LV PROPERTY Reviews 221

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I was interested in looking for a flat and Rosie helped me a lot with the knowledge of the area. Her advise was really good and helped me think of lots of extra things too

Company replied

Rated 5 out of 5 stars

Great service from the team. Rosie was very helpful and arranged a viewing for me within hours. Would definitely use again.

Company replied

Rated 1 out of 5 stars

Worst experience I’ve had with any estate agent ever! Very hard to get hold of, and don’t reply to emails promptly. Been dealing with both sales and letting and they’ve always either been out on appoi... See more

Company replied

Rated 5 out of 5 stars

Can’t thank Stacey at LV Property enough for all her help! From the moment I spoke to her, she was so friendly, genuine, and easy to get along with. Nothing ever felt like too much trouble — she kept... See more

Company replied

Company details

  1. Estate Agents
  2. Apartment Letting Agency
  3. Property Investment
  4. Property management company

Written by the company

Welcome to the home of the ''Award Winning Estate Agent'' having won the ''Best Lettings & Sales Agent 2022'' for the Birmingham region at the prestigious SME awards, we feel this is a great achievement only made possible by the support of our of our many happy clients. Known as the Boutique Estate Agency with a passion for people and property. We are consistently selling properties for 100% of the asking price, which means our clients make more money when they sell with us. So if you are looking for an estate agent that eats, sleeps and breathes your transaction you have come to the right place, it’s why 82% our business comes from client referrals and word of mouth. We are the go to Estate Agent In Birmingham when it comes to buying, selling, investing and letting property. We have three offices covering Birmingham 1. Birmingham City Centre 2. Edgbaston 3. Jewellery Quarter so why not pop in for a coffee to see how we can help.


Contact info

4.1

Great

TrustScore 4 out of 5

221 reviews

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Rated 5 out of 5 stars

Sana was very professional and helpful

Sana was very professional and helpful. Kept me in the loop with everything i needed to know and answered all my concerns and questions i had . 5 stars all around 🫶🏻

27 May 2025
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you for your review

Rated 5 out of 5 stars

Great service

Been renting from LV for a while and always had quite a positive experience. Sana has been looking after us and is easy to contact, professional and friendly.

9 May 2025
Unprompted review
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Reply from LV PROPERTY

Thank you so much

Rated 5 out of 5 stars

I am a first time renter in my early…

I am a first time renter in my early twenties who recently moved to Birmingham and they, especially the letting agent Stacey, made me feel so comfortable and helped me answer all my questions. They helped me find a place that ticked all my requirements and tailored to the the things I needed. I am so grateful and had wonderful experience and will forever recommend them!!!

30 April 2025
Unprompted review
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Reply from LV PROPERTY

Thank you for your kind words

Rated 4 out of 5 stars

Found my first home with LV and thanks to Sana …

It’s been a quick process to find the best apartment in Birmingham with the LV Property. I was assisted by Sana since day one and she has been in touch for all sort of queries I had and made sure to fix them even been working from abroad at the moment. Kudos to her, Also accommodated my requests with the landlord which she got approved and I’m satisfied with that. Must say she helpful and responsive.

29 March 2025
Unprompted review
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Reply from LV PROPERTY

Really awesome review - thank you

Rated 5 out of 5 stars

Excellent Experience

Recently started renting again and my experience with LV can only be said to be excellent. Since moving in Corrine has been easy to communicate with, attentive, and has sorted out all the issues I raised upon moving in.
Highly recommended.

8 April 2025
Unprompted review
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Reply from LV PROPERTY

Thank you for taking the time to share your experience — we're so pleased to hear it's been a smooth start! Corrine is a valued member of the team and takes great pride in making sure our tenants feel supported from day one. We're glad her attentiveness has made a difference for you.

If there's anything more we can do as you settle in, don't hesitate to reach out.

Rated 1 out of 5 stars

Worst experience

Worst experience I’ve had with any estate agent ever! Very hard to get hold of, and don’t reply to emails promptly. Been dealing with both sales and letting and they’ve always either been out on appointments or annual leave, never returning any calls. Hamad (sales manager) has been rude and difficult to work with. They refuse to share the tenants contact details with me even though I am the landlord! If you’re looking to rent or sell your property, stay far from LV property, they will make the whole process very difficult for you.

18 March 2025
Unprompted review
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Reply from LV PROPERTY

Thank you for your feedback — we’re genuinely sorry to hear that your experience didn’t meet expectations. We strive to offer a responsive and professional service to all our clients, and it’s clear that, in this case, we fell short of the mark.

That said, we’d like to clarify that our team balances a high volume of appointments and viewings, which can sometimes affect response times, though we’re continuously working to improve this. In regard to tenant contact details, we're required to follow GDPR regulations, and we always aim to handle such matters in a compliant yet supportive manner.

We truly regret that you feel this way and would welcome the opportunity to speak directly and resolve any outstanding concerns. Your feedback is important to us, and we hope to be able to restore your trust in our team.

Rated 5 out of 5 stars

Mid tenancy checkup

Sana was absolutely fantastic. She was professional and so easy to talk to! Sana communicated any issues to the landlord and was so lovely. Thank you :)

7 March 2025
Unprompted review
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Reply from LV PROPERTY

Thank you so much for your kind words! We're delighted to hear that Sana made such a great impression — she’s a true professional and always goes the extra mile to ensure clear, friendly communication between tenants and landlords.

We’ll be sure to pass on your lovely feedback to her. Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

Sana came for a property inspection

Sana came for a property inspection, friendly person, everything went smoothly, took some pictures and reported a maintenance issue for us which was quite helpful.

3 March 2025
Unprompted review
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Reply from LV PROPERTY

Thank you for your fantastic feedback. We’re thrilled to hear that Sana made your property inspection a smooth and positive experience. It’s great to know that she was able to assist with the maintenance issue and ensure everything was handled promptly.

At LV Property, we pride ourselves on providing top-notch service, and your feedback reinforces our commitment to supporting our tenants in every way possible. If you need any further assistance or have any questions, please don’t hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Sana was very polite,professional and…

Sana was very polite,professional and friendly when she came in for the property inspection.

3 March 2025
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you for sharing your experience! We’re delighted to hear that Sana made such a positive impression during your property inspection. Her professionalism, politeness, and friendly demeanor are qualities we truly value, and it’s wonderful to know she provided you with great service.

Rated 5 out of 5 stars

Been using Lv property for rental and…

Been using Lv property for rental and Stacey Wallace has been fantastic, any queries or minor problems with tenants and she’s got straight on the case, couldn’t thank her enough or recommend the company more, best company I’ve used

28 February 2025
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Wow! Thank you so much for your kind words! We’re thrilled to hear that Stacey Wallace has been such a valuable asset to you. At LV Property, we pride ourselves on providing proactive and dedicated service, and it’s fantastic to know that Stacey has consistently addressed any queries and tenant issues promptly.

Your recommendation means a lot to us, and we’re so grateful for your continued trust in our services

Rated 5 out of 5 stars

Helpful and Efficient Staff in LV

Thanks to Sana for her timely and efficient remedial actions to ensure my property is in good condition to my tenants.
Besides, I am so happy to know that Stacey had been back to LV! She had provided me very helpful and informative replies to my enquiries.

26 February 2025
Unprompted review
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Reply from LV PROPERTY

Thank you so much for your thoughtful feedback! We’re delighted to hear that Sana’s timely and efficient actions helped ensure your property was in great condition for your tenants. It's always our goal to provide swift and effective solutions.

We’re also thrilled that Stacey’s return to the team has been such a positive experience for you. Her helpful and informative responses are exactly what we strive for, and we’re glad she was able to assist you.

Your satisfaction is incredibly important to us, and we truly appreciate your continued trust

Rated 5 out of 5 stars

Corrine Cook who manages my property…

Corrine Cook who manages my property has been helpful and responsive, acting with a positive attitude

21 February 2025
Unprompted review
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Reply from LV PROPERTY

Thank you for sharing your experience with us! We’re so glad to hear that Corrine Cook has been helpful and responsive in managing your property. Her positive attitude and commitment to excellent service are qualities we truly value, and it's wonderful to know that she's been able to assist you effectively.

Rated 5 out of 5 stars

Property Inspection

I recently carried out a property inspection with Sana and she was very professional, friendly and answered all of my questions. Prior to the inspection, she has been communicative throughout the whole process.

17 February 2025
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you so much for your kind words! We’re thrilled to hear that your property inspection with Sana went so well. It’s great to know that she was not only professional but also friendly and attentive, taking the time to answer all of your questions and ensure the process was clear and smooth.

We are proud of the high standards of service we provide, and it's fantastic to hear that Sana maintained excellent communication throughout the entire process. Your feedback is incredibly valuable to us as it helps us continue to improve and deliver the best possible experience to all our clients.

Rated 5 out of 5 stars

Absolutely Amazing service from Sana!!

Absolutely Amazing service from Sana!!
I had the pleasure of speaking with Sana over the phone regarding a rental property, and I can confidently say she is an absolute asset to the LV Property team. From the beginning she was incredibly friendly, professional, and knowledgeable. She took the time to understand my needs, provided excellent advice, and guided me through the process with such clarity and reassurance.
Her enthusiasm made what could have been a stressful experience feel enjoyable. Sana’s genuine willingness to help left a lasting impression, and I’m genuinely excited to continue working with her and LV in the future.
Thank you so much Sana for your help. Your professionalism and warmth truly set you apart, you are a true asset to the LV team !

11 February 2025
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

hank you so much for your thoughtful and glowing feedback! We are absolutely thrilled to hear about your positive experience with Sana. It’s clear from your comments that she made a significant impact, not just with her professionalism and knowledge, but also with her friendly and approachable attitude. We are so pleased to know that she was able to guide you through the process with clarity and reassurance, making what could have been a stressful experience enjoyable instead.

At LV Property, we are committed to providing exceptional service, and it’s fantastic to hear that Sana’s enthusiasm and willingness to help truly stood out. Her dedication to understanding your needs and offering thoughtful advice is exactly what we strive for, and we’re so grateful for your kind words. We’re also excited that you’re looking forward to continuing to work with us in the future.

Rated 5 out of 5 stars

New LV Property Manager excels

My experiences with LV in the past have been far from satisfactory but more recently they have been exemplary in dealing with my (Landlord) queries. This is down solely to their new Property Manager who has proven to be honest, factual and very professional, executing next steps and all necessary follow ups concisely and timely. Based on my dealings with her over the last few months I am happy to give a 5 start rating. Excellent.

5 February 2025
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you for taking the time to share your experience with us! We’re so pleased to hear that your recent interactions with LV Property have been much more positive, and we’re especially glad to know that our new Property Manager has been able to address your queries in such a professional and efficient manner.

Your feedback means a lot to us, and it’s wonderful to hear that her honesty, professionalism, and timely follow-ups have made a significant difference. We are committed to continuously improving our service and ensuring that every landlord and tenant receives the best experience possible.

Rated 5 out of 5 stars

thank you Connie for your kind help ,I…

thank you Connie for your kind help ,I look forwards to continuing to work with you Elaine Green

5 February 2025
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you so much for your kind words! We are so pleased to hear that Corrine has been able to assist you effectively. She is truly an asset to the team, and it’s wonderful to know that you’re happy with the service provided.

Rated 5 out of 5 stars

Landlord experience

As a landlord with LV, working with Corinne has been a pleasure. She picked something up that had been languishing with my previous contact and sorted it out quickly with no drama or fuss. Great service

24 January 2025
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you so much for sharing your positive experience with us! We’re delighted to hear that working with Corrine has been a pleasure and that she was able to resolve an issue that had been lingering with your previous contact. Her ability to tackle challenges efficiently and without fuss is exactly what we aim for at LV Property, and it’s fantastic to know that she provided you with the level of service you deserve.

We truly appreciate your feedback, and we’re grateful for the opportunity to continue working with you.

Rated 5 out of 5 stars

Good company

Good company - Corrine has been a big help to me since joining the company & I'm grateful for everything she & the company have done for me in recent times.

4 February 2025
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you so much for your kind words! We’re delighted to hear that Corrine has been such a great help to you since joining the company. We’re incredibly proud of our team, and it’s fantastic to know that both Corrine and the company have been able to support you effectively.

Your feedback means a lot to us, and we truly appreciate your trust in our service

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