Great all around app and new online gambiling user friendly interface! Great customer service and games are amazing! Solid rewards, with typical promos. But good customer appreciation bonuses only com... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I try to find a way to talk to someone
And explain the issue I have in this app.
I try to message and talk to agend, nobody understand what I
Mean, it's really sad. I cannot talk to agent and explain that.
Or make a screenshot.
To show them what is the issu

Reply from Luxury Casino
To message support and get bonus credit and free spins on the house when you guys important for me to keep playing

Reply from Luxury Casino
I love playing games and especially when they give you money

Reply from Luxury Casino
R u kidding me!! Have played on this site for months and win nothing!! You win on free spins a little but lose it when you start using your own money. I think it and it's sister sites all use the same format. So if you like to win 5 bucks on free spins and then basically give your money to them, have at it.

Reply from Luxury Casino
After all the money I put in in the last month you only give me 10.00. I find that insulting. This use to be a great online casino. But no more.

Reply from Luxury Casino

Reply from Luxury Casino
I over all always love the service and the fast and readiness I dont like the ai process at the start but its a time saver

Reply from Luxury Casino
I tried Luxury Casino for the first time on Wednesday so 5 days ago. I won some not a lot $180 and decided to withdraw it before I lost it if I kept going. I requested to receive it through email transfer. Well today 5 days later I still have not received my payout 😡 I will not be playing on this casino anymore. All the others I’ve played on I have my payout in under 10 min.

Reply from Luxury Casino
cause everytime i buy a bonus or get free spins i won nothing whats the point ofv it

Reply from Luxury Casino
When you win they pay! Excellent service outstanding selection. You wont go wrong with Luxury Casino! Easily the best & my only provider for gaming.

Reply from Luxury Casino
This site is very fair.But always be responsible when gambling

Reply from Luxury Casino

Reply from Luxury Casino
Chip was very helpful, knowledgeable and answered my questions! Thanks! Kerry B.

Reply from Luxury Casino
Very quick response to my inquiry, plus given a bonus...
Thank you for your generosity Luxury Casino!
This is why I'm a loyal customer, plus I've always enjoyed the entertaining games.

Reply from Luxury Casino
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.