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Rated 1 out of 5 stars

Scam! Tried to cancel an order made by mistake minutes after placing. They reply to emails eventually but confusion in answers and stall to get within the 30 day return clause. Substandard goods ar... See more

Rated 3 out of 5 stars

Took a while for delivery, nearly 2 weeks and had to send an email to chase shipping but product was shipped following day. Good product for me and will save having to keep removing passport from its... See more

Rated 4 out of 5 stars

The great selection of many different items,easy ordering process.Good tracking facilities&factory it arrived earlier than stated delivery date. Had to send Email to let know received as did get a fe... See more

Rated 4 out of 5 stars

Product was very satisfactory when it arrived. My only issue was that I ordered 2 of the product in error, sent email almost immediately asking for change of amount ordered and neither got an acknowle... See more

3.5

Average

TrustScore 3.5 out of 5

947 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Items received are as expected

Items received are as expected. Not impressed with Customer Care as I
emailed twice enquiring about the delivery as the Shop app suggested it had been delivered before it arrived. I did not reveal reply to either email

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Nifty wee product that looks great

Love the whole concept of these and can’t wait to give to daughter and stepdaughter at Xmas. It was so easy to order and pay and they came well packed and in good time. They look great and well made, really pleased!

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Don't trust this company

Don't trust this company. Luvtoo failed to respond to all my emails concerning the items I needed to return. Their policy said no returns unless authorised by them. Impossible if they don't respond to my numerous emails. Customer service is non existent. The 30 day deadline has now passed so I am stuck with the items.

21 October 2024
Unprompted review
Rated 3 out of 5 stars

Very confused with the communication

Very confused with the communication. Gave tracking number that when you clicked on it Hermes popped up and said do not identify try again. The package was delivered by the postie 🤷‍♀️The communication with the company is none existent. The key rings are ok but the finish is a bit sloppy and I’m not convinced the material is leather at just over £17 for 3 they are not cheap for what they are

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely lovely

Absolutely lovely! I’ve filled them with the grandkids favourite treats for Xmas! They are well made, very cute, and look adorable.

21 November 2024
Unprompted review
Rated 4 out of 5 stars

Delivery was a bit too long

Delivery was a bit too long, product is lovely and a lovely idea but slightly overpriced. £5.00 would be a fair price and value for money plus packaging.

2 November 2024
Unprompted review
Rated 4 out of 5 stars

Useful daily companion

The product is excellent quality and copes with a lot of the daily necessities including smartphone, money, cards, etc. It seemed to take a long time to get out of the USA, three days in customs seems excessive, but well packaged and got here eventually, so all good.

15 November 2024
Unprompted review

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