Really great customer service - arrived when they said they would - Olly was straight on it - nice guy - got everything checked and fixed perfectly. Thank you, Luna Gas
Company replied
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Really great customer service - arrived when they said they would - Olly was straight on it - nice guy - got everything checked and fixed perfectly. Thank you, Luna Gas
Company replied
We can highly recommend Ruben and his team at Luna Gas. We have used their services several times now, for our yearly gas/boiler checks. In December our central heating suddenly stopped working. Ru... See more
Came out next day to repair a leaking radiator. Replaced the faulty lockshield and refilled system with Fernox inhibitor. Charged on hourly rate basis and materials as quoted. Used Luna a few times, i... See more
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Luna Gas I’ve used Luna Gas for work at both my rental properties and my own home, and I’ve been consistently impressed. They’re always on time, polite, and clea... See more
Company replied
Luna Gas is a trusted heating company specializing in boiler repairs, installations, breakdowns, and plumbing services. We work closely with homeowners, landlords, and letting agents to deliver reliable, high-quality solutions that keep properties safe and comfortable. Our team of experienced, certified contractors is available 24/7, including weekends, to handle everything from routine maintenance to emergency callouts. We take pride in our flexible, transparent approach, offering competitive pricing and detailed reporting so clients always know what to expect. With a strong focus on customer satisfaction and industry expertise, Luna Gas is committed to providing lasting results and dependable service for all your heating and plumbing needs.
44 High Road, KT147FG, Byfleet, United Kingdom
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Great Service, friendly engineers and very clean and tidy and arrived on time

Reply from Luna Gas
Luna Gas are extremely reliable, helpful and great value for money. We have been using the team for a number of years and will continue to do so.
Greenfield Estate Agents

Reply from Luna Gas
It’s a personal touch by Ruben. He handles all customers with a great care and professionalism.
It’s a pleasure to work with him.
Luna gas were awesome for my boiler service. They booked it in quickly from the point I contacted them, and arrived on time. The engineers were really polite and efficient. Would definitely recommend
Came out next day to repair a leaking radiator. Replaced the faulty lockshield and refilled system with Fernox inhibitor. Charged on hourly rate basis and materials as quoted. Used Luna a few times, including to replace our boiler a year ago. Happy with the service and would recommend.
Very courteous and professional! Ollie explained everything in detail about my boiler fault and repaired the issue at a good price. Transparent, quick and reliable. Highly recommend Luna Gas.
Excellent local business who know how to look after their customers. Ruben was able to send out an engineer next day to fix my boiler and i was back up and running in less than 24 hours. Crisis averted!! Highly recommend.
They have been very helpful in my dealings with them. Easy to do business with and provided a professional service.
Very happy with the quick and efficient service; great communication, professional and reliable. Will not use anyone else!
We can highly recommend Ruben and his team at Luna Gas. We have used their services several times now, for our yearly gas/boiler checks. In December our central heating suddenly stopped working. Ruben sent someone out the next day who immediately found the issue - faulty wiring elsewhere in the house, this was quickly fixed and we were toasty again in no time. Fast response, reliable, courteous and fairly priced, you're in safe hands!
I can wholeheartedly recommend Luna Gas having used them many times before including the procurement of a new boiler last February, a sterling job, good advice, reliability and very fair priced
Wish there were more like this company
Luna Gas are a friendly and trust worthy company who I couldn't recccomend highly enough.
Great and Reliable service. Job completed to a high standard.
Excellent Service, fixed my boiler with ease, Ruben knew the ins and outs of the boiler system, he took care with every step, I diagnosed the problem in an instant. Very reliable, and future proof with their work. Left me with peace of mind and a warm household! I will be using Luna Gas for bigger office jobs for our companies. Thanks, guys!
Extremely professional and efficient, would highly recommend!
Ruben and his team installed a boiler for me and did a great job. From start to finish, incredibly professional and would highly recommend.
A great company with great engineers, they arrived on time and were clean, tidy and so very helpful.
A real 5 out of 5 company - highly recommended
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