Luna Statics LTD Reviews 142

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steve has been true to his word from the very first time we spoke, it’s quite a big thing selling a caravan & putting your trust in people who you are dealing with. I can honestly recommend Steve & L... See more

Rated 5 out of 5 stars

Needed help selling my Static Caravan and Luna Statics were superb. Even though my situation changed they were so understanding. I would highly recommend this company to anyone looking to sell thei... See more

Rated 5 out of 5 stars

Steve was true to his word. He was courteous and polite at all times. He paid a bigger deposit than normal due to my disconnection fee and he offered me more for my van than anyone else. Final payment... See more

Rated 5 out of 5 stars

Very happy selling to Luna @ Steve and Maxine who were helpful with their advice and purchase price. Sometimes you don't mind being out of pocket when the customer service you receive is professional... See more

Company details

  1. Caravan Dealer
  2. Holiday Home

Written by the company

Luna Statics aim to make the buying and selling process of statics caravans as easy as possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, trustworthy and kind

I found Luna Statics on line when I needed to sell my caravan. It wasn’t easy to choose an agent from all the choices available, but I liked the video Steve had posted, it felt honest. I am so glad I chose Steve. He was always upbeat and with enormous patience, guided me through the sale process, working really hard to get around some unexpected obstacles. I felt Steve always had my back, progress chasing my sale, even from his honeymoon. If you are thinking about selling your van and you aren’t sure who you can trust, I recommend that you can trust Steve, he’s a gem.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Company…

My experience with Luna Statics has been fantastic. Steve went above and beyond in making the sale of my caravan a very pleasant experience. I would recommend this company to anyone who is thinking of selling their static caravan.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Caravan Sale

Honest, Fair, Excellent service.

LUNA Statics sold my caravan. The service from Steve and his team was very straight forward. I would definitely recommend them. A company you can Trust 100%.
A big thanks from me
Duncan from Essex.

5 October 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

Steve was really helpful and reassuring in answering all the questions I had about selling my static caravan. I’d recommend calling Luna Statics for a quote.

23 September 2023
Unprompted review
Rated 5 out of 5 stars

Honest and easy to deal with

I was put in touch with Steve from Luna statics whilst needing to sell my uncles caravan and I found him to be honest and upfront about the deal, a fair price was given and he paid exactly when he said he would pay. All in all an easy transaction and I would recommend Luna to anyone wanting a good deal for their caravan.

27 June 2023
Unprompted review
Rated 4 out of 5 stars

Very reliable company. took me througwhole…

This company took me through the whole process of selling my caravan very efficiently. The price was right and a deposit was sent as soon as the sale was agreed. This is the 1st time I have sold a caravan and was very pleased with the responses from Steve throughout the whole process

3 June 2023
Unprompted review
Rated 5 out of 5 stars

Very professional Company - would give 20 stars if I could

We had no problems with Luna from start to finish. After speaking to Maxine initially, Steve and Claire came to our caravan to take photos etc and next day we had an offer - which we accepted. A deposit was in our account the same day.

All negotiations with the caravan site owners and buyer were done by Luna so we had none of the hassle. The whole experience was trouble free for us and we would thoroughly recommend Luna to anyone thinking of selling their caravan.

Easy to approach, friendly and professional company. Thank you for making a very difficult time much easier to deal with.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Luna Statics…

I would highly recommend Luna Statics for the sale of my caravan. I found them professional courteous and with A1 communications. They are friendly helpful understanding and honest. They kept me informed of every stage of the purchase. Even corresponding with my caravan park so I didn't have to. 10/10 service. Thanks for everything.

16 May 2023
Unprompted review
Rated 4 out of 5 stars

Caravan Sale -Skegness

I initially dealt with Maxine who was very professional and helpful and we received a deposit from Luna within 24 hours of agreeing a very fair price for our caravan. I was also given advice how to proceed with the site with regards to disconnection fees etc. Once that was arranged Steve and his team took over any further communications with the site.
In my view Steve and Luna Statics are very good and a reliable outfit to deal with.
Paula - Staffordshire

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Sale of family static caravan. Top service!! Highly recommend!

My parents owned a static caravan and after my Dad sadly passed away, my Mum wasn’t getting much use of the van so she wanted to sell it. After searching via google, I came across Luna Statics and submitted photos and a description of the caravan. Steve from Luna contacted me and explained the process thoroughly. I have zero experience of buying/selling caravans and his knowledge and experience was very helpful. Within a matter of weeks Steve contacted me to inform me there is a buyer and offered me a great price to purchase the van. At that point Steve promptly put a deposit in my bank account and explained that the rest of the money will be deposited to my bank account when the caravan is collected. Steve took all the pain away from me/my family having to deal with the caravan site owner (who is a very difficult and challenging man) and arranged collection with no inconvenience to us at all. The funds were paid into our account and job done! Steve is an absolute pleasure to do business with. He is kind, open, transparent, trustworthy and an expert in this business. I highly recommend Luna to anyone wishing to buy or sell a used caravan. Absolutely 10 out of 10!!

13 April 2023
Unprompted review
Rated 5 out of 5 stars

We recently sold our Caravan through…

We recently sold our Caravan through Luna Statics and I cannot speak highly enough about how they managed the entire process, throughout they kept us informed and were ready to answer any questions we had.

We cannot thank them enough for the help and support we were given and I would highly recommend Luna Statics.

Thank you.

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Sale of holiday lodge

After a difficult period for holiday home owners, we decided to sell our holiday lodge. Steve was very helpful and honest all the way through the process, keeping us informed and dealing with the holiday park for us. We felt that our interests were protected and we felt secure throughout the whole process. Thank you Steve - would highly recommend both yourself and your Company.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

If you want to sell call Luna Statics, you won't be disappointed

When we decided to sell our static we had quite a few options but decided to go through Luna Statics, first because Steve was so genuine and second because of his industry contacts and know-how.
We're so glad we made that decision. Steve was honest, approachable, genuine and thorough, he was always on the end of the phone, encouraged us when we were concerned and made it his mission to get our static sold and moved off park, which he did. Can't say enough about how supportive he was. 5 star!!!
I've set the date for today when our static went on its way, but Steve has been working on our behalf for a good 3 months. Fantastic!!!

22 February 2023
Unprompted review
Rated 5 out of 5 stars

100%

100%. Lovely friendly steve was Very helpfull. Made me a much better offer than my park Talked me through every stage of selling my caravan and organised everything directly with the park for me would 100% recommend .

12 February 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

As a park, we have been communicating with Steve & Claire for around 6 months. On every interaction, they have been so helpful, knowledgeable, and will give honest opinions and explanations. Luna Statics were spoken very highly of by some of our owners that had direct experiences with them, and our relationship with them is reflecting the same standards that you read here in these trust pilot reviews-exceptional. We have passed on the contact details for Luna to our sister parks as we are so impressed with their service and communication.

Claire, Steve and Luna, you should be super proud of your achievements. It has been a real pleasure to work with you.

10 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look