Order + payment process as well as delivery excellent. Product looks very good, glasses perfect. But ... I have the glasses 2 weeks now, and yesterday, in the middle of an online meeting, one glas... See more
Company replied
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Order + payment process as well as delivery excellent. Product looks very good, glasses perfect. But ... I have the glasses 2 weeks now, and yesterday, in the middle of an online meeting, one glas... See more
Company replied
In my case, the return process is different than stated on the website. I was charged a few Euros although it is promised free of charge. And the quality of the model METAL - SHAPE #C is critical: T... See more
Unfortunately the parcel with glasses did not arrive to my home due to problems with German postal service (Post Group / DHL). I still hope to get it delivered..... but this is not a problem of Luxre... See more
Company replied
Responsiveness of client services is médiocre, Many models are sold out.
Company replied
Luxreaders ist ein dänisches Unternehmen mit Wurzeln in Kopenhagen. Das Unternehmen wurde mit dem Ziel gegründet, den Kauf einer Lesebrille zu digitalisieren und der Vostellung ein Ende zu setzen, dass die Lesebrille ein notwendiges Übel ist, das langweilig gestaltet und von schlechter Qualität sein muss. Deshalb haben wir alles daran gesetzt, erschwingliche Lesebrillen herzustellen, bei denen Design und Qualität erstklassig sind. Wir haben langjährige Erfahrung in der Optikbranche und haben daher genau beobachtet, wie der Markt für Lesebrillen weitgehend von Tankstellen, Supermärkten und dergleichen bestimmt wird. Diese Unternehmen konzentrieren sich weitgehend auf niedrige Preise, hohe Gewinne und vorzugsweise eine hohe Wiederkaufsquote, wenn das Sehvermögen der Kunden korrigiert werden muss. Das Ergebnis ist eine schlechte und hässliche Lesebrille mit geringer Qualität. Das wollen wir ändern! 3 Paare für 69 € inkl. Versand.
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VORSICHT! Ware kommt nicht...
jetzt warten wir schon 14 Tage auf die Lieferung der Brillen und auch ihre versprochene Nachlieferung ist nicht eingetroffen. Wir bitten um rück überweisung des Zahlungsbetrages über € 59 per Mastercard.
Das ist sehr schade..
Viele Grüße
KEEP DANGER! Items are not arrived..
now we are waiting 14 days for the delivery of the glasses and also their promised subsequent delivery has not arrived. We ask for a return transfer of the payment amount over € 59 per Mastercard.
That's too bad..
Sorry Greetings..
Peter
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