Luxury Of Watches Reviews 

1,926
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent condition of the watches, often noting they exceed expectations or are exactly as described, with many appreciating the genuine parts and original paperwork. The staff receives frequent commendation for their professionalism, helpfulness, and extensive knowledge, making the purchasing process smooth, trustworthy, and pleasant. Reviewers also frequently highlight the fast, secure, and accurate delivery service, with many receiving their orders quicker than anticipated and appreciating the careful packaging. However, some customers also noted issues with watch sizing or difficulties when attempting to adjust links.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the watches for arriving... See more

Staff

Customers had positive experiences with staff, frequently praising individuals like a staff member for being... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition of the... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, amazing, and even... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to do business with! Bought 3 watches! Customer service and responsiveness is perfect. Had an issue with wife’s watch and was addressed immediately sent out and back in no time! Only place I pl... See more

Rated 5 out of 5 stars

This group is very cordial and respond in quick time. Unlike another CA dealer, they are trustworthy, professional and keep it simple. No deposits, no “Read our FAQ’s”, just totally up front. I... See more

Rated 5 out of 5 stars

Thomas Walker I’ve purchased two Rolex’s from LOW For my wife. One was lady date just oyster beautiful watch New. Was so pleased with the buying experience that I purchased a pre-owned lady Pre... See more

Rated 5 out of 5 stars

The watch was bought sight unseen based of the description and assistance of additional items from Manny. Not only did the watch hit all expectations it exceeded them. The shipping was fast and accura... See more


4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,926)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality watches + Great Service

Excellent customer service, top quality watches and quality 5 years warranty.

I bought my 2nd ever Rolex watch and I look forward to future purchases.

Mark was great and he was very patient and professional.

12 January 2026
Rated 5 out of 5 stars

Easy transaction

Easy transaction. Knowledgeable seller willing to take the time to explain his product. Product received promptly.

19 January 2026
Rated 5 out of 5 stars

100% Satisfied

Marty was an absolute pleasure to deal with and was extremely knowledgeable. He helped me through every step of the way to buy my wife’s Rolex and explain all the functions to me. Everything was delivered when he said it would be and the follow up questions I had he responded right back to me. I am 100% satisfied with Marty and luxury watches. It will not be the last time I purchased from them

16 January 2026
Rated 5 out of 5 stars

It’s my 4th watch from Luxury of…

It’s my 4th watch from Luxury of Watches spanning more than 20 years.. 3 Cartiers and 1 Rolex. They are always beautiful, exactly as described, and at a sizable discount over other online resources. The most recent purchase was sent to our vacation home. I received a call to confirm the new delivery address, and when the delivery driver got lost I received a call for an update. We agreed delivery to my local FedEx office would be the best solution. When I picked up the watch I received a call to make sure I was satisfied. That’s more than exceptional service. It’s definitely 5 star and more!

14 January 2026
Rated 5 out of 5 stars

I was a lil skeptical@first until I…

I was a lil skeptical@first until I spoke with "Marty"... he made it very clear that I can relax, that I had nothing to worry abt. The watch was/is full factory or full refund, luxury of watches does NOT sell after market watches. Marty was patient with me. I called him numerous times asking the same questions repeatly. Which im sure was very annoying through it all... "Marty"remained patient with me. This was my first time making a large purchase sight unseen so i was a bit nervous. Thank you Marty for making my experience an awesome one. I will purchase again & recommend "Marty" to family & friends @ "luxury of watches"

5 January 2026
Rated 3 out of 5 stars

Watch sold as new

Watch sold as new. Watch looks new, but Watch case heavily worn, fell apart, and not new. Looked like dog chewed it. I love the watch, but case is embarrassing.

10 December 2025
Rated 5 out of 5 stars

New Cartier

Watch was exactly as described. It was a Cartier and they gave the warranty a ne2 date and received an email from Cartier stating it was with new warranty.

9 December 2025
Rated 5 out of 5 stars

This was my second Rolex purchase from…

This was my second Rolex purchase from Luxury of Watches in 19 months! Very happy with the customer service. The watches are in excellent like new condition. Fast FedEx shipping with sign on delivery, which I appreciate for the added security.

24 November 2025
Rated 4 out of 5 stars

Over all very good experience and I’m…

Over all very good experience and I’m happy with the watch and its pricing. Two small things would’ve made for a great experience. 1) the watch was not available in a regular strap so I had a to pay a bit extra for a fancier strap (which wasn’t a bad investment by the way). 2) delivery options with fedex didn’t allow the option of picking the watch from a delivery center so I had to wait at home for few hours for the fedex team to deliver the watch.

28 November 2025
Rated 5 out of 5 stars

Great experience

The watch is perfect and I’m very thankful that Luxury of Watches had this watch available for me to purchase. I’ll wear it everyday and in every situation. The watch was shipped overnight after a holiday weekend and came in great condition. Thank you! I really appreciate it.

28 November 2025

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