L W Smart Repairs Ltd Reviews 250

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the repairs, noting that their vehicles were returned in excellent condition with perfect paintwork and color matching. Many people highlight the professionalism and friendliness of the staff, appreciating their helpfulness and clear communication throughout the repair process. The service provided is frequently described as brilliant and efficient, with customers commending the quick turnaround times and the provision of courtesy cars. Reviewers often express their satisfaction with the overall experience, stating they would highly recommend the company and use their services again for future bodywork needs.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the excellent service, communication, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team as friendly, helpful,... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high standard of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My personal vehicle repaired here a while a go after a lorry at work caught it, repairs were perfect. I have subsequently had a set of alloys painted, which came back better than they were from... See more

Company replied

Rated 5 out of 5 stars

Prompt response to my request for a repair quote, sent by Lee on the same day as my visit. Quote was accurate and included a second hand door as requested. My vehicle was clean, tidy and the finish... See more

Rated 5 out of 5 stars

Leigh and his team are great! From being told by various garages my car was a definite write-off I took my car to LW Smart Repairs and Leigh talked through the process from start to finish and expl... See more

Rated 5 out of 5 stars

I always go to LWSmart Repairs when need any body work repairs. They are never judgy and always offer the best advice and options. They will always try and fit you in as soon as they can and provi... See more


Company details

  1. #1 of 17 best companies in Car Body Shop

Written by the company

LW Smart Repairs is an established car body repair business based in Alfreton, Derbyshire. Offering excellent quality of workmanship we can undertake any job from a small scratch right up to a full re-spray to the original manufacturers standards. We offer free estimates, undertake work on behalf of a number of insurance companies, and we are a member of VBRA (Vehicle Builders and Repairers Association Ltd), maintaining the consumer code of practice, and ensuring that all members provide the highest standard of work.


Contact info

5.0

Excellent

TrustScore 5 out of 5

250 reviews

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Rated 5 out of 5 stars

Smart in the name

Smart in the name, smart is my car.
I was recommended to try this company to repair our car, a spot on service all round at a reasonable price. Courtesy car provided was good and kept us mobile for the 4 day job.
Thankyou all involved at Smart Repairs.

26 August 2025
Rated 5 out of 5 stars

Super fast

Fast response to online query, quote and booking in. It was all sorted within a week start to finish, perfect 👌

17 July 2025
Rated 5 out of 5 stars

Don’t go anywhere else!

Leigh and his team are great!
From being told by various garages my car was a definite write-off I took my car to LW Smart Repairs and Leigh talked through the process from start to finish and explained exactly what work needed to be carried out. Within 24 hours I had an estimate for repairs and had it booked in the following week. The car looked brand new on pickup and it was a faultless repair at a great price.
Thanks again to Leigh and his team!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very friendly, great customer service and excellent repairs to the side of my car ,it looks fantastic and was repaired and ready for me to collect only 6 days after my accident. Would highly recommend them.

10 June 2025
Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Very helpful friendly staff. The work on my car was amazing. They also kept me up to date on all work and I cant fault their workmanship. Would definitely use for all future work

5 June 2025
Rated 5 out of 5 stars

A proud business

I was unsure on a specific colour so they helped determine what was best for how the car was used and what suited the car.

Have asked to see the finished result as I only had a set of wheels done and they didn't see the car. Seem to take pride in their work

30 May 2025
Rated 5 out of 5 stars

Great Pearlescent Paint Match

Prompt response to my request for a repair quote, sent by Lee on the same day as my visit.
Quote was accurate and included a second hand door as requested.
My vehicle was clean, tidy and the finished paintwork was a superb match for the original pearlescent white.
Thank you Lee and the team.

23 May 2025
Rated 5 out of 5 stars

Gold star service.

A positive and friendly welcome upon arrival, all the staff were very helpful and nothing was too much trouble. I was made aware what the job entailed and the cost involved with no hidden extras. I was delighted with the result of everyone's hard work as it exceeded my expectations, it feels like I own a new vehicle again. A really brilliant job done and I would certainly recommend Smart repairs 100% Many thanks.

25 April 2025

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