Really deceptive images in their advertising for the tiniest lamps - they look much bigger than they are in reality. The two black lamps arrived in not safe for shipping boxes bundled in a single plas... See more
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We were very pleasantly surprised when our packages arrived from Lumisom! The 4 little lanterns we ordered were above our expectations! These days, it's hard to find quality products, but Lumi... See more
I love the Lumisom lights. I bought two for mood lighting in my bedroom. The lowest setting is like a lit candle. Very beautiful and relaxing. They can brighten two more levels for a task light. I lov... See more
These table lamps should be so cool, but have some significant flaws. The illumination level at full power is just dim. The lamp bases are small, which would be great if they also were heavy enough to... See more
Company details
Written by the company
Our store is dedicated to offering an exquisite collection of decoration lamps and other captivating home decor items. With our unwavering commitment to superior craftsmanship, we guarantee that you will receive unparalleled, reliable products that radiate warmth and beauty throughout your living spaces.
Contact info
Los Banos, California(CA), 93635, USA., 93635, Los Banos, United States
- support@lumisom.com
- lumisom.com
Crystal gets cracks in after a few months
These lanterns look lovely and worked well but I paid $124USD for 2 and after 12 months the crystal had lots of tiny cracks/flaws appear. Now they are only good for the trash.
Straight forward ordering process and…
Straight forward ordering process and prompt delivery
Beautiful rechargeable lights
Beautiful rechargeable lights. Love them in black. I already had one in the brass color. They have 3 different light settings which is great. They’re just a very cool little light that can go just about anywhere. The charge lasts a long time.
I ordered 4 lamps- broken and don’t work
I ordered 4 lamps. One was cracked and another didn’t work at all. These are expensive lamps to buy, but are cheaply made. These were to be Christmas presents. Customer service is only by email. No phone and communication is terrible. I have sent several emails with pictures of my faulty products, but have not received any correspondence and it’s been days.
Awful way to do business. I would stay away from any purchases from this company.
The lights are sturdy
The lights are sturdy, beautiful, and well made. It’s a bonus not to frequently replace batteries. Each one makes a lovely addition to my indoor design.
These table lamps should be so cool
These table lamps should be so cool, but have some significant flaws. The illumination level at full power is just dim. The lamp bases are small, which would be great if they also were heavy enough to balance the larger shade at the top of the fixture. Unfortunately, the base is much to light to secure the fixture, and it tips over easily. Lastly, if you care about the color of the light in the white setting, don't get the 16-color version. The "white" that comes out of the fixture is sickly. Overall, disappointing.
Great product…
There were lots of products to choose from and prices were great.
My lamps are fantastic
My lamps are fantastic, exactly what I expected. They arrived promptly and in excellent condition. The entire transaction was smooth sailing.
Great product that arrived quickly great product
Great product that arrived quickly
And then there was light!
Responsive customer service!
Love the lamps.
Great little bedside lights
These are so cool. Just touch it and it goes on.
Very nice to have at bedside (not bright enough to read a book, but fine just to see a little, get up in the dark etc.)
Customer Service good
Customer
Service provided help, but still need to fix the lights.
An unusual and helpful company providing gorgeous lights
I received a prompt reply to a question. Also I got a discount. And I LOVE my bird lights (as do most of my family members)!
Thank you for great products that illuminate our world~
Easy to order products.
My experience was great because ordering the products I purchased was both very easy and seamless. I had no problems using the website. It was very simple and straight-forward. My products arrived with little delay and ready to be enjoyed.
Fraud
Fraud, money taken no item received despite 2 emails a contact me form filled out and a call, no response from this company. TikTok should be ashamed promoting this store
I ordered a Lumizon proyector in Feb…
I ordered a Lumizon proyector in Feb 2024 and I'm still awaiting the item. No confirmation of postage. I'm still awaiting item. Have contacted via email & webchat but no response. Calls divert to answer phone. I didn't realise they were based in India as website boasts UK delivery and good reviews. I'm extremely disappointed. Same item was being sold on Tik Tok shop but I opted for Lumizon direct. Do not recommend. *BEWARE**
Lamps arrived broken and crooked
Lamps arrived broken and crooked. Overall very poor, cheap quality.
The Lumisom lamp offers a sleek design…
The Lumisom lamp offers a sleek design and versatile lighting options, making it a perfect addition to any room. Its dimmable feature and durability are impressive. Highly recommend.
I would have given zero stars but…
I would have given zero stars but that's not an option. I ordered two lamps back in November and i still have not received them. Website clearly says they ship via Australia Post tracked and insured but they don't. They use some bogus company who has a terrible track record and consequently i have never received my lamps and despite weekly emails to customer service I still don't have them now will they refund my money. Pathetic customer Assistance from Lumisom. Do not trust this company!!!
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