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Lune.fi - Buy, Swap & Earn Interest on Crypto | Crypto Savings (up to 29.5% APR)
St. Vincent & Grenadines
4.2
17 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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I can't tell you how great full I am with this company. LUNE.FI, help me and send me a message very fast. I was thinking because I made mistake, im going to lose my money. Ty so much, I'll really appreciate it.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
All these people saying how fast it is. It took 10 hours to deposit 100usdc from transaction complete to receiving the funds. Slow customer support response as well. High apy but low functionality and security, held together only by email and optional 2fa. Oversimplified layout. Withdrawal ok but I don’t feel safe depositing too much money here with the no wallet system. Lacks safety and accountability.
Reply from Lune.fi: Swap & Earn
Dear Investor,
Thank you for your honest and detailed review. At Lune.fi, transparency is one of our core values, and constructive feedback like yours is exactly what helps us become better.
We would like to address your points directly to provide clarity for you and our community:
Deposit Speed: We sincerely apologize for the 10-hour delay you experienced. This was due to an unusual load on our internal pools. To solve this, we are preparing a significant infrastructure upgrade that will be implemented in the very near future. This update is specifically designed to reduce processing times to just a few minutes for every transaction.
Security & Simple Layout: Our "oversimplified" design is a deliberate choice to make the platform accessible to everyone. However, please be assured that behind this simplicity lies a robust, multi-layered security system.
Accountability & Support: We hear you regarding the support response time. We are currently scaling our team to match our rapid user growth to ensure that every investor receives timely assistance.
Safety of Funds: We understand the caution when it comes to larger deposits. Trust is earned over time, and we are committed to proving our reliability through consistent performance and the successful withdrawals you have already experienced.
We are a dedicated team working around the clock to build a secure and high-performing investment environment. We invite you to stay with us as we roll out these improvements.
If you have any further suggestions or would like to discuss your experience further, please contact us directly at support@lune.fi.
Best regards,
The Lune.fi Team
I've been using this platform to store my crypto while I figure out my trades. So far, so good! It does what it's supposed to do. The site's simple to use, which makes me feel pretty safe about keeping my crypto here.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
Transaction was completed quickly with a good rate the website is convenient and easy to use and everything went smoothly without needing support overall my experience was positive
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
I exchanged USDC for ETH through Lune.fi—the process was fast, the rate and fees were fair, and the interface was easy to navigate. I used it to buy Bitcoin and USDT, and everything was quick and secure. It's a great platform for crypto transactions.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
I contacted customer servise aquestion during my purchase, and they repliedquickly with a helpful answer not some automated response. My issue was solved, and the purchase went well afterward.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
The speed is probably why I keep using this platform. Deposits happen fast, and withdrawals don't take forever. I don't have to schedule my day around moving my money. It just goes as planned.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
I like keeping some crypto here for quick swaps. It's fast, and I don't have to switch between different platforms. The interface is easy to understand, so I don't get confused.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
I exchanged USDT and ETH—everything went quickly and smoothly. The rates are fair, the interface is user-friendly, and the fees are transparent. I've used the service several times, and it's trustworthy; transactions always go smoothly and with good profits.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
I exchanged USDC for ETH, and the process was quick and hassle-free. The rate was fair, the fees were transparent, and the interface was intuitive. The service is stable and has a good level of support. I'm satisfied with the quality and speed of transactions—I'll use it again and recommend it to my friends.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
I bought BTC for USDT: the transaction took less than a minute! The exchange rate is favorable, and the fees are transparent. The app is user-friendly and intuitive. You can use it.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
I recently bought Bitcoin and Ethereum on the trading platform, and I am very satisfied with the experience. The process was straightforward and efficient.
After deciding to invest, I quickly navigated to the buy section of the app. The interface is user-friendly, making it easy to find the cryptocurrencies I wanted. I placed my order for Bitcoin and Ethereum, and the transactions were completed within minutes.
The exchange rate was competitive, and I appreciated the transparent fee structure. There were no hidden charges, which made me feel confident in my purchase.
I also reached out to customer support with a question about my transaction history. They responded promptly and provided clear information, which was reassuring.
Overall, the platform is reliable, and I will definitely continue trading here. The combination of a smooth buying process, good rates, and responsive support makes it a great choice for anyone looking to invest in cryptocurrencies.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
I bought USDT with a card and later swapped part of it to ETH. The rate looked fair, fees were shown before confirming, and the swap finished in a couple of minutes. The interface is clean, and support answered a quick question in chat.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
I bought some crypto to test things out and later swapped part of it to USDT. Tried ETH once when prices were moving fast. The exchange took around 5 days to finish. One time a BTC deposit took longer than expected and felt a bit stressful. Support replied within a day and sorted it out.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
Recently bought USDT and SOL on Lune Exchange. Everything went smoothly, the transaction was fast, and the fees were easy to understand. A solid and convenient platform for crypto.
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
Reply from Lune.fi: Swap & Earn
Hello!
Thank you for sharing your feedback. We are thrilled to know that you are enjoying Lune.fi.
Your support is greatly appreciated by our entire team!
Best regards, The Lune.fi Team
Reply from Lune.fi: Swap & Earn
We’re sorry to hear that you had a negative impression. We take feedback very seriously, but at the moment we don’t fully understand what exactly you are referring to. We’re genuinely concerned about your experience and would like to help.
Please contact us at support@lune.fi
with any details you can share, and we’ll review your case immediately.
Kind regards,
Lune.fi Team
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