i like the pricing and amount of data provided, i also like the roaming services. I dislike the signal drop and 5G outage in Lisbon. Many times while I am on any call such as whatsapp or similar apps,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good service at reasonable cost, but poor communication. All messages I receive from Lyca come in Portugese and I only speak English. There should be a translate option button or something to allow... See more
Company replied
The function of the mobile service is generally good Sadly I can’t find a way to automatically renew each month so I have to go through the hassle of putting in card details etc My local PT card ge... See more
Company replied
Plus It is inexpensive compared to the competition. It runs on Vodafone network so the coverage is good. It's easy to join first off either by purchasing a card from one of the numerous smal... See more
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Company details
Written by the company
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contact info
1050-127, Lisbon, United Kingdom
- lycamobile.pt
3.1
Average
1k reviews
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I recharge Money 920693576 this number…
I recharge Money 920693576 this number but not open this account, can you chick please
2 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that the recharge is not reflecting on the account for the number you mentioned.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to identify the issue and resolve it as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Internet is not working properly
Internet is not working properly
Balance transfer is also very late
2 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that your internet is not working properly and that you are experiencing delays with balance transfers.
Thank you for sharing the details. We have carefully noted your concerns, and our team is currently investigating them on priority to resolve the issues as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Great works 🙏❤️
2 July 2026
Reply from Lyca Mobile PT
Dear Jharana,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
Lyca Mobile Review Resolution Team
I have recharged 2 times to buy…
I have recharged 2 times to buy internet pack for 1 month ... Now i cant see my extra 10 €
2 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about the issue with your recharge and the missing €10 balance.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to review the transactions and resolve the issue as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Banwait,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team
I can’t disable auto charge
I can’t disable auto charge.
Also I get charged every month gor few months and I don’t get a receipt or can cancel it
2 July 2026
Reply from Lyca Mobile PT
Dear Tamir,
We’re sorry to hear that you are experiencing no signal with your Lyca SIM.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to identify the issue and restore your service as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very bad lyca sim no singnal
25 June 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing no signal with your Lyca SIM.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to identify the issue and restore your service as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Gurpreet,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Good 👍 Lycamobile pt
1 July 2026
Reply from Lyca Mobile PT
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Mickel,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We are incredibly happy to hear that you are enjoying our network and plans. Thank you for taking the time to share your positive experience!
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Poor connexion
24 June 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing poor network connection.
Thank you for sharing your feedback. We have noted your concern, and our team is currently investigating this on priority to identify the issue and improve the service quality as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing slow internet speed.
Thank you for sharing the details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and improve the network performance as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Amandeep,
We're so happy to hear you love the sim! We appreciate your positive feedback and are glad you enjoyed your experience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I cannot make phonecalls there's a…
I cannot make phonecalls there's a disturbance and I cannot hear the other side.
29 June 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are unable to make phone calls and experiencing call quality issues with disturbance and unclear audio.
Thank you for sharing the details. We have noted your concern, and our team is currently investigating this on priority to identify the issue and improve your service as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
poor network coverage
poor network coverage, expensive data package, difficult to purchase package from website..
24 June 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience with poor network coverage, high data costs, and difficulties purchasing packages on our website.
Thank you for sharing the details. We have carefully noted your concerns, and our team is currently investigating this on priority to identify the issues and improve the overall service experience as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Once i had emailed the lycamobile.pt…
Once i had emailed the lycamobile.pt for my problem but they didn’t answer me or tried to fixed the problem the problem was they charged me double money for the data in which one of them i already cancel the package and also turned off the renew button and i buyed the other one but the money from my account was charged again for the cancled package !!!!!!
And other thing I don’t like about lyca is they really need to work on tower (network) I don’t know what happens to the network it’ll be gone and it’s soo frustrating .As a longterm lycamobile user it’s really disappointment that when we face the problem we don’t know where should we rely on and if we write a email there’s no chance you get your solution back .
24 June 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re really sorry to hear about the double charging issue, lack of response to your email, and the network problems you have experienced.
Thank you for sharing the details. We have carefully noted your concerns regarding billing, cancellation handling, and network performance, and our team is currently investigating this on priority to identify the issue and resolve it as quickly as possible.
We truly appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
All over experience is good but please…
All over experience is good but please help us when we go to india , in india we didn't get any network coverage. Tell us the solution what we can do ?
1 July 2026
Reply from Lyca Mobile PT
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team
Reply from Lyca Mobile PT
Dear Customer,
We're so glad to hear you experienced our fast and nice service. Thank you for your wonderful feedback!
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
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