Luvme Hair Reviews 

6,212
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the soft texture, natural hairline, and overall high quality of the wigs, noting they are comfortable, easy to wear right out of the box, and match online descriptions perfectly. People also love the thoughtful packaging, speedy shipping, and helpful service team that makes online shopping smooth and reliable. Though some customers reported an unpleasant odor or tangling hair fibers, a few others experienced challenges with customer service responses or incorrect item fulfillment. Consumers also mentioned that the wig cap sizing can sometimes feel too large or stiff for smaller heads.

What people talk about most

Product

Customers had positive experiences with product, noting that the hair is consistently high quality, soft, and... See more

Quality

People report positive experiences with quality, highlighting that the wigs are soft, natural-looking, and... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are exceptionally... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting that orders arrive quickly within two... See more

Order

Reviewers express high satisfaction regarding their overall ordering experience and product quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have yet to be disappointed in the quality of LUVME wigs. There was a time when I swore such with a different company I used before, BUT none compare. The constant innovations are remarkable. When a... See more

Company replied

Rated 5 out of 5 stars

Luvme lace-front wigs exceeds expectations. The hairline is natural, the hair fibers are soft and has that human authentic look. It is beautiful right out of the box; ready to wear. After wearing it... See more

Company replied

Rated 5 out of 5 stars

I’ve been a faithful LuvMe shopper for about 3 years now. It’s not only the quality wigs that keeps me coming back. It’s the customer service! Always quick prompt response . Issues are handled fairly... See more

Company replied

Rated 5 out of 5 stars

Brand Ambassador ready. Would love to be a brand ambassador or content creator. Wore 2 units in my film Destiny that's now on Tubi. This movie became a Tubi favorite. Rating: All of the above I rec... See more

Company replied


Company details

  1. Hair product shop
  2. Clothing Shop

Written by the company

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(6,212)

543 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love their product!

Love their product, it’s manageable and beautiful, perfect to wear in any season! The quality is top notch!

30 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Luvme Queen,

Thank you so much for your wonderful feedback.

We're delighted to hear that you're loving your LUVME HAIR products. It's great to know that you find them beautiful, easy to manage, and perfect to wear in any season. We're especially happy that the quality has met your expectations.

Thank you for your continued support. We truly appreciate you choosing LUVME HAIR and look forward to bringing you more products you'll love.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

10/10 highly recommend

10/10 highly recommend

1 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Alexis,

Thank you so much for your support—glad to hear you’re loving it!

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

I love the wig I just purchased

I love the wig I just purchased. The hair is so beautiful, soft and human. The length is true to size and the curls are lovely. It’s a little too big for small heads like mine. I would actually order more wigs if they had small sizes. Bummer!

4 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Andrea,

Glad to hear you’re loving the wig and that you’re happy with the softness, length, and curls. We also appreciate your feedback regarding the cap size for smaller heads, and we’ve shared this with our team for future consideration.

Best regards,
Customer Care Team
LUVME HAIR

Rated 1 out of 5 stars

Horrible service and hair

Horrible service. Horrible hair. It turns into a birds nest after the first day. Listen to the bad reviews! They offer discounts and gift cards for good ones.

24 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Jamie,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience did not meet your expectations. We take product quality and customer experience very seriously.

We’ve also sent you an email so we can better understand your order details and look into this further—please check it when you have a chance.

Best regards,
Customer Care Team
LUVME HAIR

Rated 1 out of 5 stars

Buyer beware if you ever need customer…

Buyer beware if you ever need customer service.

I have purchased multiple 20-inch wigs from LUVME this year. My most recent 20-inch wig was materially different from my previous purchases.

I contacted customer service the same day it arrived. Instead of resolving the issue, they requested a new piece of evidence in nearly every email. I complied every time by providing comparison photos, ruler measurements, screenshots of my previous purchases, and even cutting a sample of hair because they instructed me to do so.

After days of back-and-forth, my issue still wasn’t resolved, and I was eventually sent an automated delay email on the same thread we’d need communication on, clearly in order to close the issue. I ultimately had to open a PayPal dispute.

1 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi HA,

Thank you for taking the time to share your experience.

We are truly sorry to hear that your overall experience with us fell short this time. We always aim to provide both high-quality products and customer service.

Regarding concerns about length or product differences, we take these matters very seriously. In such cases, we may request supporting details such as measurement photos to help us carefully review and verify the situation with our production team. This is not about questioning our customers, but to ensure we can accurately investigate and improve quality control.

We’ve also tried to locate your order based on the available information, but were unable to match it in our system. To assist you further, we’ve sent you an email requesting additional details—once we receive them, we’ll be able to review the full communication history and look into the best possible resolution for you.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

The quality of the wig it fells real…

The quality of the wig it feels real and I love that. When I go too a beauty supply store and get a human hair wig it doesn’t fell like Luvme wig. Oh by the way I am 70 years old.

Thank you Luvme keep up the good work.

2 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Luvme Queen,

Thank you so much for your wonderful feedback.

We're delighted to hear that you love the quality and natural feel of your LUVME HAIR wig. Knowing that it stands out compared to other human hair wigs you've tried means so much to us.

Thank you for your kind words and continued support. We're honored to be part of your hair journey and will continue working hard to provide products you'll love.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Great handling over a stolen package!

Luvme made me a loyal customer from the way they handled my situation! I came home to no package, which has never happened before. Though there was picture evidence of the package being delivered, I believe it was stolen from our delivery driver, as I immediately came to check where it was. The customer service team sent me a new wig! It was absolutely worth the wait, the wig was GORGEOUS. Thank you so much again!

20 April 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Luvme Queen,

Thank you so much for sharing your experience with us.

We're sorry you had to go through the frustration of a missing package, but we're delighted that our customer service team was able to help resolve the situation for you. It's wonderful to hear that your replacement wig arrived safely and that you loved it.

Your kind words and trust mean so much to us. Thank you for giving us the opportunity to make things right, and we're honored to have earned your loyalty.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Draw string …

I recently purchased the wig that has the drawstring and it was amazing . I never want another wig without it . It makes a big difference.

1 July 2026
Unprompted review
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Reply from Luvme Hair

Hi Luvme Queen,

Thank you so much for sharing your feedback.

We're thrilled to hear that you're loving the drawstring design! It's wonderful to know that it has made such a big difference in the fit and comfort of your wig, and that it's become a feature you don't want to be without.

Thank you for choosing LUVME HAIR. We truly appreciate your support and hope you continue enjoying your new wig.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Bommie was very helpful

Bommie was very helpful

2 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Luvme Queen,

Thank you for taking the time to share your feedback.

We're delighted to hear that Bommie was able to assist you and provide a helpful experience. We'll be sure to share your kind words with our team—they'll mean a lot.

Thank you for choosing LUVME HAIR. We truly appreciate your support.

Best regards,
Customer Care Team
LUVME HAIR

Rated 1 out of 5 stars

Luv me hair own scalp boho glueless wig…

Luv me hair own scalp boho glueless wig was not what I thought it was very disappointed in the way it looked vs the way it was shown not what I expected after reading such wonderful reviews

3 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Tara,

Thank you for taking the time to share your feedback.

We are genuinely sorry to hear that your recent experiences have not met your expectations. At Luvme, we strive to provide high-quality products and exceptional service, so it's concerning to hear about the issues you've encountered.

To help us better assist you and resolve this situation, we'd love to know more details about the issue, and we have asked our VIP service team to contact you. Would you please check it? We are committed to addressing your concerns and would be grateful for the chance to make things right.

Thank you again for your feedback, and we hope to have the opportunity to serve you better.

Kind regards,
Customer Care Team
LUVME HAIR

Rated 1 out of 5 stars

​I am writing to formally express my disappointment


​I am writing to formally express my disappointment regarding my recent purchase of two bundles of your Burmese Curly extensions
​Upon receiving the package, I was incredibly disappointed by the actual amount of hair included in each bundle. The bundle size is significantly smaller than expected for the price point.
​Furthermore, your website does not indicate how many bundles are required for a full-head installation. This crucial information was completely missing from the product description, which I found to be highly misleading. Because of the lack of transparency and the sparse amount of hair provided, I am unable to complete my planned style with what I purchased.
​As a result of this experience, I will not be purchasing from your company again.

1 July 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Melissa,

Thank you for taking the time to share your feedback regarding your recent purchase.

We understand your concerns regarding the bundle fullness. As listed on our product page, each Burmese Curly bundle is 100g, and every bundle is quality-checked before shipment to ensure it meets the stated specifications.

Regarding the number of bundles needed for a full-head installation, since the preferences may different from person to person, we don't provide a standard recommendation for volume on the product page. We generally recommend confirming the required number of bundles with your hairstylist, as they can provide guidance based on your preferred style and density.

We truly appreciate you sharing this feedback, as it helps us better understand what information customers would find valuable when making a purchase decision.

Warm regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

I’m kept aware of latest styles i Luvme…

I’m kept aware of latest styles i Luvme wigs. I’m am a senior & interested in caramel & golden hair wigs. Would like more short styles golden colors. I’ve very satisfied with the many wigs I’ve purchased so far and anticipate purchasing more.

23 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Deaon,

Thank you so much for your thoughtful feedback and continued support.

We're delighted to hear that you've been enjoying your LUVME HAIR wigs and that you're satisfied with the many styles you've purchased. We also appreciate your suggestion for more short styles in caramel and golden shades. Customer feedback like yours is invaluable, and we'll be happy to share your preferences with our product team for future consideration.

Thank you for being a valued member of the LUVME HAIR family. We look forward to bringing you even more styles you'll love.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

I continue to be impressed with the…

I continue to be impressed with the level of service and the quality of hair i have been receiving!

19 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Luvme Queen,

Thank you so much for your continued support and kind words.

We're delighted to hear that you continue to be impressed with both the quality of our hair and the level of service you receive. Your trust and satisfaction mean a great deal to us and motivate us to keep delivering the best possible experience.

We truly appreciate you choosing LUVME HAIR and look forward to serving you again.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

I love my new unit the 16 inches 180…

I love my new unit the 16 inches 180 density top quality hair. This is not my first purchase but I knew that it I would get the best. Luvme hair is the only company I will buy my hair from. Thank you so much.

26 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi fredreena,

Really glad to hear you’re loving your new unit and that the quality continues to meet your expectations across your purchases. It means a lot to know you keep choosing Luvme Hair.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

The products they offer is quality

The products they offer is quality, the customer service is phenomenal and of course, the shipping is fast. They have an array of beautiful wigs and hair products, its my go to place for all my hair needs.

26 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Olamide,

Glad to hear you’re enjoying both the quality and service, and that Luvme has become your go-to for your hair needs.

Hope to keep supporting you on your hair journey.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

I have had a great experience with all…

I have had a great experience with all of the wigs I've purchased from LUVME Wigs. They are very easy to style and don't get nappy like the ones in your neighborhood wig store. Very manageable and easy to style.

25 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Luvme Queen,

Thank you so much for sharing your experience.

We're thrilled to hear that you've had such a great experience with all of your LUVME HAIR wigs. It's wonderful to know that you find them easy to style, manageable, and able to maintain their quality over time.

Your kind words and continued support mean a great deal to us. We look forward to providing you with more styles you'll love in the future.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

The quality of hair is fantastic as is…

The quality of hair is fantastic as is the style though I would prefer that the dark hair be brown instead of black. Nevertheless, I would recommend this particular wig to anyone who has a preference for salt and pepper hair.

25 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Luvme Queen,

Thank you for taking the time to share your feedback.

We're delighted to hear that you're pleased with the quality and style of your wig. We also appreciate your suggestion. Feedback like yours is incredibly valuable, and we'll be sure to share it with our product team for future consideration.

Thank you for your recommendation and for choosing LUVME HAIR. We truly appreciate your support.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Luvme hair has excellent customer…

Luvme hair has excellent customer service with agents who are so helpful! Shipping is fast and reliable. The quality of the wigs are excellent! Luvme is the go to!

25 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Luvme Queen,

Thank you so much for your wonderful feedback.

We're delighted to hear that you've had such a positive experience with our customer service, fast and reliable shipping, and the quality of our wigs. Knowing that LUVME HAIR has become your go-to choice truly means a lot to us.

We sincerely appreciate your support and look forward to continuing to provide you with products and service you can count on.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

This was my first time ordering from…

This was my first time ordering from this website. I initially ordered one pack of 16in kinky clip ins. They surpassed my expectations that I immediately ordered the 14in. Hair blends excellent with my hair. I even washed and dyed it with no issues. I will continue to purchase from this website. I used to go in person to local virgin hair outlets as I was always skeptical of purchasing online but the hair was never that great in person. I took a chance in Luvme Hair and was completely satisfied.

16 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Eve,

Really glad to hear your first experience ordering with us exceeded expectations and that the clip-ins blended so well with your natural hair. It’s great to know they also held up nicely through washing and dyeing.

We’re happy you gave us a try online and found something you’re satisfied with.

Best regards,
Customer Care Team
LUVME HAIR

Rated 5 out of 5 stars

Ohh I love the quality of the hair

Ohh I love the quality of the hair. I mean it’s top Teeeee🔥🔥🔥🔥

20 June 2026
Unprompted review
Luvme Hair logo

Reply from Luvme Hair

Hi Tina,

Glad you’re loving the quality—that’s great to hear!

Best regards,
Customer Care Team
LUVME HAIR

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