Luviacure London Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional care and attention received from the company, from initial inquiries through to post-operative support, with many highlighting the staff's helpfulness and professionalism. The service is frequently described as excellent, with many appreciating the personalized approach and the feeling of being safe, informed, and empowered throughout their journey. Reviewers are particularly impressed with the responsiveness to queries and the smooth, stress-free experience provided by the team. However, some customers reported issues with communication, such as being left alone without a translator in a Turkish hospital and having difficulties discussing their expectations with surgeons who did not speak English. There were also concerns about the quality of certain procedures, like hair transplants resulting in damaged hair, and dissatisfaction with the hospital environment, which some found dated.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and genuine... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professional, attentive, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the supportive and communicative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a Mummy Makeover with Luviacure. The care and attention I received from the company has been amazing from starting my initial enquiries until today hearing from my coordinator, Ulas asking... See more

Company replied

Rated 5 out of 5 stars

I can not recommend Luviacure enough! My whole experience from making first contact with John to enquire about the process to having the surgery and now resting at home has been amazing. I need to per... See more

Company replied

Rated 5 out of 5 stars

Luviacure have been amazing from beginning to end, they respond immediately to any queries you may have. Ulas was amazingly supportive and so helpful, he went out of his was to make sure I was safe a... See more

Company replied

Rated 5 out of 5 stars

I recently had my nose revision surgery and I want to give special thanks to Ulas, the assistant, who was incredibly supportive throughout the entire process. From answering my questions patiently to... See more


Company details

  1. Clinic

Written by the company

Luviacure is a trademarked, UK based medical tourism company that is also registered and trademarked in Turkey. We facilitate medical procedures in Turkey for hair transplants, plastic surgery, aesthetic dentistry, eye surgery and non-surgical procedures. We have been awarded the International Health Tourism Certificate from the Turkish Ministery of Health. This endorses our official status as a reliable and a professional company providing these medical procedures. We provide transfers, accommodation at five-star chain hotels and English speaking assistance along with your medical procedure and UK based aftercare at affordable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

Great experience

Great experience! I got a rhinoplasty in Turkey. From when you’re first greeted at the airport, the process is easy and professional. Zeynep, from Luviacure, communicated with me throughout the whole time I was there. She was on hand to offer any advice and answer any questions and explained each part of the process to me. She made me feel safe and carefree on and after my operation. She translated to the surgeon what I specifically wanted and the surgeon got it spot on! I wasn’t in pain after the surgery but they provided me with medications and directed me on how to use them to aid my recovery. I’m so happy with my results. I would definitely recommend Luviacure!

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Luviacure we’re great from the very…

Luviacure we’re great from the very start, answering any questions and made me feel at ease travelling on my own to Istanbul from the UK for my rhinoplasty procedure. From arriving in Turkey they had everything taken care of for me so that my journey ran smoothly, I would like to say a special thanks to Zeynep, she looked after me throughout the whole thing, always checking up on me even when she wasn’t with me. I would definitely recommend Luviacure to all my family and friends and I will be returning to them if I want any more procedures done in the future.

4 June 2023
Unprompted review
Rated 5 out of 5 stars

Surgeon is a MAGICIAN!!

I am truly amazed with my nose job and facelift , both done at the same time by consultant Tahsin Gorgola, he is a magician. I will not lie, the pain and recovery took several weeks to conquer but I couldn’t be happier now !! His expertise and vision and surgery skills are phenomenal. I would recommend to anyone .. FIVE STAR ⭐️ LUVIACARE!

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Very well coordinated

From the initial query and phonecall right up until the post surgery check up everything was co ordinated very well. I was kept up to date with the appt times, the taxi time. I had to manage my own flights and had a one way out there to Istanbul and a one way back once the surgery was done. I'd recommend you travelling with someone as you do need a bit of help just after the operation for a couple of days. I returned with my plaster still on my nose which I have been advised to remove on thr 2nd week. I was a bit uncomfortable wearing a mask on the flight back but that is an individual choice. I would keep a 2 week spare window for the procedure and recovery.

26 May 2023
Unprompted review
Rated 4 out of 5 stars

Luviacure assurance

Luviacure offer a well co-ordinated and reassuring experience from start to finish. I was not sure what to expect but found my worst fears were put to rest by the helpful and supportive translator that was by my side up until the surgery. Post surgery she was also able to answer all of my questions too. I cannot recommend more.

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful

Hi,
I had a Rhinoplasty on the 4th of May, what an amazing job, the Surgeon has done.

I would highly recommend 👌

4 May 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommended Luviacure

I would highly recommended Luviacure! They offer fantastic service which brings peace of mind. They offer you private transfers to your appointments and provide translators. I went back to Istanbul after my surgery for a check up 6 months later and Luviacure facilitated the appointment with the doctor.

22 July 2022
Unprompted review
Luviacure London logo

Reply from Luviacure London

Hi, thank you for the kind review, we try to do our best at all times, thank you so much again!

Rated 5 out of 5 stars

Trip to turkey

Great experience, although very nervous I was well looked after and reassured. Hotel was decent and the doctors were amazing long with the person that supported me over in turkey
I highly recommend this company.

25 April 2023
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you so much for the kind review, we are so appreciated, hopefully we will welcome you in the future for other procedures too. :)

Rated 5 out of 5 stars

I had a hair transplant procedure

I had a hair transplant procedure. I can not recommend more, these guys know what they are doing. The communication between me and the team was outstanding.
I traveled from London. I was picked from the airport and taken to a 4 star hotel, breakfast was included. On the day of the procedure, I was taken by taxi from the hotel. First I was introduced to the team and the doctor who were very friendly and made me very comfortable. The building was very clean and equipped with modern equipments. I had the consultation with the doctor who further explained the process and drove a line to which they would work and see I was happy with it. Once all agreed, they took me the surgery room.
The surgery team was very friendly, kind and knew exactly what they were doing. Once the procedure fished, they explained how to look after my new hair.
The service and hospitality was outstanding. The service they provide for the money is unbelievably cheap. I can not recommend these guys more.

29 April 2023
Unprompted review
Rated 5 out of 5 stars

breast augmentation and tummy tuck

Had breast augmentation and tummy tuck, very happy with my results!
The team at luviacure are brilliant, very eager to help so make sure you’re not afraid to text out call at anytime as that is what theyre there for. Still texting them now 3 weeks post op about things I forgot to ask or might have forgotten. So aftercare is wonderful. Lovely clean hotel with amazing helpful staff, so friendly. And very clean spacious hospital room.

5 April 2023
Unprompted review
Rated 5 out of 5 stars

suffering with breathing…

I have been suffering with breathing problems all my life and have been looking for a septorhinoplasty surgery for a long time to help with the slight bend to my nose as well as my breathing issues. I had looked into this extensively for the best company on this treatment. I found the service from the day I paid my deposit to the day I had my surgery to the day I left Istanbul was top quality. I am really happy with the surgery done as it has been better than expectation.

9 April 2023
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you so much for your kind review Asif, we are trying our best to meet the needs of our lovely patients like yourself!

Rated 5 out of 5 stars

Luviacure

I went to Istanbul to have dental work done and used the luviacure agency. They provided a great service and very kind people. The dentist who worked on my teeth was highly professional and did an amazing job. Woild highly recommend

4 April 2023
Unprompted review
Luviacure London logo

Reply from Luviacure London

Hi David, thank you for your kind review, you are always welcome!

Rated 5 out of 5 stars

I am from Austria and I’ve had an…

I am from Austria and I’ve had an excellent experience with Luviacure in Istanbul. I had a rhinoplasty surgery from Dr. Tahsin Gorgulu and I am extremely satisfied with the results. The recovery is painless. The aftercare in the hospital was amazing and both hotel and the personal assistant Zeynep was fantastic and she was very helpful throughout my stay in Istanbul. The price was also excellent. Thank you very much Luviacure.

27 February 2023
Unprompted review
Rated 5 out of 5 stars

Luviacure London provided an excellent…

Luviacure London provided an excellent Rhinoplasty service for me. They provided me with a surgery very last minute, and handled all the logistics for me.

The personal assistant, Zeynep, was fantastic and provided loads of support throughout the process answering all my questions. I can't recommend them enough.

17 February 2023
Unprompted review
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Reply from Luviacure London

Thank you for your kind review Jahan, you are always welcome! :)

Rated 5 out of 5 stars

Hair transplant trip to Istanbul

I recently surprised my dad with a trip to Istanbul for a hair transplant, and I must say that the experience was made even better by the exceptional service provided by the Luviacure Team.

From the moment we arrived at the airport, we were warmly welcomed by a private chauffeur who picked us up and drove us to the clinic, 5-star hotel, and back to the airport. The hotel we stayed in was absolutely beautiful, complete with a gym, sauna, and pool, and the breakfast provided each morning was of the highest quality.

Our guide for the trip, Zeynep, was incredible. She made sure we felt comfortable and well taken care of at all times, and her company was much appreciated. We were really impressed by the attention to detail and level of care that Luviacure provided throughout the entire process.

The hair transplant procedure itself was smooth and efficient, and my dad was really happy with the results. The Luviacure team made sure we were informed about every step of the process, and we never felt out of the loop.

Overall, I highly recommend Luviacure for anyone considering a hair transplant in Istanbul. The team is incredibly professional, welcoming, and helpful, and they made our trip truly memorable. Thank you so much for the wonderful experience!

16 February 2023
Unprompted review
Luviacure London logo

Reply from Luviacure London

We are over the moon by your kind review Junaid, you and your father are always welcome! :)

Rated 5 out of 5 stars

Great level of service for hair transplant

Great level of service for hair transplant. I didn't want to fly to turkey as I'm not a fan of flying. Luviacure sorted my hair transplant in London where I met Dr.Onay and his team. So helpful, welcoming and guided me through the process step by step.

Thanks so much!

27 January 2023
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you for your kind review Daniel that we do our best to provide satisfaction at every aspect!

Rated 5 out of 5 stars

Had rhinoplasty operation done with…

Had rhinoplasty operation done with luviacure. Well organised and would recommend. Zeynep was really helpful and felt like I was in good hands with her dealing with interpretation etc and she's a huge asset to luviacure. Thankyou zeynep =)

16 January 2023
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you for your lovely review Andrew, that every member of Luviacure team are friendly and our priority is your satisfaction overall!

Rated 5 out of 5 stars

Excellent Rhinoplasty Experience

I came to Turkey from the UK and received a rhinoplasty with Dr. Tahsin Gorgulu on the 4th of October last year and I could not be more impressed.
My nose transformation has been amazing, it looks so natural and I was given exactly what I asked for. I was able to breathe fully as soon as my cast was removed a week post surgery, and have made a pretty much full recovery 3 months later. The initial recovery period was completely painless due to the excellent care I received in the hospital, which I would consider to be of better quality than the care I have received in UK hospitals. When my internal splints were removed, he did so with care and precision that made the experience as easy as possible.
I have had 0 issues since the operation and have very little scarring. If you are considering a rhinoplasty in Turkey, I 101% recommend this doctor, he is absolutely fantastic.

3 October 2022
Unprompted review
Luviacure London logo

Reply from Luviacure London

We are over the moon by your review Anna, our priority is to provide an effortless, stress-free journey with the best possible results for our dear patients! We are delighted by your kind review!

Rated 5 out of 5 stars

Multiple surgeries

I had top eyelid surgery, a breast lift and implants and 360 lipo. Not only was the price incredible but the service was too. I cannot thank the surgeon enough. The hospital staff were also amazing. Special thanks to the driver and Zeynep who were there 24/7. Hotel and staff lovely too. It was reassuring to have Luviacure in London to start everything off. Would definitely recommend. Thanks all. The only daunting thing was going alone especially having a long op.

19 October 2022
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you for the kind review! We are glad to hear that you are satisfied with your experience overall!

Rated 5 out of 5 stars

Made me feel really relaxed and kept me…

Made me feel really relaxed and kept me updated through the experience…really happy, thank you

26 December 2022
Unprompted review
Luviacure London logo

Reply from Luviacure London

Thank you for your review Matthew, we are glad that you are satisfied with the service provided!

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