I've tried to reach out to them several times for a refund and they don't respond. Also, the merchandice is shipped from China. The sizes are for Asian people. I'm a legitimate XL. Ordered an XXL and... See more
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See what reviewers are saying
The acrylic- covered sunflower I ordered for an ornament gift was smaller than I had imagined, and the chain that came with it (which could easily be replaced ) made me think it was more like a keycha... See more
The porch mat was given as a gift; an appreciation gift for being there for our family during three very difficult stressful situations within 22 days. While the receivers are also family, they step i... See more
The product finally arrived, over a month after ordering it. I never received a shipping notification. When I emailed the company about the status of my order well after the production guidelines on t... See more
Company details
Written by the company
LuvinGrace was founded in 2019 . We are a group full of young, dedicated and creative minds that always try our very best to offer customers the most excellent and unique shopping experience. Our online store offers the most comfortable way to create your own design in your favorite products (t-shirts, tumblers, flags, posters, canvases, ornament..) We keep everything simple, so customers can just choose many amazing designs reflecting your own hobbies without any problems. Moreover, you can make your items one-of-a-kind with the personalization service we provide. Your name, your loved ones’ names, your customized messages…. What you want to put on the products, we can do it for you.
Contact info
304 N Elm Street, Sweet Springs, Missouri, 65351 , United States
- support@luvingrace.com
- luvingrace.com
3.0
Average
268 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
There is no clear tracking information…
There is no clear tracking information on my package.
5 April 2022
I can't review what I haven't received…
I can't review what I haven't received or am able to track via DHL tracking number provided.
5 April 2022
Reply from Luvingrace
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. Unfortunately, things can sometimes happen that are out of our control. After checking your order, it was delivered on Apr 13. We've already sent you an email so please check it
Thanks
They came out great I love them thanks so much I would recommend you to all my friends and family
5 April 2022
Great service and easy to order
5 April 2022
Beautiful Mats
The mats I purchased were very well crafted and designed. It looks like they will last for many years without issues. I have gotten many compliments on them already.
5 April 2022
I love this so much
I love this so much. Very inspiring. I hung it on my rearview mirror in my car. Very beautiful.
5 April 2022
Beautiful present for my son and his…
Beautiful present for my son and his girlfriend. Thank you
5 April 2022
Reply from Luvingrace
Thank you for taking the time to give us a review. We sincerely apologize for the issues you experienced, and we hope to make this right. Please reach out at support@luvingrace.com so we can rectify this issue.
I did not receive my package
I did not receive my package, it was shipped to Los Angels, CA.
5 April 2022
Reply from Luvingrace
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. Unfortunately, things can sometimes happen that are out of our control. After checking your order, it was delivered on Apr 4th. We've already sent you an email so please check it
The service was very poor as I…
The service was very poor as I initially had been given a wrong tracking number and it caused me to panic thinking the company was a scam, but once this was corrected it went from smooth.
The product received was very impressive had ordered this one as a wedding gift, I now plan to order one for myself. Thank you.
5 April 2022
I placed my order about three weeks
I placed my order about three weeks. No customer service, no tracking number, nothing and I still haven't receive my package
5 April 2022
Reply from Luvingrace
Hello, your order is delivered this morning. Please recheck your mailbox. Thanks!
Love my dolphin windshield hanger with…
Love my dolphin windshield hanger with mine and my husband name. Will recommend to family and friends.
5 April 2022
Doplhins
I love the dolphins I got they are hanging in my jeep and can't wait to get the cowboy boots. They do excellent work I know I will be purchasing from them again!
5 April 2022
The customer service was great
The customer service was great. The product, not so much. It is overprice.
5 April 2022
They are perfect!
5 April 2022
I really like my products from…
I really like my products from luvingrace. They are made well ❤️
5 April 2022
I haven't received my package yet
5 April 2022
Reply from Luvingrace
We’re so sorry to hear about the long wait time that you experienced. Our goal is to provide fast and efficient service, but sometimes it takes longer than expected. Unfortunately, things can sometimes happen that are out of our control. After checking your order, it was delivered on Apr 9th. We've already sent you an email so please check it
Reply from Luvingrace
Thank you very much for being our valued customer. We are grateful for the pleasure of serving you and hope we met your expectations. We look forward to doing business with you again.
Item never arrived.
5 April 2022
Reply from Luvingrace
Hello, your order is delivered today! Please check your mailbox. Thanks!
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