Luz123 Reviews 

21
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Always on the phone for help and advice. Thanks to them I am not afraid to receive my electricity bill. They always advise me when to change and which supplier for the best tariff.

Rated 5 out of 5 stars

They bring offers for electricity and gas suppliers in a timely manner with realistic savings. They do all the work, you only need to check and agree the deal is better than your current one and acce... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Luz123. The staff are fantastic — always friendly, attentive and genuinely helpful. They go above and beyond to make sure everything is explained clear... See more

Company replied

Rated 5 out of 5 stars

Luz123 not only makes the switch process so simple but there is always a follow up to ensure you are getting the best value for money. Barbara and Mark both help you understand the reason for the sw... See more

Company replied

Company details

  1. Electric utility company
  2. Business and IT Consulting agency
  3. Solar Energy Company
  4. Tax Preparation
  5. Telecommunications Contractor

Written by the company

LUZ123 es una consultoría energética independiente con sede en Jávea, en la Costa Blanca de España, que ayuda a empresas y particulares a reducir sus costes energéticos. Desde 2016, hemos trabajado con restaurantes, bares, hoteles y clientes residenciales en toda la región, comparando ofertas de múltiples proveedores para conseguir mejores tarifas y condiciones, sin vincular a los clientes a un único suministrador. Nuestro enfoque es simple: encontrar la oferta energética más competitiva para el perfil de consumo específico de cada cliente y negociar en su nombre.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.6

All reviews

(21)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic support

Always on the phone for help and advice. Thanks to them I am not afraid to receive my electricity bill. They always advise me when to change and which supplier for the best tariff.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

We are so grateful to 'Luz123' as

We are so grateful to 'Luz123' as, over many years now, they have been consistently pro-active and successful at securing the best deals for our utility requirements.

11 September 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, David! We’re delighted to hear that LUZ123 has consistently helped you secure the best deals for your utility requirements over the years. Being proactive and looking after our customers is at the heart of what we do. We truly appreciate your continued trust and kind words! 🙏⭐

Rated 5 out of 5 stars

Every time I have asked for help they…

Every time I have asked for help they have responded.

7 September 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Paul! We’re delighted to hear that you’ve always received a prompt response whenever you’ve needed our help. Being there for our customers and providing reliable support is really important to us. We truly appreciate your kind words and continued trust! 🙏⭐

Rated 5 out of 5 stars

We are very happy with Luz123

We are very happy with Luz123. Their service is friendly and quick, and our electricity bill has dropped significantly.

9 March 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Daphne! We’re delighted to hear that you experienced our service as friendly and quick, and that we were able to reduce your bill significantly! That’s exactly what we aim to achieve for our customers. Thank you for your fantastic recommendation! 🙏⭐

Rated 5 out of 5 stars

Great company that found my best deal

Great company that found my best deal , I highly recommend them

2 September 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Paul! We’re delighted to hear that we were able to find the best deal for you. We really appreciate your kind words and your recommendation! 🙏⭐

Rated 5 out of 5 stars

Great & Prompt experience

Great & Prompt experience, giveing good value for money

16 July 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much for your review Jeremy! We’re delighted to hear that you had a great and prompt experience with LUZ123 and that you feel you’re getting good value for money. We really appreciate your support! 🙏⭐

Rated 5 out of 5 stars

We have been a client of LUZ 123 for…

We have been a client of LUZ 123 for several years, dealing with solar panels, electricity suppliers, always had great advice and service

28 August 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Michael, for your kind words and for being a valued LUZ123 client for several years! We’re delighted to hear that you’ve been happy with our advice and service, from solar panels to finding the right electricity suppliers. We really appreciate your continued trust and support! 🙏⭐

Rated 5 out of 5 stars

Barbara and Mark are super deal…

Barbara and Mark are super deal founders and always make it easy to move to another company when needed

28 August 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much for your kind words! We’re delighted to hear that you find Barbara and I so helpful and that we make the process of switching suppliers easy and hassle-free. We really appreciate your trust and support! 🙏⭐

Rated 5 out of 5 stars

Great service

Was contacted with a better electricity tariff and Barbara organised the change within hours! Simple and efficient!

8 May 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Carole! We’re delighted to hear that Barbara was able to arrange a better electricity tariff for you so quickly. We always aim to make the process as simple and efficient as possible, with minimal effort for our customers. We really appreciate your kind words and support! 🙏⭐

Rated 5 out of 5 stars

Great advice and service provided by…

Great advice and service provided by Mark and Barbara. Always following up when needed in a timely fashion.

30 July 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Frank! We’re delighted to hear that you’ve been happy with the advice and service provided by Barbara and myself. We always aim to be responsive and make sure our customers are well looked after. We really appreciate your kind words and support! 🙏⭐

Rated 5 out of 5 stars

Luz 123

I have been with Mark at Luz for about 5 years now. He sorts out my internet, phones and electricity supplier. Nothing is too much for him and in fact the whole team are great. Emails or messages are answered straight away and any problems are solved. There is also a lot of knowledge between them all. 100% happy with all the services provided. It has made our transition in Spain so much easier. Thank you

28 August 2025
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Sue, for your wonderful review and for trusting me and the LUZ123 team for the past 5 years! We’re delighted to hear that we’ve been able to make your transition to Spain easier by taking care of your internet, phone and electricity services. It’s fantastic to know that you’ve been so happy with our service and that you’ve always received quick support whenever you needed it. We truly appreciate your 100% recommendation and continued trust! 🙏⭐

Rated 5 out of 5 stars

I didn't have to do anything

I didn't have to do anything, all the work was done for me, I get the benefit of cheaper electricity and the knowledge that luz123 are looking after me.

27 August 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Steve! We’re delighted to hear that we’ve made the process so easy for you, while helping you benefit from cheaper electricity. It’s great to know that you also appreciate the peace of mind of having LUZ123 looking after you. Thank you for your trust and support! 🙏⭐

Rated 5 out of 5 stars

Great service and really good price

Great service and really good price

24 August 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you, Richard! We’re delighted to hear that you’re happy with our service and the price. We really appreciate your kind words and your support! 🙏⭐

Rated 5 out of 5 stars

Reliable and good advice on swapping to…

Reliable and good advice on swapping to the most suitable supplier.
We have used the LUZ 123 service for 6 years with total success

1 September 2025
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Les, for your wonderful review and for trusting LUZ123 for 6 years! We’re delighted to hear that you’ve found our advice reliable and that we’ve consistently helped you choose the most suitable supplier. We really appreciate your continued trust and support! 🙏⭐

Rated 5 out of 5 stars

Luz123 bring offers for best electricity and gas contracted prices

They bring offers for electricity and gas suppliers in a timely manner with realistic savings. They do all the work, you only need to check and agree the deal is better than your current one and accept - all the work of the tedious contract change is handled by them. Not only that, they look after you throughout the new contract should you have any queries. Been with them for 5+ years and have been satisfied and well looked after with information on new realistic deals that you can save with. You never have to accept but having done the work for you as to who is the cheapest supplier, you would be foolish not to listen - Thank you Barbara & Mark at Luz123

18 August 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much, Mr Bossons, for your fantastic review and for trusting LUZ123 for over 5 years! We’re delighted to hear that you value the savings, the simplicity of our service, and the ongoing support from Barbara and Mark. We really appreciate your kind words and continued trust in us. It’s a pleasure looking after you! 🙏⭐

Rated 5 out of 5 stars

Very useful service that search the…

Very useful service that search the market and find you the best deal for your needs. Recommended

18 August 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you, Richard! We’re delighted to hear that you found our service useful and that we helped you find a deal that suited your needs. We really appreciate your recommendation!

Rated 5 out of 5 stars

An excellent switch company

Luz123 not only makes the switch process so simple but there is always a follow up to ensure you are getting the best value for money.
Barbara and Mark both help you understand the reason for the switch

17 August 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you for your wonderful 5-star review! ⭐⭐⭐⭐⭐

It’s fantastic to hear that you found the switching process so simple and that Barbara took the time to explain everything clearly and make sure you understood the reasons behind the switch.

We’re also pleased that our follow-up service has given you confidence that you’re continuing to get great value for money.

Thank you for choosing LUZ123 and for recommending us. 💚

Rated 5 out of 5 stars

Very positive experiences

I’ve had a really positive experience with Luz123. The staff are fantastic — always friendly, attentive and genuinely helpful.

They go above and beyond to make sure everything is explained clearly and do everything they can to make the transition from one energy company to another as smooth and straightforward as possible. It’s reassuring to feel that someone is actually looking after things and is there to help whenever you need them.

I would definitely recommend Luz123 to anyone looking for help with their energy contract. Excellent customer service from a team that really cares! ⭐⭐⭐⭐⭐

20 July 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐

We’re delighted to hear about your positive experience with LUZ123 and that our team has made the process of switching energy providers smooth and straightforward for you.

Our customers are at the heart of everything we do, so it means a lot to know that you felt supported, listened to and genuinely looked after. We’ll be sure to share your kind words with the team!

Thank you again for your recommendation and for choosing LUZ123. 💚

Rated 5 out of 5 stars

Quick action

Fast and efficient action on emergency call Sunday night.

9 August 2026
Unprompted review
Luz123 logo

Reply from Luz123

Thank you for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear that we were able to respond quickly and efficiently to your emergency call on Sunday night. We know how important it is to have support when you need it most, and we’re glad our team could be there to help.

Thank you for choosing LUZ123 and for taking the time to share your experience! 💚

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