Absolutely delighted with my new boots, brilliant value on sale and I also loved the way they came packaged in with beautiful handwriting for my name and address. It felt like a gift and I would defin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought fabulous boots, delivery within days, no issue with anything. Love this shop both online and in store, lovely people to deal with and gorgeous range of both footwear and bags.
Company replied
I found boots not stocked elsewhere, so it’s always nice to have something a little different! They were delivered securely packaged and promptly. I’ll be keeping an eye on this website in the futur... See more
Company replied
Super fast delivery , this is not a criticism but a little hand written note of thanks would be a nice touch in the shoe box.Otherwise great service.
Company replied
Company details
Written by the company
Lusana Shoe Boutique established in 2017 is based on Church, Street, Athlone, Co Westmeath. We stock a range of ladies casual and occasion footwear from a variety of well known brands. Our brands include ASH, Back 70, ALEO Bags, Paul Green, Hispanitas, LODI, Marco Moreo, Marian, NeroGiardini, Pedro Anton, Wonders and Le Babe. We also stock a wide range of handbags in store. Our online store is selling online since 2017 and we deliver nationwide.
Contact info
Church Street, N37 E793, Athlone, Ireland
- 090 6433425
- yvonne@lusanashoes.ie
- lusanashoes.ie
4.9
Excellent
499 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth transaction,delivery was…
Smooth transaction,delivery was fast!The shoes are superb!!
17 January 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Karen, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Jane, we really appreciate it. Thanks for shopping with us.
Lovely Online Store
Great customer service and very prompt delivery once my order was placed. I will certainly shop in the online store again..
16 January 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Genevieve, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Eilish, we really appreciate it. Thanks for shopping at Lusana.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Wendy, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Very happy customer
I wanted a comfy pair of trainers and that's exactly what I got in Lusana. A quality pair of trainers and they were on sale. Great service and great range of boots, shoes and trainers.
31 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Madeline, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Delivery Amazing
Great Website. Delivery time is amazing & staff are always so helpful with any queries over the phone. I’ve purchased a lot of shoes from Lusana ❤️❤️
10 January 2026
Reply from Lusana Shoe Boutique
Thank you for the 4 star review Marie, we really appreciate it. Thanks for shopping with Lusana again.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Fionnuala, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Excellent service
Excellent service. My boots were delivered extremely quickly - practically within 24hrs! Good price and quality. Would definitely order from this shop again. No hesitations.
8 January 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Aoife, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
I recommend Lusanashoes - prompt work.
Overall, I was very pleased with the work and collaboration with Lusanashoes. Their order processing and delivery were very prompt. It was a pleasure to deal with them. Unfortunately, I have to return the item, as it was not suitable.
14 January 2026
Reply from Lusana Shoe Boutique
Thank you for your review.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Anna, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Bought Marco Moreo shoes at half price…
Bought Marco Moreo shoes at half price online and they arrived really quickly. It's great supporting Irish companies. Thanks guys. Adele FitzPatrick
6 January 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Adele - we really appreciate it. Thank you for shopping at Lusana Shoe Boutique.
Bought fabulous boots
Bought fabulous boots, delivery within days, no issue with anything. Love this shop both online and in store, lovely people to deal with and gorgeous range of both footwear and bags.
6 January 2026
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Jacinta, we really appreciate it. Thanks for shopping with us once again.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review - we really appreciate it. Thanks for shopping with us.
Great price for a great product bought…
Great price for a great product bought before Christmas and I received delivery the next day I had not purchased of you before and it was a great first impression
12 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Margaret, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique. We try our best to provide an efficient service.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping at Lusana Shoe Boutique.
Reply from Lusana Shoe Boutique
Thank you for the 5 star review, we really appreciate it. Thanks for shopping with us.
As b4 prompt delivery & service & a…
As b4 prompt delivery & service & a great Sale
Thanks again
22 December 2025
Reply from Lusana Shoe Boutique
Thank you for the 5 star review Theresa, we really appreciate it. Thanks for shopping with us.
Reply from Lusana Shoe Boutique
Thanks for the 5 star review, we really appreciate it. Thanks for shopping with us at Lusana Shoe Boutique.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.