LuxeSkies Reviews 

212
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a very great experience with this company. Customers frequently praise the dedicated staff and travel advisors for being exceptionally helpful, patient, and knowledgeable when guiding them through complex travel arrangements. Many consumers also highlight the remarkably fast response times and smooth, transparent communication maintained by the team throughout the entire booking process. However, some people mentioned frustrating issues regarding unexpected extra costs or pricing details not being shared clearly upfront during initial negotiations. A small number of dissatisfied reviewers also noted communication difficulties and frustrating challenges when dealing with certain representatives during urgent travel situations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting professional agents who offered... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are attentive, patient, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consultants are diligent,... See more

Price

Customers consistently note positive experiences with price, often highlighting substantial savings and... See more

Response time

People report positive experiences with response time, highlighting prompt communication and quick replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was new to this process but my agent took great care to make me feel comfortable about the purchase experience. Communication was always done promptly. All questions were thoroughly answered One g... See more

Company replied

Rated 5 out of 5 stars

My experience working with Alan on my business class tickets to Finland has been an absolute pleasure! Not only did he answer all my questions clearly, he found an option for me very quickly!... See more

Company replied

Rated 5 out of 5 stars

My Husband's health issues required me to change my travel plans. I reached out to LuxeSkies in the middle of a holiday weekend and was delighted to connect immediately with a supervisor, who put me i... See more

Company replied

Rated 5 out of 5 stars

Flying in the best of circumstances can be challenge but flying internationally in the winter I think you are just down right lucky for everything to go smoothly! This trip, if it was going to happen... See more

Company replied


Company details

  1. Travel agent

Written by the company

LuxeSkies is a luxury travel agency dedicated to delivering bespoke Business and First-class travel solutions, combining exceptional service with unmatched attention to detail. Our mission is rooted in fostering lasting relationships by aligning with clients’ unique needs and delivering Premium Travel experiences at remarkable rates. LuxeSkies thrives on a culture of ownership, collaboration, and continuous growth. Inspired by principles of transparency and mastery, we empower our team to take initiative, innovate, and deliver results that exceed expectations. LuxeSkies is not just a service provider - we are a trusted partner for both our clients and employees, striving for excellence in every journey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

212 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(212)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anthony was very helpful and diligent

Anthony was very helpful and diligent. Even helped with a Kosher Meal.

21 January 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We're so glad we were able to assist you and ensure your needs were taken care of. It was our pleasure to have you as your customer and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Anthony was so understanding with all…

Anthony was so understanding with all my questions and concerns to travel to out of my country. He patiently listened and responded quickly. Before I knew it, he was already following up with me. He made me feel very comfortable with my booking. In the future I hope to travel out of my country again so I can use his services!

16 January 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you so much for sharing your wonderful experience, Kimberly! Your satisfaction with our services means the world to us. Next time you're ready to travel, you may always rely on Anthony to take care your arrangements! Safe travels!

Rated 5 out of 5 stars

Wonderful service

Wonderful service

14 January 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for choosing us! Looking forward to assisting you again with your future travel plans!

Rated 5 out of 5 stars

I will be using them again on my next business trip.

Anthony at LuxeSkies was very helpful in finding flights that fit my tight schedule. He was always available to answer any questions I had. I will be using them again on my next business trip.

10 January 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We’re so glad to hear that Anthony was able to accommodate your tight schedule and provide excellent support throughout the process. We look forward to helping with your next business trip! Thank you for choosing us and safe travels!

Rated 5 out of 5 stars

I worked closely with James on a…

I worked closely with James on a business class ticket from Dallas to Paris. He went above and beyond to provide me with the best service and get me the best rate possible. I fly frequently, and he’s the best agent I have ever worked with. Will definitely use him again!

1 May 2024
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for your fantastic feedback, Michael! We’re thrilled to hear James went above and beyond to provide you with outstanding service. Knowing he’s the best agent you’ve worked with, especially given how often you travel, truly means a lot to us. We look forward to assisting you again soon!

Rated 5 out of 5 stars

James

I worked with James and he was extremely helpful, authentic and thorough in understandings. He was able to find me Business class tickets at about a third of the cost. Others had quoted me. No issues and very smooth operations. Great follow up anytime needed, and quick to respond.

16 August 2024
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for sharing your experience!
Securing the best Business Class deals while ensuring a seamless process is what we strive for. Your kind words about James' responsiveness and follow-up mean a lot to us. Enjoy your journey, and thank you for choosing LuxeSkies!

Rated 5 out of 5 stars

My experience booking a flight from LAX to Frankfurt m, Germany.My experience booking a flight to…

My experience booking a flight to Frankfurt, Germany was truly uplifting! Everything was professional from start to finish. My agent, James Issac, embodied the travel agency's mission, making the process effortless, affordable and enjoyable. He took care of every detail, including checking me in on travel day and sending my Boarding Pass. I highly recommend his exceptional services and outstanding care.

6 September 2024
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We’re delighted to hear that James Isaac provided exceptional service and embodied our mission to make your travel planning effortless and enjoyable. Your feedback means the world to us, and we look forward to helping with your future travel plans. Safe travels!

Rated 5 out of 5 stars

My first time using a travel agency for…

My first time using a travel agency for flights. LuxeSkies was highly professional and found us the perfect deal for international first class travel. They were accommodating and provided a level of trust and partnership. We will continue to use them for further travel experiences.

31 December 2024
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for your wonderful feedback! We’re thrilled to have made your first travel agency experience so positive. It’s our pleasure to provide trusted, professional service, and we look forward to assisting with your future journeys!

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