Lunettes Pour Tous Reviews 

27,657
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely the most helpful spot. Coming from the states. Excited about inexpensive glasses. Went on a whim. We speak limited French but try. Leo spoke English and truly helped us beyond what was nec... See more

Rated 5 out of 5 stars

From the minute I walked in, I received very friendly service from MELISSA. She kindly guided me through the whole process in English. Once my order was in, she said to expect a text in 20 minut... See more

Rated 1 out of 5 stars

I bought pairs of glasses from them and two of them came out with wrong prescription. One of them is perfect but something is wrong with other two pairs. I even had them examined my eyes and my prescr... See more

Company replied

Rated 5 out of 5 stars

I had a very pleasant experience today at this optical store "Lunettes pour tous" @12 rue des fripiers, Brussels. The staff were extremely kind, welcoming, and professional. They took the time to do m... See more

Company details

  1. Optician
  2. Sunglasses shop

About Lunettes Pour Tous

Written by the company

LPT-lifestyle-magasin-1
Lunettes Pour Tous propose des lunettes à la vue, à partir de 10€ et en 10 minutes seulement !

Examen de vue gratuit et sans rendez-vous, en magasin.

Optique Solaire Je prend RDV

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(27,657)

7,262 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and good service & value.

Excellent. Despite a busy shop there are plenty of staff, a wide choice of glasses, an eye test included and a quick delivery of glasses. If, however, you want highly over priced branded frames this shop is not for you. Wassim and colleagues served us with care and patience. Two frames with excellent progressive & transition lenses without any payment if you have a carte vitale and a reasonable mutuel. The total bill half that of other opticians. Thank you

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect service from perfect people

Perfect service from truly wonderful people! They clearly love their work and give their very best to satisfy their customers. A fine reflection of your beautiful store and of the amazing French culture that we admire so much. We hope to return to Paris soon and see you again.

Best regards,
D. M. Dacrotsis

2 January 2026
Unprompted review
Rated 1 out of 5 stars

the worst customer service

the worst customer service. i cant believe the government has allowed this kind of business( not even a legit one but a scam) to still operate. i will never come back and buy anything from them

1 December 2025
Unprompted review
Lunettes Pour Tous logo

Reply from Lunettes Pour Tous

EDIT Hello,
You did not respond to our request for information, which would allow us to identify and contact you.
To assist you as best as possible, please send us an email with your contact details and your order number. We will do our utmost to resolve your issue.
Our team is at your full disposal.
Best regards,
L’équipe Lunettes Pour Tous.
CB


Hello,
We are sorry for the inconvenience you have experienced. The information provided does not allow us to clearly identify you.
We invite you to respond to our contact request on Trustpilot or to contact us directly at the following address: contact@lunettespourtous.com.
Please don’t hesitate to remind us of your review and provide your phone number and order number so that we can easily identify you. Thank you for the time you have taken to reach out to us.
L’équipe Lunettes Pour Tous.
CB

Rated 5 out of 5 stars

Great client service

I had a wonderful experience buying new glasses in the store in the Créteil Soleil mall in Paris. The staff was really friendly and helpful, and took great care of us.

22 December 2025
Unprompted review
Rated 3 out of 5 stars

The prescription is not working.

The prescription did not work at first, but they were very nice about fixing it. It was just a confusion about bifocal or single lens but everything is good now.

4 December 2025
Unprompted review
Lunettes Pour Tous logo

Reply from Lunettes Pour Tous

EDIT : Hello,
We are pleased to hear that a solution was found and that you are now satisfied with your new glasses.
We would be delighted to welcome you again on a future visit.
Kind regards,
Lunettes Pour Tous.
CB


Hello,
The information provided does not allow us to clearly identify you.
We invite you to reply to our contact request on Trustpilot or to contact us directly at the following address: contact@lunettespourtous.com
Please do not hesitate to remind us of your review and to provide your phone number and order number so that we can easily identify you. Thank you for the time you have taken to contact us.
Lunettes Pour Tous.
CB

Rated 1 out of 5 stars

Unsatisfactory eyeglasses

Unsatisfactory eyeglasses
Prompt efficient service, however, the glasses are not bad. I had a prescription from an ophthalmologist for the reading glasses. My left eye has a lesser vision. The glasses I got are not custom made according to the prescription. They are exactly like store bought.

3 December 2025
Unprompted review
Lunettes Pour Tous logo

Reply from Lunettes Pour Tous

Bonjour,
Merci d'avoir partagé votre avis. Nous sommes désolés d'apprendre que votre expérience avec Lunettes Pour Tous n'a pas été à la hauteur de vos attentes.
Nos équipes en magasin ont été informées de votre retour et vont prendre contact avec vous dans les meilleurs délais.
Bien à vous.
L’équipe Lunettes Pour Tous. BD

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