Brilliant service
Brilliant service, amazing apartment with great views
4 March 2026
Unprompted review
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Company details
Written by the company
Luxury Serviced Accommodation in Belfast Northern Ireland
Contact info
Haypark House, bt73fd, Belfast , United Kingdom
- info@luxusaccommodation.com
- luxusaccommodation.co.uk
3.3
Average
10 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Another same day cancellation
Like most of the reviews here texted me the day of arrival to say the apartment I had booked was not available due to maintenance issues, oddly they sent the text within minutes of me paying the additional security deposit. They offered another apartment in a different location but did all this via WhatsApp and avoided messaging me via booking.com who I had made the reservation with. I turned down the offer and contacted booking.com
28 December 2025
Unprompted review
Best accommodation in belfast
Best accommodation in belfast. Excellent service and the cleaning was impeccable. Highly recommended
10 November 2025
Unprompted review
Friendly and professional
Friendly and professional, Adam was brilliant and found us the perfect spot for our move back to Belfast from the US. Would highly recommend. Martin
7 November 2025
Unprompted review
It was a good place
It was a good place.
We haven’t had any problems aside from the heater which was resolved immediately anyway.
Everything was good. Highly recommended as it is near the city centre as well.
15 November 2025
Unprompted review
Cancelled day of stay
Cancelled day of stay, seems we aren’t the only ones this has happened to. Were no help whatsoever not even a phone call back. Removing people’s reviews as well that state the truth!
11 October 2025
Unprompted review
Cancelled accomodation on the day via…
Cancelled accomodation on the day via an AI generated message and refused to answer calls or emails for in excess of a week now. Claimed damage deposit funds, then refused to refund despite cancelling accomodation on their end and failing to offer an alternative solution whilst still advertising other properties. Avoid at all costs.
29 August 2025
Unprompted review
Accommodation cancelled on day of check in with no alternative offered
Used this provider through booking.com They cancelled our accommodation on day of check in without offering any alternative leaving us stranded. They then refused to answer any calls or messages.
Update 30/08: They called. Advised what happened to property, gave an explanation on why the calls weren’t answered. Acknowledged that it wasn’t good enough. Also offered a complimentary stay the next time we’re in Belfast.
29 August 2025
Unprompted review
Clean but strong smell of smoke in bedroom
Apartment was clean and well equipped.
Strong smell of smoke in one of the bedrooms, despite being a non smoking property. It's describes itself as 6 person apartment but the two beds are queen size and the sofa bed was very uncomfortable.
9 July 2025
Unprompted review
Lovely apartment very clean great…
Lovely apartment very clean great location. 5 minute drive from the train station and walking distance to shopping and pubs
2 June 2024
Unprompted review
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