My experience at Luv Cars was really good . Thinking about finance is always a scary feeling especially when it’s your first time, looking about it. The staff at Luv cars made it easy to choose a vehi... See more
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Review summary
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I have had a great experience with Luv Cars from beginning to end! They have been patient with me when I was choosing a car at my budget and type of car i was looking for. Rosie was always polit... See more
Company replied
Really helpful, easy to use, helped secure a car, with a better deal, after 1st one fell through, as Garage double sold it. Good communication and kept us informed as to what was happening.
Company replied
Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars
Company replied
Company details
Written by the company
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Written by the company
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Contact info
The Blue Tower, MediaCityUK, M50 2ST , Salford, United Kingdom
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
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Reply from Luv Cars
Hi Kwame, thank you very much for your kind words. We are proud to hear that your experience with us was smooth, this is what we strive for. Enjoy your new vehicle!
Customer service was very friendly and…
Customer service was very friendly and very helpful from the start to the end.
22 April 2026
Reply from Luv Cars
Hi Viliame, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
I really appreciate Luv car finance…
I really appreciate Luv car finance job.They make my dream real and get me car which i really want so many years .Thank you everyone who been involved to help me get my car.I recomend luv car for everyone they will make your dream in reality !🤩⭐️⭐️⭐️⭐️⭐️
21 April 2026
Reply from Luv Cars
Hi Martins, thank you very much for your detailed positive feedback. We are so proud that we could provide such a good experience for you and we are happy to know that you got a car that you always wanted! We hope you enjoy your new vehicle.
An absolute joy to deal with
An absolute joy to deal with, everyone that I spoke to was incredibly helpful and the entire process was smooth, easy and hassle free. I would highly recommend these guys!
18 April 2026
Reply from Luv Cars
Hi Ben, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
It was a great experience,great staff
22 April 2026
Reply from Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you think of us again if you or anyone you know needs a new car in future.
I can tell you how marvellous this…
I can tell you how marvellous this company have been. It can be very daunting getting a car on finance but luv cars have been amazing and we're with us all through the process. Thank you everyone at luv cars
22 April 2026
Unprompted review
Reply from Luv Cars
Hi Yve, thank you very much for your feedback. We are happy to hear that you felt we were with you throughout the whole process, this is the type of interactions we strive for with our customers. We hope you think of us again if you or anyone you know needs a new car in future.
The company has done everything in my…
The company has done everything in my behalf and that’s why the application was quite easy and quick
17 April 2026
Reply from Luv Cars
Hi Peter, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Professional and friendly service.
17 April 2026
Reply from Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
They were very helpful and sorted it in…
They were very helpful and sorted it in a short of time. I recommend it to everyone
20 April 2026
Reply from Luv Cars
Hi Esmaralda, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Giving only 1 star as get a car
Giving only 1 star as get a car. But service what was provided stressfull unprofessional. We find a car from one of dealer V12 sign an agreement which was very fast and I was thinking thats quick and easy. How I was wrong. Next day started a lot of calls which confirming all my ID and so on. As working person cant answer all the time askimg call back at exact time never call back on time. As understand they only starting working around 1-2 pm at list. Paid deposit for dealer to reserve the car and after 3 hours Brokers called me and told dealer not giving this car to me as they not working with this brokers. I need to start again to look another car. contact dealer by myself again agreement again milions of calls nearly at 4-5 pm . Try to sorting all collection question. It was again issues from missing paperwork from dealer asking dealer to sort.Brokers again not doing there job. Day before looks like sorted but hey nooo lender thinking collection another day. Need to call lender sorting collection day but I am already on a way to collect car. Was driving woth no idea if I will get this car. Sorted finaly collected car. 50% of brokers job was done by my wife. And £700 fee looks like unfair to pay. If you want to have all week at list stress go to this brokers.
14 April 2026
Reply from Luv Cars
Hi Andrej, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
No hassle and keep me posted on every…
No hassle and keep me posted on every step. Never bought a car hassle free.
17 April 2026
Reply from Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience and are happy to know that we kept you informed. Enjoy your new vehicle.
The professionalism of the staff. Clear communication. Made everything so clear and simple.
The professionalism of the staff.
14 April 2026
Reply from Luv Cars
Hi Levi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Reply from Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. Enjoy your new vehicle.
The company has been respectful and…
The company has been respectful and very pleasant to deal with. Not pushy like some others.
13 April 2026
Reply from Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Reply from Luv Cars
Hi Karen, thank you for taking the time to leave us a review. We are happy to hear that you got everything sorted with no fuss. Enjoy your new vehicle.
Reply from Luv Cars
Hi Richard, thank you for taking the time to leave us a positive review. We are proud to hear that you had a positive experience with us. We greatly appreciate your recommendation to others.
I had a good experience with Luv Car…
I had a good experience with Luv Car Loans. The application process was simple and quick, and the staff were helpful and professional. They explained everything clearly and helped me find a car finance option that worked for my budget. I appreciate the support and would recommend them to anyone looking for car finance.
10 April 2026
Reply from Luv Cars
Hi Praise, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service and that you found our application process simple and quick. Enjoy your new vehicle.
Reply from Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
I recently used Luv Car Finance to help…
I recently used Luv Car Finance to help me secure car finance and I am very happy with the service. The team were friendly, professional, and patient, explaining everything clearly from start to finish. I never felt pressured at any point.
The whole process was smooth and quick, and I was kept updated throughout, which made everything much less stressful. They were always available to answer my questions and made sure I understood each step.
I would definitely recommend Luv Car Finance to anyone looking for car finance, especially if you’ve had difficulties elsewhere.
29 December 2025
Unprompted review
Reply from Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service and that you found the whole process smooth. We greatly appreciate your recommendation to others. Thank you again.
Reply from Luv Cars
Hi Ric, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
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