The Luxury Peru Travel Company Reviews 

135
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless organization, noting that complex itineraries are exceptionally well-planned, smooth, and entirely stress-free from beginning to end. Travelers also praise the outstanding guides and private drivers who are consistently punctual, deeply knowledgeable, and wonderfully courteous throughout every journey. However, some reviewers were not happy with specific logistical details, mentioning disorganized excursion coordination, surprisingly long travel stretches, or minor planning oversights on particular days. A few other people also felt that certain tour segments, communication channels, or group sizes could be improved during their extended travels abroad.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that everything is organized down to the smallest... See more

Staff

Customers consistently note positive experiences with staff, frequently praising guides and drivers for being... See more

Holidays

Customers had positive experiences with holidays, sharing widespread satisfaction with well-organized... See more

User experience

Consumers find user experience to be a delightful satisfaction, noting that everything is seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BEST TRIP EVER. All was conduced seamlessly and top shelf, from the arrival to the airport in Quito Ecuador, City tour and adventures , Galápagos explorations, to Peru’s Lima tour, Cusco tours, Aquas... See more

Company replied

Rated 5 out of 5 stars

David planned our itinerary perfectly according to our budget and what we wanted to do and see. He also made recommendations that we wouldn’t have considered and we were very pleased he did as we woul... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! David was so great at communication during planning of the trip and with all of my questions leading into the trip. He remained available by text during our trip, although we never... See more

Company replied

Rated 5 out of 5 stars

Everything ran super smoothly, this was a complex trip with many stops, journeys and tours involved and there were no mistakes and everyone involved with the Luxury Peru TC were on time. Only tiny ne... See more

Company replied


Company details

  1. Tour operator
  2. also in
  3. Cultural tours provider
  4. Holiday accommodation service
  5. Tour Agent
  6. Travel agent

About The Luxury Peru Travel Company

Written by the company

The Luxury Peru Travel Company: Handcrafted Luxury Machu Picchu Vacations

Introduction:

Established in 1995 and based in Cusco, Peru, The Luxury Peru Travel Company is a leader in luxury travel, offering bespoke experiences that redefine exploration in Peru.

Core Differentiators:

Benefiting from its Cusco base since 1995, the company stands out with unparalleled insights and exclusive access to local gems, setting it apart in the industry.

Key Offerings:

Specializing in tailor-made itineraries, The Luxury Peru Travel Company offers personalized experiences, from exploring Machu Picchu to gastronomic adventures. Exclusive accommodations range from boutique city hotels to remote Andean lodges. Knowledgeable bilingual guides provide in-depth insights into Peru's history, culture, and natural wonders.

Sustainability Focus:

The Luxury Peru Travel Company is committed to responsible tourism, minimizing environmental impact, supporting local communities, and promoting conservation efforts.

Conclusion:

Focusing solely on luxury travel excellence in Peru, The Luxury Peru Travel Company caters to those seeking unique, meaningful, and luxurious adventures. Whether exploring ancient ruins, savouring culinary delights, or embarking on thrilling adventures, every moment with The Luxury Peru Travel Company is crafted to be a cherished memory. Peru beckons, fulfil your life-long dreams with a Luxury visit to Machu Picchu with The Luxury Peru Travel Company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(135)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth Perfecion

The Luxury Peru Travel experience was just that, luxurious. We were totally impressed with the smooth execution and transition of every phase of our trip. Our accommodations were well chosen, our guides were bar none (especially Nilo in Machu Pichu) and all aspects of our 5 day trip were first class.

21 February 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks Marty : )

Rated 5 out of 5 stars

Macchu Pichu

The guides were very knowledgeable. The accommodations were great and we enjoyed the door to door service that was provided. It was nice not to have to worry about a thing.

16 January 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you Laureen, delighted everything was great for you : )

Rated 5 out of 5 stars

A Short But Terrific Intro to Peru

We had great service, excellent guides and superb hotels. David was very patient when we needed to shorten our trip. We could not do the Cuzco, Sacred Valley section we had originally planned, So we concentrated on Lima, Paracas and the south. The culinary tour was delightful. The Larca Museum amazing. We might not bother with central Lima and spend more time in the Miraflores and Barranco areas.The dinner in the desert after the overflight of Nazca lines was incredible. Highly recommended.

8 January 2025
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks Rick, we are delighted you had a great vacation! We hope to welcome you back here really soon.

Rated 5 out of 5 stars

Amazing Company and an Amazing Planner

Please use this company if you want a stress free vacation with zero worries. Diana took care of everything, we had a guy on the ground that would text every night to make sure we were on the same page for the next day. Every guide was on time and was extremely knowledgeable with the areas that we visited. We booked all private tours and first class amenities. Both we spot on. Nothing was missed and in a world that is unpredictable.....our time was anything but. Thank you for putting together an amazing experience for my son and myself.

20 December 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks Paul, I have forwarded to Diana. We are delighted you had a great Vacation and we hope to welcome you all back here one day soon!

Rated 5 out of 5 stars

Top notch client service

Top notch client service. Excellent communication. Flexible and willing to work with my desires and budget. Would definitely recommend.

1 January 2025
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks Nicole : )))

Rated 5 out of 5 stars

Wonderful Travel Company

I highly recommend the Luxury Peru Travel Company. We recently returned from our trip to Peru and we had an excellent time! I specifically worked with David to plan our trip and he is THE BEST! He was always quick to answer any questions I had and he made sure our trip included everything we were looking for. I loved the peace of mind that came with having everything arranged for us. The accommodations were truly luxurious and everyone we met (tour guides, transportation, etc) was wonderful. We had a great time in Peru and that’s all thanks to David and the Luxury Peru Travel Company. If you're trying to decide who to make your journey to Peru with, look no further than this incredible company!

14 December 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks for the great review and I have forwarded this to David. We hope to see you all again here in Peru really soon!

Rated 5 out of 5 stars

Impeccable Service and Unforgettable Experience

From the time we booked the trip until our departure from Peru, The Luxury Peru Travel Company provided white glove treatment. The itinerary was perfect and the lodging and excursions were impeccable. Highly recommend!!!!

27 December 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks Robert, hope you and yours have a healthy and prosperous New Year!

Rated 5 out of 5 stars

Everything was delivered as planned

Everything was delivered as planned. Transfers and Guides were on time, room upgrades were given when available. Overall experience was excellent.

22 November 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Alex thank you for your excellent feedback. Will be sure to share with the team! : )))))

Rated 5 out of 5 stars

Great Value!!

The guides!! But also the value provided on hotels, meals and a smooth, perfectly timed out schedule for our quick trip in Peru.

25 November 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks Nick, delighted you enjoyed it, we hope to see you all again soon!

Rated 5 out of 5 stars

The guides were there every step of the way

The guides were there every step of the way. They quickly set our minds at ease that everything would be taken care for us.

28 October 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you Mark, delighted you had a great vacation : )

Rated 4 out of 5 stars

Well organised and friendly staff

Everything was very well organised, punctual, and the guides were very knowledgeable and friendly. A few issues to note:
- The journey from Arequipa to Puno was rushed. The guides had decided to return that evening so we did not stop as often as we should have and the drive was a too fast; to the point that all of the children vomited with travel sickness.
- There were also a few times we asked to stop at specific viewpoints, or increase time in one place and reduce in another, and we were told we were not allowed. Very irritating as flexibility was a main driver to booking a fully managed tour.
- There was a lunch stop where the venue was not prepared for our group so we had nowhere to sit. The staff were trying to put together tables with filthy chairs. We eventually got seated but it was a bit stressful.
In regards to the children, it would be great to choose guides who are able to make it fun for them, and to use earpieces to hear the guide when pulled away by the children. The only other issue we experienced was with the van in Cusco; the speakers at the back were not working and, even though we advised repeatedly that we could not hear the guide, he continued to mumble into the side of the microphone so l didn't hear anything he said. The speakers were eventually fixed. Overall an amazing trip and experience and we were well taken care of by the whole team. We would definitely recommend the company to family and friends.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The details of the transfers, guides, accomodations and tours were all perfectly organized. Each transfer was waiting for us upon our arrival and each of the guides was knowledgeable and personable.

16 October 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Wonderful, thank you so much!

Rated 5 out of 5 stars

12 Day Peru - Lima, Arequipa, Colca, Lake Titicaca, Machu Picchu

We just wrapped up a 12 day personal tour and it was absolutely amazing. David and Andrew put together a well thought out itinerary and was executed beautifully. Everything was exactly as advertised. The guides (Sue, Norma, Hugo, Jhanet, Beto) were knowledgeable, energetic and passionate about Peru and it's people. The drivers and greeters (Gustavo, Ricardo, Modesto, etc) were friendly and professional. This was a trip of a lifetime for my wife and I. Thank you to the Luxury Peru team!

13 October 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you Nicolas, I'll pass on to David!

Rated 5 out of 5 stars

excelent service, easy comms and amazing experience

I have checked 4 different companies and went with this one in the end. I am so happy i did, everything greatly organized, completely hassle free, high level of professionalism. A-Z the whole trip was a success. They were also very quick to assist and support during the travel, great experience

12 October 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you Alin we are delighted you had a great vacation!

Rated 5 out of 5 stars

When they say “luxury” they mean it

When they say “luxury” they mean it! All of the hotels were amazing, the guides were informative and helpful. I went in very excited about the Amazon portion and not knowing much about Machu Picchu, but I left knowing I’ll be back to explore Cusco more. And I will definitely book through David again.

25 September 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thanks for the great review EE : ))

Rated 5 out of 5 stars

Luxury Peru Travel exceeded our expectations.

We had a great holiday thanks to Luxury Peru Travel.
They created a specific itinerary to our requests, and then executed everything to perfection. The hotels were fantastic, the drivers and guides were all on time, and gave a great service. I would very highly recommend them to anyone planning a trip to Peru.

1 September 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Bill, thank you for a lovely review. We are delighted you had a great vacation. We hope to see you again soon : )

Rated 5 out of 5 stars

Responsive and professional

Responsive to any questions before trip.
Trip was well mapped out and support was there every step of the way. All the people met were professional, kind and helpful. Very well organised.

31 August 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Thank you Glenn, we'll forward your review to the team. We hope to be able to host you again really soon.

Rated 5 out of 5 stars

My husband and I recently traveled to…

My husband and I recently traveled to Peru with the Luxury Peru Travel Company and had the most wonderful holiday. Everything was planned to perfection and so it all went smoothly. There is always a member of their team there to support you, we didn’t need to worry about a thing. We highly recommend anyone to book their trip with this company. Truly, memories to cherish for a lifetime.

23 August 2024
Unprompted review
The Luxury Peru Travel Company logo

Reply from The Luxury Peru Travel Company

Rebecca thank you, I'll pass along your thanks to the team!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look