I paid for an item on NOVEMBER. They never sent it until FEBRUARY. When the item landed it got stopped by customs, they needed an invoice from the company to be able to send me the item. I asked Lux F... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They robbed me and I never got my item. So ignorant aswell, they never replied to my messages. They are very manipulative and make you believe that their good people which is not the case. I’m honestl... See more
Won a competition from this company on Instagram was a joint comp with another company called request exclusive. The prize was airmax from request exclusive and £200 to spend from either company. I ha... See more
DO NOT BUY. These people are unresponsive scammers and will not send your item. They use fake photos and will make excuses why your order hasn’t been completed and then will go silent. Horrible custom... See more
Company details
Information provided by various external sources
Stocking brands such as Valentino, Givenchy, Prada, DSquared, Fendi, Moncler and more
Contact info
United Kingdom
- luxefashions.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very low Quality Dresses I got 2…
Very low Quality Dresses I got 2 dresses for $85 and they were not even worth $10 ..do NOT BUY FROM THIS SELLER!!!!
I hate to give bad reviews but this…
I hate to give bad reviews but this company does not respond to email I haven’t been able to contact them with a contact number ,I ordered a pair of shoes before looking at the reviews really wish I had but on my order form is my correct shoe size … why I get the shoes an their the wrong size!! TOO BIG … I’ve been emailing this company trying to be patient It took bout a week to get a return label I sent the shoes back & to still be out my order and my money So very disappointed with this company I feel like I’ve been scammed too, poor & terrible customer service,I don’t know what else to do I’m out my funds and my order… would not recommend this company to anyone
Boots are poorly made
Boots are poorly made
fabric can clearly be seen
Did not cone in a box
Came floserd in a plastic bag
sole of boot is plastic Not rubber
insole is completely out of the boot
DO NOT BUY FROM THUS COMPANY
Do not buy from this Company. I didn't realise my shoes that I ordered were coming from China! Took long time to receive them, they were posted in a bag, no shoe box. The shoes are not accurate in sizing, I ordered 6.5 and they were too small. Really poor quality, wouldn't pay a £1 for them. Asked for details to return as no info/invoice in package. They asked why I was returning, so explained. Then they asked for pictures. Then they asked me to pay an extra £12.99 to send back and they give me a bigger size. Ignoring the fact I wasn't happy with the quality. They are still refusing to give me my money back. It is a complete scam.
scammers being reported asap
hi there looking at the reviews on your company not very good so i am reporting your company to my bank monday morning as a scam hopefully your company will be stopped from scamming again
Trying to return items that do not fit
Trying to return items that do not fit, they do not respond.
DO NOT BUY FROM THEM.
SCAM.
DO MOT BUY FROM THIS MOB
DO MOT BUY FROM THIS MOB, shoes do not fit, have emailed every day for a week they do not answer emails. Wish o had read reviews before 😡😡😡😡😡
Sent me the wrong sizes and will not…
Sent me the wrong sizes and will not reply to any of my emails or Instagram messages !
Worst Ever experience buying luxury clothes online
I paid for an item on NOVEMBER. They never sent it until FEBRUARY. When the item landed it got stopped by customs, they needed an invoice from the company to be able to send me the item. I asked Lux Fashion Source Team for just an invoice the first week of february. Now entering the third week I never receive the invoice, the item nor the money back. Of course, nobody from their side is answering my messages. It´s my worst ever experience buying luxury clothes online by a wide margin.
Scammers.dont but from them they're…
Scammers.dont but from them they're unprofessional
Paid 175 for Jordan's.
Paid 175 for Jordan's.. never got them..dont reply to my emails anymore..absolute scammers
They robbed me and I never got my item
They robbed me and I never got my item. So ignorant aswell, they never replied to my messages. They are very manipulative and make you believe that their good people which is not the case. I’m honestly so disappointed and I’ve learned my lesson never to but anything on Instagram, Facebook,etc. DONT TRUST THEM!!!
Such bad service and clothes are refusals anyway
Don't buy from here clothes are the returned ones from factory and the service is extrenwly bad
DO NOT BUY FROM ILUXEFASHION
DO NOT BUY. These people are unresponsive scammers and will not send your item. They use fake photos and will make excuses why your order hasn’t been completed and then will go silent. Horrible customer service and very over priced as well! DO NOT WASTE YOUR TIME
I couldn’t wait to get the Chanel…
I couldn’t wait to get the Chanel puzzle legging. I consulted with someone at the company to make sure I was ordering the right size. They are for small, medium or large. I ordered a large. They were on back order and several weeks later the order arrived and I couldn’t wait to open! They were actually sized Italian size. Size 40 to be exact. In Italy, a size 40 is a small to medium. Definitely on the smaller side. I went back-and-forth with the representative that these were not a large they were in fact a small. The representative kept insisting that they only sell small medium or large. I told them they should have the sizes listed as they are delivered. 34, 36, 38 & 40. The sizing on the leggings does not say large. In fact, it says made in Italy with Italian sizing. Make sure that you get exact measurements for their sizes before you order. Like everyone else, this company is using a no return policy and blaming COVID-19. It’s a shame, I was going to order so many more things from them. Not now.
All comp prize not sent
Won a competition from this company on Instagram was a joint comp with another company called request exclusive. The prize was airmax from request exclusive and £200 to spend from either company. I had 2 pair of jeans from luxefashions which I'm pleased with. What I'm curious about is to how this page has the same address as request exclusive?? Also when I commented about this on there Instagram page my comment was removed. I believe that they are the same company
Fast delivery
Fast delivery, amazing service. Made up with my purchase. Recommended to family and friends!!
Amazing company!
I ordered the Fiorucci set last minute before my birthday and the lovely lady made sure I had it in time! The set was absolutely beautiful! Would definitely order from Luxe Women again! Xxx
Quality well priced stuff...quick…
Quality well priced stuff...quick service and very helpful! Definitely be using again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








