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3.5

Average

TrustScore 3.5 out of 5

4 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Disappointed after sales

When I had my appointment and chose my glasses I was informed I would get to walk round the shop to introduce me to the glasses and also I would get a cleaning solution with the glasses which would be refilled when needed . After getting my text to collect my glasses I didn’t get any walk round or cleaning solution just a spare cloth on Ed the glasses were fitted

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful opticians

Wonderful opticians, the staff are so helpful and knowledgeable and Laura is a brilliant and friendly optician. I am a patient at the Ruskington branch and will recommend 100%. Great service! Thankyou ladies! :-)

7 August 2025
Unprompted review
Rated 5 out of 5 stars

A business that is indepentently owned and run by someone who cares

Exceptional business are run by people who care and commit to putting things right when things go wrong. Lunettes is one of these businesses in my experience. Not the cheapest but definitely best value if you place the importance of your eye health as number one on your list of priorities. I am a patient at their Grantham store and would wholeheartedly recommend. Head and shoulders above the local Boots and Specsavers offerings.

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Really good experience today in Ruskington Branch . Shop is spotlessly clean,light and airy.
Staff are helpful and polite .
I cant wear a mask, no issue was made over this at all.
I wont hesitate to recommend this branch ,I have also in the past visited the Sleaford branch and it was up to the same standard.
All in all a very professional experience that inspired confidence ,I will be happy to return .

16 May 2022
Unprompted review

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