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Rated 1 out of 5 stars

Started with all apps such as Tentkotta, EROS, SUNNXT and YOUTUBE- but all those apps have gone within 3months out of 15months subscription. Now we have only YUPPtv app which is useless. Also no one p... See more

Rated 2 out of 5 stars

One of the worst service I never had before. Facing technical issue for a couple of months but not yet fixed it. Customer service not at all helpful.

Rated 1 out of 5 stars

Very poor experience. Customer service will never attend any call. Trying almost 2 months to reach them. Tried to complaint via their portal. Still same. Looks like it is another online SCAM to loot... See more

Rated 1 out of 5 stars

Have lost Tentkotta and sunnxt after migration to yupptv. Customer service are appalling as they don't give straight answer...I guess they are not regulated by Ofcom as it's offshore service. Very dis... See more

Company details

  1. Television station

Information provided by various external sources

LycaTV - World’s largest entertainment platform for Online TV Channels, Popular TV Shows and Latest Movies in United States, United Kingdom, UAE, Germany, Singapore, Australia, etc. Watch your favorite TV Serials, Movies, Reality Shows, News and Comedy...


Contact info

  • Marsh Wall 195, E14 9SG, London, United Kingdom

  • lycatv.tv

1.4

Bad

TrustScore 1.5 out of 5

45 reviews

5-star
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1-star

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1.4

All reviews

(45)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

I renewed after 1 year. They took the money but all services have been suspended (including lyca tv app itself, Tentkotta, Eros etc). I have been trying to contact them for the past 10 days by email as well as phone. They are not picking up. I suspect that they have gathered the money and run away.

19 November 2019
Unprompted review
Rated 1 out of 5 stars

Very poor.

Very poor.
I use it in Roku and it doesnt work on most days.
The customer service isnt even picking up the calls nowadays.

17 November 2019
Unprompted review
Rated 1 out of 5 stars

Not working new one..

Not working new one... can’t contact them... money wasted... if I am rich I will sue them for sure....burglars fraud lyca group

14 November 2019
Unprompted review
Rated 1 out of 5 stars

I am unable to access Tentkotta or…

I am unable to access Tentkotta or EROS. It says to generate code and contact Lyca TV which I am trying for nearly a month. Nobody answers. This is what happened when I tried different times between 6.00 - 10.00pm For the first 11 minutes recording will play saying an agent will be in touch shortly. Then you will hear ringing tone and you get excited someone is going to answer but after 2 minutes of ringing they the great Lyca TV shut the phone on your face. But typical Sri Lankan customer service they will ring 6 times a day before your subscription due to end to convince you to renew. Please don’t fall to their trap. one of the worst customer service I came cross.

10 November 2019
Unprompted review
Rated 1 out of 5 stars

Worse app for streaming and very…

Worse app for streaming and very unprofessional service
App is bad with too many unnecessary ads.
Also remote control very bad it's not working properly. bought year service as they promised 3 extra months free. But heard nothing from them after i paid. I even call them many time but they don't want to answer for my question.
I highly suggest get any other streaming service than this.. it is bad and have too many hidden charges. Please away from this people

25 October 2019
Unprompted review
Rated 1 out of 5 stars

Avoid Lyca TV at all cost

Avoid Lyca TV at all cost. You will regret it if you subscribe to them. Lyca TV app crashes most of the time or video kept buffering. I was using yupptv and went back to them. Do not believe their lies about Tentkotta and Eros!!! Those never works.

1 October 2019
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service. Dont waste the money. They will say package(tentkotta, eros now, tamil tv channels). Tentkotta will not work and customer support says it will work after 3-4 days. But it will not work. Waste of time and money.

27 September 2019
Unprompted review
Rated 1 out of 5 stars

Don't go for Lyca. Cheap and Worst are different. Lyca is not cheap it is Worst

Lyca is worst in below factors - Service, Content quantity/quality and technology. So if you are ok to stay low on these factors opt in Lyca. Else go for other choices. Their choice of channels and movies on VOD are very limited. Yupp TV was far better compared to Lyca, but may cost you just few dollars more which is worth to pay. Unreliable service and app/channels may stop working anytime and will not work for few days in a row. You will not be getting any alert / update of fixes. Settling with Lyca for cheap cost is a bad trade-off of your entertainment and peace of mind.

26 September 2019
Unprompted review
Rated 1 out of 5 stars

THE WORST INDIAN TV Channel Provider

THE WORST INDIAN TV Channel Provider. They mislead you for the connection and worst customer service. The channels were never provided in High Definition. The apps don't stay stable and always have a problem with launching and accessing the channels. Very limited channels compared to YuppTV. Please never ever even try their service for a trial period. I very much advocate for YuppTV and get a good deal. Again NEVER EVER go for Lyca TV.

8 September 2019
Unprompted review
Rated 1 out of 5 stars

Seriously very bad business practice

Seriously very bad business practice. US folks stay away from Lyca TV. They are cheating and not processing my refund for 3 months. Every time, they will come up with a new lie...I still have not received my money back.

Is any attorney interested in taking up this case? This can even become a class action suit as I am sure there will be a lot of customers like me.

S

5 August 2019
Unprompted review
Rated 1 out of 5 stars

Scam company that sells non existent services

Very very bad company. They are a scam which you will realize the moment you call their customer service.

Do not buy any service from them. Their apps/services don't work and I haven't used their service even for a day. When you call them regarding that they will say "We will contact the upper management and let you know". It will be two months and they will repeat the same and then they will block your number with the message "Your account has been suspended". Then you call from another number and they will answer and then once they realize its you again, they will repeat "How can I help you?" repeatedly like a robot till you tire and give up.

That's how shady they are. I regret giving them my credit card number and I had to cancel those cards so they don't misuse it.

I am filing a complaint with FTC and others.

Stay away from them and please spread this message to the local Tamil Associations you are a member of, so their members can be careful and not fall into this trap.

5 July 2019
Unprompted review
Rated 1 out of 5 stars

Worst order management service

Worst order management service. I have cancelled the order many times, they were no ready to listen. I ordered set op box, they charged me £10 for express delivery. They didn't ship the order for more than 10 working days.after I cancelled the order they sent me a shipment tracking number which was not collected for couple of days. Again I called them to get my refund, they said, have you not received the item? I already told them to cancel the order before they try to cheat me with the shipping ref number. I already renewed my Yupp TV. Now they are sending me the box, I don;t know what kind of customer service these guys have. I am sending the item back. What on earth they are doing business, I dont understand.

10 June 2019
Unprompted review
Rated 1 out of 5 stars

Definitely fraud

Definitely fraud, worst quality.. paid the entire amount and didnt use the subscription a single day... they are not refundable and can not cancel the subscription, there is no refund policy... while taking subscription the sales representative lied to me that the subscription can be cancelled any time ... fraud ,fraud ,fraud ...

11 May 2019
Unprompted review
Rated 1 out of 5 stars

Lyca TV USA service is pathetic too

Lyca TV USA service is pathetic too! No app for lyca TV in my samsung Smart TV! Manual app push also didnt work. Didnt redeem Hotstar code too as there's no app in smart TV. Lyca said they will refund, but have been following up for 6 months, called 50+ times for refund but always same response "waiting for management resoonse".

14 April 2019
Unprompted review
Rated 1 out of 5 stars

I share the experience and frustrations…

I share the experience and frustrations of previous 2 reviewers. They are hopeless. They should never be allowed to operate in the UK. Channels disappear without any notification. Serials on Sun TV appear as and when they wish to publish. Useless customer service who cut your calls. Just one month into subscription, I am giving up on them and shelling again to get Yupp TV. Going to take it up with Ofcom and get this company banned in UK.

8 April 2019
Unprompted review
Rated 1 out of 5 stars

Very poor customer services

Very poor customer services. Never respond to your queries. Most of the time channels don’t work and not able to watch your favourite programmes. Channels are removed from time to time without any notifications to customers. The staffs not professional and do not have customer care skills.

We are so fed up with Lyca tv and decided to discontinue with the service.
Please do not subscribe to Lyca Tv and waste your hard earned money

6 April 2019
Unprompted review

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