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Luxusteak Reviews 

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TrustScore 3 out of 5

3.2

Home Furniture Shop
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Company details

  1. Home Furniture Shop
  2. Garden Furniture Shop
  3. Living room shop

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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(1)

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Rated 1 out of 5 stars

Inferior Product + Poor Customer Service

I received my order today, unfortunately it wasn't correct, I didn't receive the seats I picked online, and one of the seats arrived broken. The customer service agent Matthew failed to provide an adequate response to my query. According to the service agent I now have to weather proof and store the incorrect and broken seats and wait further instruction otherwise I will incur an additional charge. Getting directed to the T&Cs by a service agent is never a pleasant experience.

6 March 2024
Unprompted review

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