Lunera Reviews 

214
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 214 reviews, reviewers had a great experience with this company. Customers often mention that the supplements help reduce bloating, improve sleep quality, and provide a welcome boost in daily energy throughout the day. People also appreciate the supportive weekly communications, easy ordering, and the attentive customer service team guiding them during their wellness journey. However, some reviewers were not happy with the refund process, mentioning that multiple emails went completely unanswered when trying to return unused products. A few other consumers also felt that the capsules simply did not work for their specific symptoms or occasionally caused unexpected physical reactions.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it has helped manage menopause symptoms... See more

Customer service

Customers report positive experiences with customer_service, highlighting great communication and helpful... See more

Quality

Users describe positive interactions with quality, noting that the natural ingredients help improve sleep,... See more

Refund

Reviewers highlight ambiguous aspects of refund, reflecting a high level of disagreement among experiences.... See more

Response time

People report ambiguous experiences with response time, characterized by high disagreement among reviewers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Started these three weeks ago.I am pretty fit nearly 10 years post menopausal and despite watching my diet,and exercising I could not get rid of my stomach i felt slow bloated at the end of each da... See more

Rated 4 out of 5 stars

Have only been taking for three weeks, so not long enough to know for sure, but I'm definitely sleeping better and have more energy. I'm actually Post Menopause, but still thought I'd give it a go. Wi... See more

Rated 4 out of 5 stars

Only been taking it for a week or so and definitely feel like I’m less bloated. Mood is lifting and emotions calming. Even if it’s psychosomatic I it’s an improvement and we’ll see how I go!! Custo... See more

Rated 5 out of 5 stars

I'm nearly three weeks in and feeling more positive, less achy, less brain fog and more energy. I've been sceptical about products as I've tried so many, but I've noticed positive changes already,... See more


Company details

  1. Vitamin & Supplements Shop

Written by the company

Lunera is a menopause wellness brand dedicated to helping women feel their best during every stage of menopause. Our supplements are made with carefully selected, high-quality ingredients designed to support energy, mood, and overall wellbeing, so you can feel confident and in control again.


Contact info

4.0

Great

TrustScore 4 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(214)

204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

When first starting this product I was…

When first starting this product I was very sceptical as the price was so reasonable compared to other weight loss brands like Moumjaro etc but I decided to give it a go and at first I found I was putting weight on but then with help from the Lunera team and perseverance I am now enjoying the benefits of not only weight loss but better sleep to which was really affecting my mental health. This is an honest review and again I was very sceptical but the team are great and supportive.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Been taking them for 2 weeks

Only been taking them for nearly 2 weeks but already notice a difference in my eating habits. I have curbed my snacking/sugar intake and definitely feel less hungry. I do feel like I have more energy too.

4 December 2025
Unprompted review
Rated 4 out of 5 stars

so far so good!

Have only been taking for three weeks, so not long enough to know for sure, but I'm definitely sleeping better and have more energy. I'm actually Post Menopause, but still thought I'd give it a go. Will probably keep the subscription going.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

I didn´t lose weight

I have to say, unfortunately, this didn't work for me. I'm 65 years old. I tried it because I need to lose weight, but I didn't lose a single gram.

30 November 2025
Unprompted review
Lunera logo

Reply from Lunera

Hi Cathrine,

First of all, we're so sorry to hear that Lunera didn't work for you. Every body is different, and we completely understand how frustrating it can be when something doesn't deliver the results you were hoping for.

We're a small business, and we genuinely do our best to help every customer – so please know your experience matters to us.

We've had a look, but unfortunately we can't find an email address or name linked to this review. Could you please drop us a message at hello@lunera.co.uk? We'd be more than happy to arrange a full refund for you straight away.

We'd also love the opportunity to chat through your routine and offer some personalised advice, if you're open to it – sometimes a few small tweaks can make all the difference.

Thank you for giving us a try, and we hope to hear from you soon.

Best,
Kyle, Co-founder

Rated 5 out of 5 stars

Simply The Best

Simply The Best! Customer Service Second to None. Courteous fast resolution. Thank you so much !

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend more.

I'm in my fifties and I was looking around in the market for supplements to battle my menopause symptoms. Came across Lunera Hormone Balance. Price was very reasonable and I'm so glad I decided to give it a go. Couldn't recommend more both company and the product. Feeling less bloated,more energetic and getting better night sleep. Less cravings just as well. Definitely going to get another 3 months supply.

10 November 2025
Unprompted review
Rated 4 out of 5 stars

Didnt work for me, but refund was given.

UPDATE
Whilst the product did nothing for me, and I would gave 2 stars, the customer services responded immediately to the review and refunded. So the overall would be a 4*.

I purchased these as I have always struggled with my weight but the online companies that do the ozempic and silimar types say Im not big enough to qualify. Even though for 40 years I have struggled and hated my body. So tried this as all the reviews say how successful people have been.
I have been taking these for about 8 weeks, my appetite has not suppressed at all. In those 8 weeks I have put on 2.5kg. I feel more prone to want sweet things (takeaways are usually my baddy). I feel hungry from when I get up and start eating. I used to over eat at every meal and eat bad things or so much of the more healthier stuff then calories piled on. Since this, I have had sweet cravings which of course are more calorific and just eat.
The only thing these seemed to have improved slightly, is my fuzzy memory.

UPDATE
Thankyou for your reply and email contact Kyle. I appreciate the refund.

29 October 2025
Unprompted review
Lunera logo

Reply from Lunera

*Update: We have contacted Gideon and have refunded her order. and this has been resolved.

Hi Gideon,

Thank you for taking the time to share your experience with us. We're genuinely sorry to hear that our product hasn't delivered the results you were hoping for, and we completely understand your frustration after struggling with this for so long.

Your satisfaction is incredibly important to us, and we stand firmly behind our money-back guarantee. We'd like to make this right immediately. However, we're having difficulty locating your order in our system under the name or email associated with this review.

Could you please email us directly at hello@lunera.co.uk with your order number or the email address you used when purchasing? This will allow us to process your full refund right away - no questions asked, and you don't need to return the product.

We recognise that everyone's body responds differently to supplements, and while many of our customers have seen positive results (as reflected in our other reviews), we understand this hasn't been your experience. The fact that you've noticed some improvement with memory clarity is interesting to note, though we absolutely understand this isn't what you purchased the product for.

We're committed to helping our customers find solutions that work for them, and when our product isn't the right fit, we want to make the refund process as smooth as possible.

Please do reach out via email so we can resolve this for you immediately.

Best,
Kyle, Co-founder.

Rated 5 out of 5 stars

Miracle supplement

Customer service is excellent, delivery expectations met. I have been taking the supplement since July and it has dealt with bloating, sensitive tummy and hot flushes. Energy levels are back, and I am sleeping better.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic support

I want to start by saying that unfortunately this didn't work for me. Like everything in life, what works for one, doesn't always work for the other. This company and product has helped many women to find there way back to being the person they knew and thought had lost forever.

While this didn't do that for me, I cannot fault the support I have received from Chris. We have sent numerous messages to each other and I have felt how much he really wanted my journey to be as successful as many others but for me it just wasn't meant to be.
I would still 100% recommend giving them a try and you have nothing to lose but so much to gain.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service…

Amazing customer service due to a problem with Evri delivery, I have been taking the tablets for 2 week and there is a notable difference. I sleeping all night and haven’t had any hot flushes/flashes

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Miracle tablets

These tablets are the miracle I was looking for. I have only been on them for 1 week but have already had wonderful results. The first thing I noticed was no food cravings i.e sugar, carbs. Ive lost 3lb in weight this week without even trying. The next was my sleep has improved considerably, I have slept through the night with no hot flushes waking me up for the first time in years. My mood and energy levels have improved and my joints feel a lot less stiff.
I know these won't be suitable for everyone but for me they have been amazing, I would urge anyone to give them a try. Finally the customer service is excellent and responds to queries very promptly.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with my order and I had the best customer service, especially from Kyle. He understood my needs and went the extra mile to achieve them. He was there updating me and made sure my items got delivered no matter what.
This place I will definitely recommend to anyone. Their customer service is very helpful and great.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. My first order went astray and they quickly dispatched a replacement with no quibbles at all.
Still early days to comment on tablets but I have my fingers crossed it helps

4 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look