Order received pretty quickly. It's really easy to use and only takes a few minutes each day. I've only been using it about 3 weeks so I think I'm seeing a difference, but not totally sure - hence on... See more
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Smoother appearance and improved blemishes
It’s early days of using it but my face feels smoother and my spots have improved. I’m not expecting lines to have diminished as only used it for three weeks. The tool is easy to use and it feels nice with the heat and vibration. Relaxing.
Only been using this for a couple of…
Only been using this for a couple of weeks. Not sure if it work to remove deep lines but I have had a few complients on how well I look. I will continue to use for 5 mins twice a day. I find the timer very useful. But, there could be more information about the coloured lights and their uses.
Had an issue with first machine they…
Had an issue with first machine they were excellent at getting back to me and replacing it. Great company. Loving the Lux can really see the difference nice and easy to use.
Very Poor Product
Similar to other complaints, whilst my device charges ok, the vibration barely works, the 7-LED modes, well, that depends on what 'mood' the device is in,, some days it can be just 4, other days it can be 6 or 7. The lack of sensitivity for the vibration is the most frustrating part, and when it does eventually vibrate, it's usually just for a nanosecond, then that's it - no more! A waste of money, and as other reviewers have said, those providing their video reviews are simply influencers/content creators who were sent the device for free.
DO NOT RECOMMEND
Don’t buy this product as it is impossible to get refund when fails
Had one enjoyable week using the appliance, then the vibration failed.
Have requested address to return the appliance but, same email states I have to send a video. I tried but file (5 seconds) too big to send in email. I am unable to reduce video file size so explained and requested a Wattsapp address. Same letter emailed sent to me 3 times now, ignoring my inability to send video.
Basically they are stalling for time, so I won’t be able to get a refund. Initially wanted a replacement, but just want money back now. Don’t buy lux cove!
Faulty unit
Item took a long time to arrive. Only worked a couple of times before shutting down. Reached out to them for help but as yet, no response
Excellent customer service and fast…
Excellent customer service and fast delivery
I love the product and have noticed a difference in the four weeks I have been using it
Will definitely buy more products in the future
A great addition to my daily skin care…
A great addition to my daily skin care routine.
Arrived quickly and exactly as…
Arrived quickly and exactly as promised.
I enjoy using it daily hoping for positive results .
Disappointing
Disappointing. Didn’t really make any difference. Maybe I was doing something wrong which is not surprising as the instructions were very skimpy.
Easy to use
Easy to use, so far so good!! I have only been using it for two weeks, so it’s too early to see results. Fingers crossed, they will be positive.
Delivery was fast
Delivery was fast. Lovely product to use. Needs recharging often.
Received my device just over a week…
Received my device just over a week ago. Takes a few goes to get it to glide over your face smoothly. My issue is it does NOT hold the charge. Today I got 5 mins after a full charge. Lux Cove do NOT take on board my issue and focus on it takes a few weeks to see a difference. Product is not as they advertise, mine doesn't last the 1hr it should between changes. DO NOT BUY ONE.
So compact and does the job
So compact and does the job. So easy to use and hot and vibrates. All you need really.
Quick delivery with up dates to when…
Quick delivery with up dates to when and where . Good tips on emails sent after .
I have cheekbones again!
Easy to order. I've been using my lux cove facial sculpture for a few weeks now. To be honest I was sceptical but my cheek bones to seem to be more prominent and my skin is definitely firmer.
Product Never Arrived
£39.99 taken from my bank account. No confirmation email, no product nearly 9 days later.
Arrived quickly.
Arrived quickly.
very easy to use, I find that after I apply the serum, to spritz my face to enable the massager to glide smoothly over my face
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