Luxstyle Benelux Reviews 594

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Very great product. I only use before events, or before holiday, when you work in a kitchen like me (lot of steam, oil, etc. ) just apply it before events, you will feel the difference. Use it once a... See more

Company replied

Rated 3 out of 5 stars

Good product.. not that bad. I could see most of my black spots gone after it use and also my pores looks clearer than before

Company replied

Rated 5 out of 5 stars

Love it! And unlike all the horrific vids on YouTube it doesn't hurt at all.

Company replied


Contact info

4.2

Great

TrustScore 4 out of 5

594 reviews

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Rated 3 out of 5 stars

Good product.

Good product.. not that bad. I could see most of my black spots gone after it use and also my pores looks clearer than before

20 October 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Hello Diana,

Thank you for your review.

We are happy to hear that you are satisfied with the results of the Blackhead Killer mask.

For even better results, we advise you to first take a warm shower or bath before you apply the mask.

Good luck! ❤️

Rated 5 out of 5 stars

Very great product

Very great product. I only use before events, or before holiday, when you work in a kitchen like me (lot of steam, oil, etc. ) just apply it before events, you will feel the difference. Use it once a week, blackheads will disappear.

23 August 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Thank you Gabor for sharing your experience with the Blackhead Killer masks, we greatly appreciate it.

Rated 5 out of 5 stars

Its so good

Its so good , recommend for everyone:)

4 August 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Thank you for your recommendation.

Rated 5 out of 5 stars

Its fabulous

Its fabulous, my eyelashes doubled in thickness and length. Would recommend.

24 July 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

We appreciate your recommendation.

Rated 5 out of 5 stars

Love it

Love it! And unlike all the horrific vids on YouTube it doesn't hurt at all.

24 July 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Thank you so much for sharing your experience with us.

Rated 4 out of 5 stars

Blackhead killer

Super goed product

21 July 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Fijn om te vernemen dat u het zo'n goed product vindt.

Rated 5 out of 5 stars

really good mask

really good mask, I would not chooses for a other brand.

16 July 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Thank you for sharing your experience with us.

Rated 4 out of 5 stars

Good

Good. I was happy with quick delivery.

23 June 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Thank you for sharing with us your experience with the delivery.

Rated 1 out of 5 stars

***SCAM*** ***SCAM*** ***SCAM***

***SCAM*** ***SCAM*** ***SCAM***

DO NOT PAY

I placed no order, received no goodS and now receiving endless invoices with charges and threats. FILE AN ONLINE DISPUTE RESOLUTION FORM WITH THE EUROPEAN COMMISSION, if being conned like others.

LuxStyle - Forget replying with your generic email, just showing how little you are actually reading the complaints!!!

FAKE FAKE FAKE

20 June 2017
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Hello Lisa,

We are sorry for what happened but we do not sent unsolicited shipments.

If you did not visited our website, filled out your details and completed the order process, we urge you to file a case of identity fraud with the police. We are very willing to provide any technical information about the order the police would need for their investigation. If we were a scam company, we would not point you in this direction.

Within 30 minutes of placing the order, a confirmation email is sent to the email address that is provided - which gives you the opportunity to contact us and dispute the order or cancel the link yourself through the link provided in the email. A shipment confirmation was sent out as well. We did not receive any communication from you until the second reminder and hence could not take any earlier action.

If you sent the copy of the police report of identity fraud to our customer service email, we will be able to continue the solution process.

Rated 1 out of 5 stars

They don't deserve any star rating …

They don't deserve any star rating absolute scam nothing better to do that make threats to people saying they placed orders but haven't nor received any of there goods absolutely disgusting they need closing down.
I've had emails letters saying I've placed a order when I never have and I see they copy and paste there replys on here nothing but scum !!

1 June 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Hello Shadeen,

We understand you are unfamiliar with the process how to place an order. For this reason we gladly explain this process to you below:

1. The first page contains all the information on the product and provides a form to fill out your personal details.
2. Once you fill out your name, address, postal code and city and continue, you are asked to provide your e-mail address.
3. The next screen is our offer page. There is a selection for different quantities, which includes the price per unit.
4. Once you make a selection and continue, our system will then calculate if the products are on stock and what the delivery costs would be.
5. You are now presented with an offer for the quantity you selected. The total price, including all fees, is communicated and you are referred to our terms and conditions. If you agree to the conditions, you can click Ok, confirm.
6. If you click the Ok, confirm button, the order will be processed. You have the option to add additional products to your order, but this is not mandatory.
7. You are provided the option to pay upfront with Creditcard or PayPal and get a discount.

Rated 1 out of 5 stars

SCAM!!!!

Invoice No : LXUS6154438
Few weeks ago I just simply click in and then fill up my name and address just to check for the price. While, in the last step of payment I did not click anything. There are no button of ''PAY LATER'' or what! I close down the web. I thought the order was cancel!
Well.... today i receive it with 30 stock of blackhead killer?! I din order also... it cost me RM339.60 ??!!!
It is totally a scam company!!!
I will ask the post to send back all the product! I wont pay for anything!!
If needed I will asked my lawyer to sue this company!
PEOPLE PLEASE BE CAREFUL!!!

30 May 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Hello Joey,

We are sorry to hear that you have had a negative experience with LuxStyle.

While this Trustpilot page is meant for our Benelux department, we will take the time to comment as you provided your reference number.

First, let us provide a quick overview of the order process on our discount websites:
1. The first page contains all the information on the product and provides a form to fill out your personal details.
2. Once you fill your name, address, postal code and city and continue, you are asked to provide your e-mail address.
3. The next screen is our offer page. There is a selection for different quantities, which includes the price per unit.
4. Once you make a selection and continue, our system will then calculate if the products are on stock and what the delivery costs would be.
5. You are now presented with an offer for the quantity you selected. The total price, including all fees, is communicated and you are referred to our terms and conditions. If you agree to the conditions, you can click Ok, confirm.
6. If you click the Ok, confirm button, the order will be processed. You have the option to add additional products to your order, but this is not mandatory.
7. You are provided the option to pay upfront with Creditcard or PayPal and get a discount.
If you choose not to pay upfront, the order will be shipped per invoice for payment after delivery.

We hope that this will be able to shed some light on the matter for you and we wish you a good day nonetheless.

Rated 1 out of 5 stars

SCAM

SCAM
Invoice No. LXUS6106410

I'm one of the victims of the scam here.
First of all i did not order this sort of thing.
When i put my name and my address and i just want to check on the price. Later i got an email that saying that i purchased a 30 stock of blackhead killer!! This is making me nuts you know!! I'm a student. And how can i search for Myr 339?!!! The shipping and postage cost is myr 40?! What kind of crap is this?
I did not order such a thing in first place.
Also it doesn't have a 'pay later' button but i got the email saying that i choose to pay later!.
I need to tell my parents to search for a lawyer so that i can sue this kind of company.
BE CAREFUL FOR ALL PEOPLE OUT THERE!
DO NOT EVER PUT YOUR NAME AND ACTUAL ADDRESSES IN AN IRREGULAR FORM THAT REQUIRES YOU TO CHECK A PRICE OF A PRODUCT! I'M ONE OF THE VICTIMS HERE

26 May 2017
Unprompted review
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Hello,

We are sorry to hear that you have had a negative experience with LuxStyle.

While this Trustpilot page is meant for our Benelux department, we will take the time to comment as you provided your reference number.

First, let us provide a quick overview of the order process on our discount websites:
1. The first page contains all the information on the product and provides a form to fill out your personal details.
2. Once you fill your name, address, postal code and city and continue, you are asked to provide your e-mail address.
3. The next screen is our offer page. There is a selection for different quantities, which includes the price per unit.
4. Once you make a selection and continue, our system will then calculate if the products are on stock and what the delivery costs would be.
5. You are now presented with an offer for the quantity you selected. The total price, including all fees, is communicated and you are referred to our terms and conditions. If you agree to the conditions, you can click Ok, confirm.
6. If you click the Ok, confirm button, the order will be processed. You have the option to add additional products to your order, but this is not mandatory.
7. You are provided the option to pay upfront with Creditcard or PayPal and get a discount. If you choose not to pay upfront, the order will be shipped per invoice for payment after delivery.

We hope that this will be able to shed some light on the matter for you and we wish you a good day nonetheless.

Rated 1 out of 5 stars

I wish I could give a minus rating!!

Well known on the internet, Google them and have a look on Facebook.

They send unsolicited goods to children then follow up with invoices and late payment fees. Then they threaten legal advice and cause masses of undue stress to innocent people.

They report all the negative reviews on here too, for not having an order number, I have one but wont provide it as I will not interact with these any more after taking legal advice.

Google the name and The European Consumer Centre Finland

I see that they have given the standard cut and paste reply below after trying to have my review pulled. So there will be many, many more bad reviews taken down by their tactics.

Do not listen to the threats in the emails/post they will then send demanding payment for the unsolicited goods, they just send standard replies and then add on late payment fees.

Once again I urge you to Google these people and take the advice of not paying for unsolicited goods. Ignore the then following threats of court (in my case, sent to a 13 year old child!), block their emails and return any post marked 'return to sender'.

16 May 2017
Luxstyle Benelux logo

Reply from Luxstyle Benelux

Hello Steve,

We are sorry to hear that you have had a negative experience with LuxStyle.

We do not send out unsolicited orders to children, nor to adults.

Allow us to provide you a quick overview of the order process on our discount websites:

1. The first page contains all the information on the product and provides a form to fill out your personal details.
2. Once you fill your name, address, postal code and city and continue, you are asked to provide your e-mail address.
3. The next screen is our offer page. There is a selection for different quantities, which includes the price per unit.
4. Once you make a selection and continue, our system will then calculate if the products are on stock and what the delivery costs would be.
5. You are now presented with an offer for the quantity you selected. The total price, including all fees, is communicated and you are referred to our terms and conditions. If you agree to the conditions, you can click Ok, confirm.
6. If you click the Ok, confirm button, the order will be processed. You have the option to add additional products to your order, but this is not mandatory.
7. You are provided the option to pay upfront with Creditcard or PayPal and get a discount. If you choose not to pay upfront, the order will be shipped per invoice for payment after delivery.

If you have not done so already, we would ask you to please contact our customer service at mail@luxstyleintl.com to take a look at this case. We re-iterate that we do not send unsolicited shipments and if your child never visited our site his or her identity may have been misused by a 3rd party to place the order on our site.

We apologize for the inconvenience.

Rated 1 out of 5 stars

*****SCAM*****

*****SCAM*****
Send you emails and threaten to take court action unless you pay them, Don't send the product out. Under investigation all over the world for unfair and illegal trading practices. Check Google for this BEFORE you do anything. DON'T GIVE THEM YOUR CREDIT CARD DETAILS.

19 April 2017

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