Luna Gas Reviews 

44
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really great customer service - arrived when they said they would - Olly was straight on it - nice guy - got everything checked and fixed perfectly. Thank you, Luna Gas

Company replied

Rated 5 out of 5 stars

We can highly recommend Ruben and his team at Luna Gas. We have used their services several times now, for our yearly gas/boiler checks. In December our central heating suddenly stopped working. Ru... See more

Rated 5 out of 5 stars

Came out next day to repair a leaking radiator. Replaced the faulty lockshield and refilled system with Fernox inhibitor. Charged on hourly rate basis and materials as quoted. Used Luna a few times, i... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Luna Gas I’ve used Luna Gas for work at both my rental properties and my own home, and I’ve been consistently impressed. They’re always on time, polite, and clea... See more

Company replied

Company details

  1. Central Heating Service
  2. Gas engineer
  3. Plumber

Written by the company

Luna Gas is a trusted heating company specializing in boiler repairs, installations, breakdowns, and plumbing services. We work closely with homeowners, landlords, and letting agents to deliver reliable, high-quality solutions that keep properties safe and comfortable. Our team of experienced, certified contractors is available 24/7, including weekends, to handle everything from routine maintenance to emergency callouts. We take pride in our flexible, transparent approach, offering competitive pricing and detailed reporting so clients always know what to expect. With a strong focus on customer satisfaction and industry expertise, Luna Gas is committed to providing lasting results and dependable service for all your heating and plumbing needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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4.8

All reviews

(44)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Great Service, friendly engineers and very clean and tidy and arrived on time

26 February 2025
Luna Gas logo

Reply from Luna Gas

Thank you so much for your kind words! We appreciate your support!

Rated 5 out of 5 stars

Very efficient

Very efficient
Honest

6 February 2025
Luna Gas logo

Reply from Luna Gas

Thanks for your feedback, we appreciate your kind words!

Rated 5 out of 5 stars

Luna Gas - Excellent

Luna Gas are extremely reliable, helpful and great value for money. We have been using the team for a number of years and will continue to do so.
Greenfield Estate Agents

27 February 2025
Luna Gas logo

Reply from Luna Gas

Thank you for your continued trust and kind words! We truly appreciate your support over the years.

Rated 5 out of 5 stars

Boiler service

Luna gas were awesome for my boiler service. They booked it in quickly from the point I contacted them, and arrived on time. The engineers were really polite and efficient. Would definitely recommend

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Radiator repair

Came out next day to repair a leaking radiator. Replaced the faulty lockshield and refilled system with Fernox inhibitor. Charged on hourly rate basis and materials as quoted. Used Luna a few times, including to replace our boiler a year ago. Happy with the service and would recommend.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Breakdown A*****

Very courteous and professional! Ollie explained everything in detail about my boiler fault and repaired the issue at a good price. Transparent, quick and reliable. Highly recommend Luna Gas.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent local business who know how…

Excellent local business who know how to look after their customers. Ruben was able to send out an engineer next day to fix my boiler and i was back up and running in less than 24 hours. Crisis averted!! Highly recommend.

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Honest, reliable and very fair on pricing

We can highly recommend Ruben and his team at Luna Gas. We have used their services several times now, for our yearly gas/boiler checks. In December our central heating suddenly stopped working. Ruben sent someone out the next day who immediately found the issue - faulty wiring elsewhere in the house, this was quickly fixed and we were toasty again in no time. Fast response, reliable, courteous and fairly priced, you're in safe hands!

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, fixed my boiler with ease, Ruben knew the ins and outs of the boiler system, he took care with every step, I diagnosed the problem in an instant. Very reliable, and future proof with their work. Left me with peace of mind and a warm household! I will be using Luna Gas for bigger office jobs for our companies. Thanks, guys!

4 November 2020
Unprompted review
Rated 5 out of 5 stars

A+ Boiler Install

Ruben and his team installed a boiler for me and did a great job. From start to finish, incredibly professional and would highly recommend.

26 October 2020
Unprompted review

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