Luscombe MG Leeds Reviews 

I have bought many cars from Luscombes for over ten years and recently purchased an MG4 . I have to say time and time again these guys are fantastic and really look after you and treat you like a human and not a sales target. This is why I have been back and back again the experience is always first class. If you are wanting a good experience do not hesitate to go to Luscombes. Many thanks again.

I have recently had my car in for a minor fault. I was given one of the electric cars to get home in. Absolutley flawless drove like a dream. I would consider Hybrid but I don't think I am actually ready to make the big splash just yet.
Thanks to the customer service team on the front desk. Mindful of information and always ready to help.
Thank you also for my little goodie bag. It's the little things like that, that makes me love MG more. Thank you

07/11/2023;

Bought our HS on 31/10/23.
Service was excellent , staff were friendly and very helpful. Ross Travis was the gentleman we dealt with and nothing was too much trouble for him. All in all our experience was very very good.

I bought my new MG ZS EV car from Luscombe MG Leeds. The car in itself is excellent, but what I really appreciated most was the professional and selfless effort of Ross Travis the sales representative throughout the sales process. It was a lovely experience and I would definitely recommend this dealer to anyone.

I had a dispute that was dealt with very satisfactorily by Mr James Sutcliffe who is the head of sales ,as a result of this experience I will be looking forward to dealing with this company in the future and have recommended them to my large family of motorists

Bought my new car from Luscombe motors. It was such an easy experience, Nadeem was very thorough and sorted everything out. Would highly recommend this dealer.

Called and arranged a test drive- very easy to get through to staff.
Very welcoming team, can tell they are very knowledgeable and were so helpful throughout. Highly recommend!

Highly recommended! Luscombe MG customer service exceptional. Very friendly, informative and nothings too much trouble!! Took their time to ensure all your questions are answered fully and Sam Luscombe goes the extra mile!!!
Thank you to all at Luscombes 👍

Good all round experience. No lengthy waiting in showroom all done over phone. Price agreed, documents sent then collected.
No hassle. Sales staff very good and helpful.

Big thanks to Nadeem who dealt with all the nitty gritty

Friendly and helpful sales staff, they made the process very easy.

After thoroughly reviewing several auto trader and Google reviews, I stumbled upon Luscombe Dealership. Intrigued, I decided to send them an online enquiry, and to my surprise, I received a call back within just 30 minutes. I spoke with Nadeem, who attentively listened to my situation and assured me that he would ensure I get a car within next 10 days.
Throughout the entire process, Nadeem and Sam went above and beyond to take care of me. They have arranged for the finance and even went the extra mile to contact my previous dealer to close the loan account. Additionally, they provided me with a courtesy car, a 2022 MG Electric SUV, which was a great gesture.
The level of service provided by Nadeem and Sam was truly exceptional. When it came to collect the car, Sam took the time to explain everything about the Tesla Model and even put on a light show to bring smile to my son's face. The overall experience with Luscombe Dealership could not have been any better.
As they say, Luscombe Dealership doesn't just sell cars; they help you to buy one. After this incredible experience, I can confidently say that I will never go anywhere else to buy a car again. The process with Luscombe Suzuki, Mitsubishi & MG Leeds is hassle-free and risk-free.
I had a terrible experience purchasing a car online elsewhere, which ended up being a costly mistake. However, the team at Luscombe helped me move past that and I am extremely grateful for everything they have done. I highly recommend them without a shadow of a doubt.

The whole process choosing a car making changes and been very helpful throughout the process of buying a car. After a previous loyal customer for 15 years elsewhere I wouldn’t hesitate in recommending Luscombes MG to anyone.

Just had my Suzuki Swift picked up for it’s service,as usual the service I had was excellent.Thanks to Phi Wright who came out of his way to pick my car up,the car wash and valet was excellent and the video explaining what they inspected on the car was very good.I live nearly sixty miles from Luscombes and have purchased two new cars from them in the last six years I wouldn’t go anywhere else.great company

picked up my 20 plate MG3 today wow absolute first class service throughout the whole transaction nadeem guided me through the whole transaction and it was absolutely faultless, he is a true gentleman and would defo recommend him to people.

I have just purchased a new
Mg zs exclusive from James
At Luscombemotors mg Leeds
James made the experience so
Easy from start too finish
I'll recommend this car dealership
For anybody looking for good value for money and great staff
Thank you james

Decided to move to an electric vehicle as I had bought my Civic from new 6 years ago. Saw pictures of th MG 4 and decided to take a Sunday drive to investigate further. My nearest dealer had shut so drove to Luscombe's and arranged for a test drive the following week.

Met Ross when we got there and having never had an EV before had loads of questions. Ross answered all my questions thoroughly in an understandable why. Went for a long drive on the motorway and enjoyed the drive (although it took some getting used to). Spent a lot of drive with Ross chatting amiably with us.

Decided to purchase a Red Trophy (wanted Orange originally, but there was a long wait and when I saw one it wasn't as nice). Went the following week went to sign he papers.

Picking the car up the following week, we noticed some marks on the Piano black floating shelf and Ross immediately and to our satisfaction. The following day I noticed a chip on the bonnet and sent photo to Ross. He immediately offered to pick the car up from and lease a courtesy car so I could get to work, and dropped it back the following day.

Since then I had a problem after I unbound my car from the iSmart app. I rang Luscombe's, and although Ross wasn't there, the gentleman I spoke to was brilliant and walked me through the resolution.

All-in-all my experience has been one of good service in friendly non-pressured environment.

Thanks to Ross and the Luscombe team

Really helpful, knowledgeable and flexible service from Ross who looked after my purchase of a new MG4 Trophy. Despite some unexpected delays on my side, there was never any pressure and everything went smoothly from placing the order to collecting the car. Very happy with the car too!

This is my 3rd new car and the sales person James came across as honest and human so he did not have all the answers, I would have definitely given 5 star for James but the new car that was given to me was dirtier than a second hand car with breadcrumbs and dust. Unbelievable, never thought a new car can be presented in this condition. Maybe it depends on customers background? Thanks for ruining the new car experience. Ordered on good Friday and just picked up car today but not enough time to check the last details? Have included some of the photos, door sensors was not working so the car had to be taken to workshop to be fixed. I would not recommend based on my experience, I have videoed my experience. My daughters experience "dad we will have to wash the car" You know I will most definitely not use them again. Hope this review helps you. Carzoo sales second hand cars but includes photo of imperfections, I think we need similar tools for new car sales. This has part has been added after reply from dealers. What is experience of buying a new car? James did put some of the things right but told him how I felt of the experience. Carl did call call me and offered me to bring the car in for a valet but I told him, for me to travel from Bradford to Leeds to get the car valeted will mean losing out few hours off work so not worthwhile. This was left at that, everybody has their own opinion and they can decide how they would have felt with deliverance of vehicle that service after. Thank you

I recently bought a Twingo from Luscombe Leeds and I couldn’t be more pleased with the process! I only dealt with Ross from start to finish and he patiently answered all my questions all while being friendly and personable. I love my new little car and I would recommend Luscombe Leeds to anyone. Thanks Ross and team!

We picked up are car from Luscombe MG on Wednesday 29th of March 2023. When we got on the motorway it started to rain we used the wipers and noticed 3 marks that did not move. When we arrived home I inspected the windscreen to find the marks were actually small chips. I then contacted Nadeem the sale guy we had delt with and we took it down on the Sunday as agreed to be looked at and was told someone would call me on Monday they didn't I had to call back on Tuesday to chase up. To be told they had no intention of doing anything about it at all even told to claim on my own insurance to sort. I certainly will not be buying another brand new car from them. If you do make sure you check it over with a fine tooth combe because once they have your money they don't care one bit.