Luxvalu Reviews 99

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that items were not received. People also expressed dissatisfaction with the products, often receiving an incorrect or substitute item, such as a small piece of cloth instead of the ordered product. Reviewers consistently found the company's website to be problematic, with tracking links often broken or the entire site becoming unavailable. The delivery service was also a major point of contention, as many did not receive their packages or experienced tracking issues. Furthermore, customers faced considerable difficulties with refunds for unreceived orders.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders. Many customers report not receiving their... See more

Product

Clients share negative opinions on product. Many reviewers report not receiving the products they ordered,... See more

Website

Customers had negative experiences with the website. Many reviewers reported that the website was no longer... See more

Delivery service

Users describe negative interactions with delivery services, with many reporting that ordered items like fans... See more

Refund

Customers consistently express dissatisfaction with the refund process. Many reviewers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

They are scammers, placed an order since July 18th never received it. Emailed them never got any got any response. Whosoever is behind this SCAM company will lose something bigger and greater than wha... See more

Rated 1 out of 5 stars

Ordered 2x ColdPress juicers at £30 when I saw it advertised on TikTok. I’ve waited over to weeks now for delivery. Got sent a tracking number (UD747176914YP) every time I click on the tracking numbe... See more

Rated 1 out of 5 stars

They scammed by advertising on instagram! Unbelievable how these got away- trusted this as it seemed like a genuine shop. Know not to trust insta advertisement blindly anymore. No where to report it e... See more

Rated 1 out of 5 stars

I put in the order to receive this fan and I received in a UPS piece of plastic small 5 x 7 package a piece of white cloth like paper towel. This is totally unacceptable and very fraudulent do not buy... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

99 reviews

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Rated 1 out of 5 stars

Wouldn't even give 1 star

Wouldn't even give 1 star!
SCAM SCAM SCAM

ORDERED OFF FACEBOOK, NEVER RECEIVED IT, CANT FIND TRACKING DETAILS ON SHOPIFY. NOW THE SITE ISNT EVEN ON THEIR.

WILL BE REPORTING TO MY BANK FOR FRAUD AND GET A CHARGE BACK.
DISGUSTING HOW THESE COMPANIES GET AWAY WITH IT

5 August 2025
Unprompted review
Rated 1 out of 5 stars

I have NOT HEARD FROM THEM

I have NOT HEARD FROM THEM. I placed my order for the JUICER on TikTok! They got my money and I have NO WAY to reach them for ANYTHING! The emails I sent NEVER GO THROUGH And their website cannot be found!

17 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! I got caught and they made off with my monies and no product. Sent a link that temporarily worked and its no longer available.
Their icy cold fan.

Be careful out there...

26 July 2025
Unprompted review
Rated 1 out of 5 stars

Where is my package

Where is my package Totally a fake page they scammed me outta my money i ordered ColdBlast™ Adjustable Fan, ColdBlas Adjustable Fan they sent me a tracking number then i got a delivery date and never gotten my order at all i paid with Shop online Received information that order was delivered but never did get it i wrote 5 emails already and no answer at all i been trying to contact them but there ain’t any other way to contact them to get my money back they also took down there website that only has 2 things on there i know it was a fake page i will have my bank contact yall

3 August 2025
Unprompted review
Rated 1 out of 5 stars

Don’t order from company

I ordered a cold press juicer on June 20,2025. Recieved a tracking number for the juicer. I never recieved the juicer but I got a small black bag with the tracking number from the post office with 4 uno cards in it. Contacted the company who steadfast claimed I recieved it . They stopped communicating.contacted the usps.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

2025 SCAM!

2025 SCAM!! This LUXVALU SHOULD BE BLOCKED ON ALL SITES!! STEALING PEOPLES MONEY! PAID FOR THE JUICER, GOT SENT A TRACKING NUMBER AND ITS BEEN WEEKS AND NOTHING HAS ARRIVED!! MFS😡

26 July 2025
Unprompted review
Rated 1 out of 5 stars

Where is my package

Where is my package. YA'LL stop tracking. Beatrice Williams, 7100 Tulane Road Apt #502 East, HornLake Ms.38637. Where is my package. If not my bank WLL CONTACT YA'LL.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

I ordered a cold juicer and I paid with Shop online.
Received information that order was delivered but never did.
I wrote to the email 3 times already.
No answer.
Obviously a scam.
How can we get our money back?
Thank you

15 July 2025
Unprompted review
Rated 1 out of 5 stars

LUXVALU A TOTAL SCAM!

I ordered two fans last July 25th. They took the money out of my bank, gave an email confirmation with tracking number on my order. But when you try to access their website, shop, or click the tracking number…it’s says “This shop is no longer available”. Total scam! I hope Karma gets them big time!

25 July 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM..

TOTAL SCAM... DO NOT ORDER
They will ship you a package that contains nothing just so they can say that according to the tracking number your product was delivered!! I received a piece of cut up towel/cloth.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM!!!’

I ordered the Cold Pressed Juicer on July 20th in good faith. I was able to track my order up until yesterday day where it appears the website is gone and the money has been drawn out of my account . Yet I have not received any updates on tracking nor can I access my tracking number. It’s hard breaking to think someone would just take my hard earned money. Being Scammed is a horrible feeling!!! I want my money back!!!!

19 July 2025
Unprompted review
Rated 1 out of 5 stars

It is absolutely a scam

It is absolutely a scam, ordered on the 5th of July and waited like forever, email them with no response, tried tracking, that’s a deadlock, just recently realised their site is completely gone, I have raised dispute with my bank and will be refunded, this is unacceptable.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

THIEVES, SCAMMERS AND ROUGES!!!

I ordered this juicer on 17th July, there’s been no acknowledgement of the order or tracking details sent to me. Just a few minutes ago, 1st August, I received my delivery in the post only to open it and find a white piece of clothe. Are you CRAZY!? Are you NORMAL? YOU ARE THIEVES REAPING PEOPLE OFF and that is unconscionable!!! How can anyone pay £45 for a juicer only to be given ‘a piece of white clothe’ smaller than a handkerchief?! You are THIEVES AND ROUGES!!!! Your company should be BANNED!!! You are THIEVES AND SCAMMERS and You SHALL NOT enjoy ANY of profit you make.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Deffinitly a scam site dont order

Deffinitly a scam site dont order, you pay for your items and never recieve them, theu setup a fake tracking site to make it look like you will recieve your items but never will.

This company needs to be black listed from all countries.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

I got scammed I’ve ordered cold press…

I got scammed I’ve ordered cold press juicer on July 7th and till yesterday is has been preparing shipment I’ve emailed them everyday got two responses but still lacked basic information now the website is nowhere to be found 65$ gone scammers I hope they’re caught

7 July 2025
Unprompted review

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