Luxire.com Reviews 

177
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Probably the best quality pants I have owned. They arrived true to the picture - no surprises what i expected is what i received. The quality of the fabric, stitching, finishing is excellent. You c... See more

Rated 5 out of 5 stars

Great material for all but the warmest days. Color is as depicted online; I like the tight stripes. Designed my first popover with extra room in the middle/arm holes, and it turned out slightly tight... See more

Rated 5 out of 5 stars

Absolutely superb quality. The trousers I ordered fitted like a glove. Beautifully cut and tailored in fine quality cloth, with superb detail. I am a very fussy customer but I could not have been more... See more

Rated 1 out of 5 stars

NOT based in Munich. Ordered some trousers that were sent from Asia. Be prepared that if you order here you will need to pay additional custom costs. Pants are too small, recommendation would... See more

Company replied

Company details

  1. Men's clothes shop

Written by the company

Luxire makes men's shirts and pants that fit. Made and shipped in 3 days, every garment is made to your provided measurements and is made to your body profile. Our responsive customer service helps you improve your fit to what you would be delighted with. We make clothing to your style. Like slim or classic, like short or long - whatever you want, we do it for you. Luxire uses natural material fabrics like from wool, cotton and linen from the best mills in Italy and England.


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4.3

Excellent

TrustScore 4.5 out of 5

177 reviews

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4.3

All reviews

(177)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied customer since 2013

I'm a Luxire customer since 2013. Luxire provide my favourite shirts and trousers in consistent quality at an unbeatable price. On top of that we have undertaken many special orders together like a two-piece suit, tuxedo, leather office bag, cableknit cardigan, overcoat and much more, that turned out fantastic.
I can recommend anyone to start with a trial shirt / trousers or send in a garment for replication. Anyways, you can't go wrong with any of their options as long as you precisely specify every detail from your imagination.
Whereas turnaround time has been slow in the early years, these days all my orders arrive in Germany within 1-2 weeks which is insane for custom clothing.
Even my girlfriend has started ordering her shirts at Luxire and she is going to try trousers soon too.

26 May 2022
Unprompted review
Rated 1 out of 5 stars

NOT based in Munich

NOT based in Munich.

Ordered some trousers that were sent from Asia. Be prepared that if you order here you will need to pay additional custom costs.

Pants are too small, recommendation would be 1-2 sizes bigger for average europeans.

11 May 2022
Unprompted review
Luxire.com logo

Reply from Luxire.com

I invite you to visit our customer experience centre in Munich.

As for taxes and duties, we recommend EU customers to order from our website Luxire.de. There, you pay vat, like on any other website, and you are not charged duties on delivery.

Orders on our Global website Luxire.com, are shipped from multiple locations and can attract import duties when delivered to the EU.

As for the fit issue, do write to us: we will set it right for you. Luxire custom makes clothing for you, to fit your body. We can always get the fit right, once we have the right information from you.

Rated 5 out of 5 stars

Luxury custom pants at a competetive price

I'm very pleased with my experience with Luxire so far. I have tried a few online and local MTM stores before, and Luxire's trouser quality far surpasses all my previous pants. Their customer service is fast and excellent; they are happy to receive photos of you wearing your Luxire pants, and will make sizing recommendations to help you nail down a fit in line with your expectations. Finally, the sheer number of customisations Luxire offer is fantastic - amongst other things, you can customise the lining, suspender buttons, types of fly, and shapes of pockets. If their website doesn't offer it, you can even email them to request a non-typical customisation. In conclusion, I highly recommend Luxire.

The main downside is that it can take a few orders before you can nail down your fit. This isn't really Luxire's fault; it's to do with the nature of online MTM. To help with this, you can mail in an old pair of good fitting pants for Luxire to copy. You can also liaise with them over email to get fit recommendations. The other downside is the quality of the photos on their website - it can be quite hard to judge the colour of the fabrics before ordering. This isn't a major issue however - all the trousers I have ordered were made from excellent quality fabrics of a nice colour. In any case, I gather Luxire are aware of this problem and so this may improve with time. Moreover, they plan to launch a new website soon that should make the ordering process even easier.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Custom jacket and pants

I really enjoy working with Luxire. The MtM can be a bit costly at first but Luxire helping me out with fine tuning with every single order and offered me quite a lot of discounts throughout my journey until we finally got to a fit where I'm very comfortable. The workmanship is absolutely beautiful and so are the fabrics and fit (obviously). COMMUNICATION is KEY.

23 December 2021
Unprompted review
Rated 5 out of 5 stars

Good

The shirt construction was good, albeit after some feedback. It takes a while to get the clothing right but the effort does pay off eventually.

10 December 2021
Unprompted review
Rated 1 out of 5 stars

Very poor experience

Very poor experience. I ordered a pair of pants that were made very far off from the measurements promised. Luxire did not admit any fault and offered to "remake" the pants if I paid an additional $75. Absolutely the worst experience I have had and will not ever recommend them to anyone.

4 December 2021
Unprompted review
Luxire.com logo

Reply from Luxire.com

Sad to know of the confusion which led you to assume that made-to-measure pants would be made with the same measurements as ready-to-wear. Hence the offer for remake at 58% discount.
Please write to us and we will set this right for you.

Rated 5 out of 5 stars

Enjoyable Experience

Lots of email communication to ensure that they understood exactly what I wanted. And I am happy with the final product!

27 November 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful experience and exceptional apparel. .

Wonderful experience ordering from Luxire. The customer service (I corresponded with Seema) is prompt, detail-oriented, and helpful. I ordered a custom pair of corduroy high-waisted trousers and the quality and fit is exceptional. No other retailer allows for so much customization without exorbitant costs! I will definitely be ordering more from them.

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Great website and customer service

Great website and customer service. Very speedy manufacturing and delivery. I have ordered several pants and am very satisfied: high quality fabrics and near perfect fit (which for me is almost unheard of). I’m definitely going to order from Luxire again!

26 October 2021
Unprompted review
Rated 4 out of 5 stars

Good

Can take a lot of back and forth to get the fit down but the quality of the garments are good.

An update: a few months on from getting the fit down and I’m very impressed now. Probably the best for online mtm trousers.

20 October 2021
Unprompted review
Rated 5 out of 5 stars

sand beige summer pants

I have 20+ years of experience with bespoke makers and Luxire really nailed it with these pants ( my first pair with them)... They copied my sample exactly.... Great customer service as well.

16 October 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Quality

I just received my first test shirt from Luxire and I am currently in the process of refining the pattern for future orders. Luxire staff are responsive and insightful during the fitting process. My current shirt collection includes Isaia, Finamore, Borelli, Kiton Cipa, Hamilton, even Cesare Attolini (all bought at a discount lol). These brands have more handwork than the Luxire Test Shirt obviously but honestly the construction of this $45 shirt is pretty much on par. Offset sleeve seems, pattern matching, clean tight single needle seams, clean buttonholes with shanked MOP buttons, and more I'm sure I'm forgetting because the shirt's not in front of me at the moment. The Test Shirt fabric is also very nice, certainly not on par with the brands I mentioned but definitely comparable to something you'd pay $150 for at Nordstroms or some other big name store which caters to people with more money than taste. Again, I can't speak to anything beyond the Test Shirts at the moment but I'm very much looking forward to expanding my wardrobe with Luxire once my pattern is nailed down. Highly recommend.

5 October 2021
Unprompted review
Rated 5 out of 5 stars

Can be incredible!

Luxire can be incredible but requires some effort from the consumer side as well. Don't expect every commission from them to be a hit but if you're ok with that the quality and value for money is unbeatable.

30 September 2021
Unprompted review
Rated 5 out of 5 stars

High Quality Service

I have now ordered several shirts and pairs of trousers from Luxire. The lead time is very short, and the garments themselves have all been of a very high quality. The Luxire staff with whom I have spoken have also been very attentive and helpful. I have no hesitation in recommending Luxire wholeheartedly.

2 September 2021
Unprompted review

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