I recently ordered sneakers from lutz.nl, and I’m very impressed. The website is beautifully designed, featuring appealing brands and great sale offers. My order was delivered quickly to Austria, and... See more
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See what reviewers are saying
Great service and friendly staff, good discounts when available. Great return service as well!! Terrible carton boxes with online purchases, they are so thin they arrive damaged....the expensive it... See more
I love their selection of clothing and shoes. All of my favourite brands in one place. Just got myself a jacket by IM and a pair of Autry sneakers -- impeccable quality, thorough packaging and a sweet... See more
Ordered late afternoon, delivered the next morning! Thank you for your services and great product selection ;)
Company replied
Company details
Written by the company
LUTZ is een kledingzaak in Vinkeveen met internationale topmerken voor mannen en vrouwen. Wij presenteren de mooiste en de beste merken op meer dan 1.000 m2 winkel oppervlakte.
Contact info
Herenweg 45, 3645 DE, Vinkeveen, Netherlands
- 0297212121
- info@lutz.nl
- lutz.nl
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice products
Nice products. Luxury packaging. Good price quality. Good service with personal note
1 June 2024
Great service
3 April 2024
Excellent shopping experience
Good service, beautiful collection, quick and safe delivery. Will shop again!
19 March 2024
Delivery on time with a very friendly…
Delivery on time with a very friendly card with a personal message. It was like receiving a very nice present.
27 February 2024
The service is excellent
The service is excellent! Quick delivery! A lot of good brand!
14 February 2024
Good brand and fast delivery
14 February 2024
Very quick and smooth delivery
Very quick and smooth delivery, even got a little hand written personal text from Lutz.
Amazing job.
Justin
7 February 2024
Great and quick service
Great and quick service, with a personal touch. Unfortunately the size wasn’t right for me, but I got a refund the very same day. Will shop here again in the future
28 January 2024
The purchase was deleted
The purchase was deleted because the item was not available. No other item was advised against the same price. Prices were as normal no item further for same price available
6 January 2024
Reply from LUTZ
Dear Leo,
Annoying that the shirts were no longer available. After almost five weeks of sale, there are now only last items left. If an item has left our store without being scanned/paid for, we unfortunately often only find out about this when the last items are received.
Nevertheless, we have indeed offered an alternative, here is our response to you by e-mail:
"Dear Leo,
Unfortunately, we have to inform you that the Slater shirts in dark blue you ordered are no longer in stock.
We have canceled your order and refunded the amount of €26.95.
See credit memo in the attachment.
The same shirt in a medium is still available in a black color, which may be an alternative for you.
Sorry for the inconvenience.
With stylish regards,
Team LUTZ“
Top service
1 December 2023
Super service!
24 November 2023
Very good communication
7 October 2023
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