Luxury Bazaar Reviews 314

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and exceptional service, making the purchasing process smooth and easy. Many people highlight the high quality of the products, noting that items arrive exactly as described and pictured, often in perfect condition. The delivery service is frequently mentioned as fast and reliable, with many customers appreciating the ability to track their shipments. Reviewers are particularly impressed with the overall service, describing transactions as seamless and efficient, with excellent communication throughout. Many express their intention to make future purchases and recommend the company to others.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently report that watches arrive exactly... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for their... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the outstanding and genuinely... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Clients share positive opinions on quality. Many customers are pleased that their watches arrived exactly as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off, shoutout to Edward for being very professional throughout the whole process. Out of all the watch companies I’ve dealt with, they’re simply the best — they truly KNOW the value of rare Pate... See more

Rated 5 out of 5 stars

I was shopping for a gold Yacht Master II on the internet which can be overwhelming and nerve wrecking. I found Luxury Bazaar in my search and ended up speaking with Ana. She guaranteed me authenticit... See more

Rated 5 out of 5 stars

The LuxuryBazaar team is incredible! I am such a little fish in the ocean as a customer but both Roman and Ana treated me as if I were purchasing million-dollar pieces. They answered questions immed... See more

Rated 5 out of 5 stars

Ana Tenenbaum and her team were a dream to work with! Email inquiries were quickly responded to. Ana was open and responsive, pleasant and professional. She made everything smooth and easy. Wire instr... See more


Company details

  1. Watch shop
  2. Jewellery shop

Information provided by various external sources

We are the ultimate online portal for luxurious high-end watches, jewelry and accessories with a specialization in high-end timepieces. We have some of the finest brands on the market and we pride ourselves in our ability to deliver the most excellent and rare pieces with competitive pricing which others cannot offer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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Rated 4 out of 5 stars

Great Spot to get Watches!

I recently bought a Rolex Submariner 14060 from Luxury Bazaar and had a great experience with Alex Serrano. They had a slight shipping delay, but got it resolved quickly and the watch arrived within a week. The watch was an excellent price, but I do wish they had a few more photos posted showing some of the wear on the bracelet, which is to be expected given the age of the watch. Overall, great experience, and I definitely recommend Luxury Bazaar and Alex!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

I already bought a second watch from…

I already bought a second watch from Luxury Bazaar. Ana Tenenbaum was very helpful with both watches. The buying expierence was excellent: comunication quick and friendly, fair prices and super-fast international shipping. Will buy again from Luxury Bazaar and Ana

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Luxury Bazaar

I want to thank Ana for helping me get the Rolex Air-King. Ana was very professional. It was a great experience. After corresponding with Ana a few times, Ana helped me with the purchasing process and shipping. I received the lovely Rolex very quickly!

5 February 2025
Unprompted review
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Reply from Luxury Bazaar

Thank you for taking the time to leave a review! We love hearing about great experiences like yours. Feel free to reach out to Luxury Bazaar anytime—we’re happy to help. Enjoy your new Air-King, and thanks for choosing Luxury Bazaar!

Rated 5 out of 5 stars

Amazing service! Highly Recommend

Amazing service. Quick and easy process. My watch came in perfect condition. Dito was very knowledgeable.

24 January 2025
Unprompted review
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Reply from Luxury Bazaar

Thank you for your business and great review! We're glad to hear Dito provided a seamless experience while helping you get the perfect watch. We hope you're enjoying it and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Dito was honest and a pleasure to do…

Dito was honest and a pleasure to do business with. Price was fair and quality was excellent

12 December 2024
Unprompted review
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Reply from Luxury Bazaar

We’re thrilled to hear Dito made your experience such a positive one. Fair pricing and top-tier quality are what we strive for, so it’s great to know we delivered. Thank you for your business!

Rated 5 out of 5 stars

After initial hit/miss, all went ok

After initial hit/miss, price was agreed and all was smooth from there. Would definitely use dito again for further needs.

4 December 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for sharing your experience! We’re glad everything worked out smoothly in the end, and it’s great to hear you’d choose to work with Dito again. We appreciate your trust and look forward to assisting you in the future!

Rated 5 out of 5 stars

These guys are the best in the business

These guys are the best in the business

I am a loyal supporter of Luxury Bazaar having bought from them over many years. Cannot recommend them enough. Adrian is fantastic to deal with.

6 January 2025
Unprompted review
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Reply from Luxury Bazaar

Thank you for your continued support and loyalty over the years, Kyle! We’re honored to have earned your trust and recommendation. Adrian and the team truly appreciate your kind words, and we look forward to serving you for many more years to come!

Rated 5 out of 5 stars

Great buying experience with Kevin…

Great buying experience with Kevin Boyce. He was very responsive and follow up quickly. Will definitely work with him in the future.

27 December 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for your business and taking the time to leave a review! We're so glad to hear Kevin provided a great experience working with Luxury Bazaar. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

I had been considering an Omega…

I had been considering an Omega Speedmaster for a few years now and a friend told me about Luxury Bazaar. I found what I wanted, negotiated a fair price and purchased the watch. Kevin Boyce provided fantastic service and the watch was at my doorstep in a few short days. My next purchase will be thru Luxury Bazaar without a doubt!

15 December 2024
Unprompted review
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Reply from Luxury Bazaar

An Omega Speedmaster is a fantastic choice—congratulations! We’re glad Kevin made the process seamless and got your watch to you so quickly. Thank you for choosing Luxury Bazaar. We’ll be here for your next purchase!

Rated 5 out of 5 stars

Luxury Bazaar has the BEST selection of…

Luxury Bazaar has the BEST selection of the best time pieces on the planet. Ana Tenenbaum was so patient and helpful in answering all my questions.

3 December 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for your business and feedback! We're thrilled you enjoyed our selection and that Ana provided such helpful service. It’s always our goal to make the experience as seamless as possible! We look forward to assisting you again in the future, Gary!

Rated 5 out of 5 stars

Bought 2 Rolex watches from Dito…

Bought 2 Rolex watches from Dito Sakhokia and everything was as promised. New, unworn with box and papers. Best price I could find.

11 December 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for trusting us with your Rolex purchases! We’re so glad Dito delivered exactly as promised—new, unworn, and with the best price out there. Enjoy your new timepieces!

Rated 5 out of 5 stars

I wanted you to buy an AP watch abd it…

I wanted you to buy an AP watch abd it let me to Luxury Bazaar . I was connected with Ana Tenenbaum and she was very patient with me . She answered all my questions. I had a lot . She reassured me with everything . She was nice lady to talk too . My watch came just as promised in the condition as described. I’m very happy with it . Highly recommend this company. Hoping for more purchases 😊

26 November 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for sharing your experience! We’re thrilled Ana was able to guide you through your AP purchase with patience and care, answering all your questions along the way. We truly appreciate your recommendation and are so glad you're happy with the watch. Looking forward to assisting you with future purchases!

Rated 2 out of 5 stars

Good for sourcing, but guarantee are not worth what Roman says

I have followed Roman on youtube for a couple of years, so for me it was a no brainer to contact LB for my next purchase. I had two AP´s I wanted to trade in for a gold one.

The process from delivering my watches, and for LB to acquire the watch I wanted (they didn`t have it in stock) were good. All contact were done professionally and honest.

I had one requirement, and that was that the watch needed to be serviced before I got it. That was not a problem, and they got the watch serviced.

I arranged a trip to New York (i live in Europe) to collect the watch. I wanted to be sure to get it because I wanted to bring it on holiday.

When I got home I saw that the watch were lagging. It startet with a couple minutes a day, and ended up stopping completely. I contacted LB and they said they could take it in and look at it. I wanted to wait after my vacation, because that were in a week or so.

The second day of our vacation the watch took in water from 20 cm beyond the water surface. I laid it in rice and waited for it to dry out.

I contacted LB and they said they would not repaire "negligence" (they meant I had not screwed down the crown correctly), and that the water may have done the first problem I contacted them about even worse (and that they now maybe wouldn`t fix that either.) After a lot of communication (good and bad) they ended up reimburse me with 1000 usd on a 37 500 USD watch.

When I got home from my vacation I delivered the watch to AP in Geneva. They didn`t know why I delivered it, but instantly told me this:

- The watch have been polished
- The watch have been opened by someone not familair with AP
- The screws are damaged

Ap took a water pressure test and said it had a severe problem with water ressitance. After they opened the watch they told med that the person who hade opened the watch had incorrectly screwed it back on. Because the rubber gasket had been pressed sligthly, and were not tight.

So - to sumarice. They had the watched serviced, and when it was screwed together it was not done correctly. And they blamed me for the problem.

I had to collect the invoice from AP - and thats not right (in my opinion.)

All inn all: The thing im most disappointed about is that after following Roman Sharf in all these years, and the way he talks about the customer, they`re warranty and that they always want it to be a good relation - were not like this in real life.

So - If you buy a watch from them, thats great, but ask for a price without guarantee.

2 October 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for taking the time to share your detailed feedback. We’re grateful for your trust in Luxury Bazaar and appreciate the acknowledgment of our professionalism and honesty throughout the initial stages of your purchase.
We’re truly sorry to hear about the challenges you experienced with your watch. Before you picked up the watch, it was serviced by our in-house watchmaker and confirmed to be running to factory specifications. We always strive to ensure the highest quality standards, but we regret that issues arose after your vacation began.
When you first brought up concerns about the watch not running properly, we offered to reinspect it and address any problems. Unfortunately, the water damage occurred shortly afterward, which we believe may have been due to the crown not being fully secured which would fall under user error. While we understand this can happen accidentally, it does fall outside the scope of our warranty.
Regarding the feedback from Audemars Piguet, the watch was polished at your request, and the service was performed by our in-house watchmaker, as communicated prior to your purchase. Even though our warranty was declined, we still reimbursed a portion of the service costs as a gesture of goodwill because your satisfaction is important to us.
We truly value your trust and regret that this experience did not meet the high standards we aim to deliver. If there’s anything further we can do to address your concerns or assist you, please don’t hesitate to reach out.

Rated 5 out of 5 stars

what a great buying experience at LB

what a great buying experience at LB. Kevin is first class. the entire process was flawless . will do business again for sure ...thank LB and big shout out to Kevin *****

5 November 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for your business and the great review! We're thrilled to hear your experience went flawlessly thanks to Kevin. We look forward to doing business with you again soon!

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Dito at Luxury Bazaar to secure my grail watch, and I couldn’t be happier with the experience. From the start, Dito’s expertise and dedication to customer satisfaction were evident. He guided me through every step, addressing my questions and ensuring I was fully confident in my purchase. The attention to detail and commitment to excellence that Luxury Bazaar provides truly sets them apart in the luxury watch world. If you’re in search of that perfect piece, I highly recommend reaching out to Dito and the team – they made this dream come true!

8 November 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you so much for sharing your experience! We’re so happy to hear that Dito helped you secure your grail watch and provided such great guidance throughout the process. Your kind words about our team’s commitment to excellence mean a lot, and we’re so glad we could help make your dream come true. We truly appreciate your recommendation and appreciate your business!

Rated 1 out of 5 stars

I don't recommend them unfortunately...

I don't recommend them unfortunately...
Wasted my time for nothing!!!

Poor service & communication.

13 October 2024
Unprompted review
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Reply from Luxury Bazaar

We’re sorry to hear about your experience and appreciate you sharing your feedback. We strive to provide excellent service, and we’d love to understand more about what happened with your experience. Feel free to reach out to us directly at any time, and we would be happy to address your concerns.

Rated 5 out of 5 stars

Dito was amazing to deal with

Dito was amazing to deal with ! He made this whole process quick, easy and stress free . Everything came exactly as described.He will be receiving all of my future business .I can’t express enough how amazing his customer service was. Looking forward to do another deal with him !

31 October 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for the great review! We're so glad to hear Dito made the process smooth and stress-free for you. We truly appreciate your kind words about his customer service, and we're excited to be your go-to for future purchases. Looking forward to working with you again soon!

Rated 5 out of 5 stars

As always Ana under promises and over…

As always Ana under promises and over delivers. I find Ana honest and easy to work with and certainly will be dealing with her in the future. I highly recommend Ana to anyone looking for a 1st class luxury experience. Thanks again Ana!

23 October 2024
Unprompted review
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Reply from Luxury Bazaar

Thank you for your kind words! We’re happy to hear Ana continues to provide you with an exceptional experience. Truly appreciate your business and recommendation for anyone seeking a first-class experience! We look forward to assisting you again in the future and are grateful for your continued trust in us.

Rated 5 out of 5 stars

I sold a watch to Luxury Bazaar

I sold a watch to Luxury Bazaar. From the first interaction with Adrian I felt comfortable and confident. Professional all the way. Communication was top notch. Watch and money was transferred as agreed. Highly recommend LB for customers who wants to buy and sell a watch through a professional and dedicated company.

12 October 2024
Unprompted review
Luxury Bazaar logo

Reply from Luxury Bazaar

Thank you so much for your recommendation and for trusting us with the sale of your watch! It's great to know Adrian provided you with a great experience working with Luxury Bazaar. We appreciate your business and look forward to assisting you again in the future!

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