Luxury Watch Supply  Reviews 

4,685
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 725 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless website navigation, the remarkable ease of entering daily raffles, and the incredible selection of high-end luxury timepieces available. Reviewers also note the exceptionally friendly staff members, describing that participating in the draws and interacting with the team is a genuinely fun and rewarding process. However, some people mentioned that it can be deeply frustrating not to win anything despite entering multiple competitions over a long period of time. Consumers also noted a noticeable lack of clear communication and information regarding exactly when specific draws take place or when competitions officially close.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the brilliant selection of... See more

User experience

Customers had positive experiences with user experience, highlighting how easy it is to register, navigate... See more

Competition

Reviewers mention positive feedback about competition, highlighting that the process is easy and the odds for... See more

Website

People report positive experiences with website, finding it easy to navigate, use, and register on. Consumers... See more

Staff

Consumers find staff to be exceptionally professional, diligent, and responsive throughout the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s been a wonderful experience, being among other like minded watch enthusiasts. The questions and playing to win a unique time piece is a monthly ritual. Recently, winning at 3rd place... See more

Rated 5 out of 5 stars

Professional manage website that gives you the opportunity to obtain a unique watch. At the same time helping the environment with tree planting. Win win for everyone. I enjoyed the free points t... See more

Rated 5 out of 5 stars

So you won’t always win . But when you do , and I have two times , it is the most amazing experience . Your notified fast , like within a few hours fast . Your given options . Once you choose, it jus... See more

Rated 5 out of 5 stars

Won a Rolex Sky Dweller earlier this summer and love everything about Lux Watch Supply! Awesome watch, smooth process and Harry is great with communication and making sure user experience is top notch... See more


Company details

  1. Shopping & Fashion

Written by the company

We're the UK start-up putting luxury watch brands within reach. We started Lux Watch Supply to take players one step closer to the timepiece of their dreams – with the odds to make it a reality. For us, it’s all about keeping it simple. Buy a ticket, play the game, enter the draw, and you could win. We only ever release a limited number of tickets for each draw, so you’ve got a serious chance of walking away with a brand-new watch worth £10,000 or more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(4,685)

705 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Epic

Very simple, straightforward and easy to use, great prices for great chances at winning prices

27 August 2026
Rated 5 out of 5 stars

Luxury Watch Supply

Luxury Watch Supply has an easy, clear app with details on past wins, which is always good to see. Planting a tree for every purchase is a great initiative, although we all know that we aren’t doing it for that reason.

27 August 2026
Rated 3 out of 5 stars

Prices continue to rise

Prices continue to rise, too many tickets sold. The odds keep getting worse.

23 August 2026
Unprompted review
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

I understand your frustration - we don't increase our ticket prices often however we have to reflect what the market is doing in terms of watch prices to ensure we are covered when it comes to total tickets. Watch prices move up quite rapidly, especially with the increasing price of precious metals and discontinuation of certain popular models we run in our comps often.

Rated 5 out of 5 stars

Let me win once :)

The website was easy to navigate, the product selection does not always meet with what I like but usually does, the ordering process always quick and hassle-free

15 August 2026
Rated 5 out of 5 stars

Trustworthy !

Gets back to you quickly once the results are announced, provides clear explanations of the process, and ensures prompt delivery of the prize with full transparency and genuine care to make sure it is received safely.
Trustworthy and reliable.

13 August 2026
Unprompted review
Rated 1 out of 5 stars

your site crashed and who knows if that…

your site crashed and who knows if that drawing for the yacjmaster was tainted by it and when the site was back online did that reset my chance of winning. very sketchy!

14 August 2026
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

To clarify: the site outage didn't affect the Yachtmaster draw itself, we pushed the draw back by 12 hours specifically so no one's chances were affected by the downtime. No tickets or entries were lost or reset when the site came back online, everything picked up exactly where it left off. The draw went ahead at the newly scheduled time & once all tickets were sold, so the outcome wasn't influenced by the crash.

If you have a specific ticket number or entry you'd like us to double check, send it over and we're happy to confirm it directly. I'm on harry@luxurywatchsupply.com

Rated 5 out of 5 stars

Quick and easy communication with…

Quick and easy communication with Harry. On the win I decided to take the cash because I already have a similar model and the money was transferred almost immediately when I transferred my details.
Still playing with Lux looking for that elusive Daytona !

12 August 2026

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