@lumiqour.com. We’d be happy to assist you.

Olivia from Lumiqour

Rated 4 out of 5 stars

Very polite & helpfull

Very polite & helpfull. Did have a 3 pac Turkey Tail & a can of Joint support in the cart , but wanted to do a 1 time order to try it . Was disappointed i coulden’t keep my same order & just try it first instead of having to get it changed to just 1 container of Turkey Tail .
I could not find a way to respond to Olivia’s reply to this review .
I did not want to try just 1 can of Turkey Tail . I wanted everything in my cart . ( 3 csns of Turkey Tail , 1 can of Advanced Joint Support . But did not want automatic refills . Just wanted to try it first before reordering . Ended up just getting 1 can of Turkey Tail could not get the 3 pac .

22 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Kevin,

Thank you so much for your kind words! We're delighted to hear that you found our team polite and helpful.

We also appreciate your feedback regarding the ordering process. We completely understand your disappointment—you wanted to try a single container first without having to change the rest of your cart. Your comments are valuable, and we'll be sure to share them with our team as we continue working to make the shopping experience more flexible and convenient.

We hope the Turkey Tail works well for your pup, and if you ever have any questions or need assistance, we're always here to help.

Olivia from Lumiqour

Rated 5 out of 5 stars

Very quick delivery of the product.

Very quick delivery of the product.

15 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Faith,

Thank you for taking the time to leave us a review! We're so pleased to hear that your order arrived quickly.

We hope you and your furry friend enjoy the product, and if you ever have any questions or need assistance, our team is always happy to help.

Olivia from Lumiqour

Rated 1 out of 5 stars

Order Not Received (6/16/26) Refund Requested No Response

Placed an order on June 16, 2026, immediately charged for the items. Items have not been shipped or received. Sent multiple emails requesting refund with no response. Would like the order and subscription cancelled and a full refund processed.

Order #112137
Carrie Hunter
(email toeberex@)

16 June 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Carrie,

We're truly sorry to hear about your experience and understand how disappointing this situation has been.

After reviewing your order, we found that it encountered an unexpected fulfillment issue that prevented it from being delivered as intended. To make things right, we have processed a full refund for Order #112137.

We sincerely apologize for the inconvenience and appreciate your patience. If you have any further questions or need any additional assistance, please feel free to contact us at support@lumiqour.com.

Olivia from Lumiqour

Rated 5 out of 5 stars

This stuff really works

This stuff really works. Amazing results.

21 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Linda,

Thank you so much for your amazing review!

We're thrilled to hear that you've had such great results with our product. Knowing that it's made a positive difference means the world to us.

Thank you for trusting Lumiqour and for taking the time to share your experience. We truly appreciate your support!

Olivia from Lumiqour

Rated 5 out of 5 stars

Took way longer to receive my order

Took way longer to receive my order, but finally got it. Support was informative when I asked questions.

21 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Nancy,

Thank you for taking the time to share your experience. We sincerely apologize for the longer-than-expected delivery time and appreciate your patience while waiting for your order to arrive.

We’re glad to hear that our support team was able to provide helpful and informative assistance when you reached out. Your feedback means a lot to us, and we’ll continue working to improve our service and delivery experience.

Thank you for choosing Lumiqour!

Olivia from Lumiqour

Rated 5 out of 5 stars

Ordering is simple

Ordering is simple, and the supplement arrives quickly. It also works. My senior dogs have more energy, and have experienced a reduction in fatty lumps. I was skeptical but it does work.

1 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Geoff,

Thank you so much for your wonderful review!

We're delighted to hear that ordering was simple, your supplement arrived quickly, and—most importantly—that you've seen such positive changes in your senior dogs. Knowing they've become more energetic and that you've noticed a reduction in their fatty lumps is incredibly rewarding to hear.

We especially appreciate you sharing that you were initially skeptical. Thank you for giving Lumiqour a chance and for taking the time to share your experience with others.

We wish you and your dogs many more happy, healthy years together!

Olivia from Lumiqour

Rated 3 out of 5 stars

I never did receive my full order or a…

I never did receive my full order or a refund either

9 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Larry,

Thank you for bringing this to our attention, and we're very sorry to hear that you never received your full order or your refund.

This is not the experience we want any customer to have. We sincerely apologize for the inconvenience and frustration this has caused.

Please reach out to our support team with your order number if you haven't already, and we'll be happy to review your case. We'll work with our fulfillment team to investigate what happened and ensure your order or refund is resolved as quickly as possible.

Thank you for your patience, and we appreciate the opportunity to make this right.

Olivia from Lumiqour

Rated 1 out of 5 stars

Ordered on June 29 and still have not…

Ordered on June 29 and still have not received the order event though they emailed me and said it had shipped. I have asked that my order be cancelled with no response. Do not order form this company.

20 July 2026
Unprompted review
Lumiqour logo

Reply from Lumiqour

Hi Pat,

Thank you for sharing your experience. We're truly sorry to hear about the delay with your order and understand how frustrating it must be, especially after receiving a shipping confirmation.

This is not the experience we want for our customers. We sincerely apologize for the inconvenience. We'd appreciate the opportunity to make this right by reviewing your order and your cancellation request.

Please contact our support team with your order number if you haven't already, and we'll ensure your case is escalated to our fulfillment team for prompt review and resolution.

Thank you for your patience, and we hope to have the opportunity to resolve this for you.

Olivia from Lumiqour

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look