I have been with Lyphe Clinic for a few years now. Their services have been, and still are, nothing less than truly wonderful, very professional and knowledgable. Lyphe knows their clients on their... See more
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I recently had my pension credit removed ( I'm waiting for my appeal to be decided) so I phoned the clinic for advice. I told my problems to a lovely young lady called Jazmin, who took my details etc... See more
Company replied
The staff at Lyphe are exceptional !!!!!! I have problems doing things online, I don't think my laptop likes me, but the angels at Lyphe are always so helpful and polite and make sure I can get my me... See more
Company replied
Having some initial problems I must say now that lyphe have been brilliant! Can speak to them and resolve any issues easily, staff and dr are so kind, knowledgeable, and friendly. Medications always n... See more
Company replied
Company details
- Clinic
- Alternative Medicine Practitioner
- Cannabis shop
- Online Pharmacy
- Pain control clinic
- Specialised Clinic
About Lyphe Medical Cannabis Clinic & Dispensary
Written by the company
Your patient-first path to wellness.
Lyphe Clinic is proud to be among the very first medical cannabis clinics to begin treating patients in the UK.
We are all about providing quality care and are dedicated advocates for medical cannabis as a vital treatment option for chronic diseases when conventional medications have failed to enhance patient quality of life.
Our Lyphe Doctors are leaders in medical cannabis treatment with unmatched experience in their specialist field.
We offer video appointments for patients who cannot travel to our clinic, which was built from the ground up to treat and serve patients remotely.
We have a direct supply chain from our growing partners, providing peace of mind and continuity of care through uninterrupted access to high-quality medical cannabis.
Our team of patient coordinators provide unwavering support every step of the way on your healthcare journey.
Offering unmatched value, our subscription program is designed to enable all patients to afford their treatment.
If you are ready to begin your medical cannabis journey, start by checking if you are eligible by visiting lyphe.com where you can also book your online appointment from anywhere in the UK and Channel Islands.
Contact info
United Kingdom
- 0204 538 2273
- info@lyphe.com
- lyphe.com
4.5
Excellent
2K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and completely…
Excellent service and completely trouble free. I highly recommend there services. Becca was extremely helpful so most appreciated
16 May 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Kevin,
Thank you so much for your kind words! We're thrilled to hear you had an excellent and hassle-free experience. Becca will be especially pleased to know her help made a difference – we’ll be sure to pass along your appreciation. We truly value your recommendation and look forward to serving you again in the future!
—The Lyphe Clinic Team 💚
Very good service
Very good service. Especially so if you’re with Lyphe Clinic.
14 May 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Granville,
Thank you so much for your kind words! We're thrilled to hear you had a great experience, especially as a patient with Lyphe Clinic. Providing excellent service and support is always our priority. If there's anything else we can assist you with, please don’t hesitate to reach out!
—The Lyphe Clinic Team 💚
Thankyou for your help and the app is…
Thankyou for your help and the app is so much easier to use as I'm not good with talking on telephone
13 May 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Jason,
Thanks so much for your kind words. We're happy to hear you found our service easy to use!
—The Lyphe Clinic Team 💚
Good communication and friendly and…
Good communication and friendly and helpful
8 May 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Keith,
Thank you for your kind words! We're glad to hear that you’ve had a positive experience with our team. Good communication and a friendly, helpful approach are exactly what we aim for—your feedback means a lot to us!
—The Lyphe Clinic Team 💚
The change over last year in your …
The change over last year in your business practices has definitely helped with everything! It’s more streamlined now and what’s brilliant is I DO NOT HAVE TO KEEP CHECKING emails/texts etc to find out what’s happening each month with my repeat prescriptions! The pharmacy Knows what’s happening with the clinic and vice versa! (I hope that makes sense! I do have ADHD and had a late diagnosis at 58years of age!)So UNLIKE 👎 the NHS who have cancelled my knee surgery x3 times The LYPHE Clinic/Dispensary CAN BE RELIED ON TO PROVIDE A PREMIUM SERVICE!Thank you and I must add a HUGE MASSIVE THANK YOU 🙏 to the lovely ☺️ “Sophia”the pharmacist! Her continuous communication via email today has been EXEMPLARY and she has reassured and supported me today as this is Just what I’m needing now as being let down by the NHS continues….
8 May 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Joanne,
Thank you so much for your feedback! We're thrilled to hear that the recent changes have made things smoother for you. It’s great to know that the improved communication between the pharmacy and clinic is making your experience easier and more convenient. We truly appreciate your support and look forward to continuing to provide a seamless service!
—The Lyphe Clinic Team 💚
Not good
I had a bad experience during my first video interview with a so called specialist. The interviewer was arrogant, uninterested, and kept cutting me off, making it hard for me to ask questions. I won’t be using this company again, especially after they charged me for such a poor interview, offered me another interview... Are they kidding! Ripped off.
1 May 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Kevin,
We're really sorry to hear that your experience didn’t meet expectations. We take feedback seriously and would appreciate the opportunity to learn more about what went wrong. Please contact us directly at 0204 538 2273 or info@lyphe.com so we can discuss this further and work toward a resolution. Your satisfaction is important to us.
Kind regards
Lyphe Clinic
Lauren is a star
Lauren is a star. Last minute need for a travel letter and she delivered despite being out of hours, saving the day!
2 May 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Fil,
Thank you for the wonderful feedback! We're thrilled to hear that Lauren was able to assist you, we'll be sure to pass along your kind words!
—The Lyphe Clinic Team 💚
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Matthew,
Thank you! We're glad we could help.
—The Lyphe Clinic Team 💚
I’m with Lyphe clinic I have been with…
I’m with Lyphe clinic I have been with them for a couple years now and I think things have gotten better, I would recommend trying Lyphe clinic for your medical journey if you want to try something different than poison,pills and potions?, I have seen some great recovery from medical cannabis and I am proof!, I was on a lot more of medication,methadone,anti depressants,painkillers etc I now have managed to cut away most of the horrible medication,my anxiety is getting better I can walk around with no issues, I really think it’s a good road to recovery and pain,the staff are very supportive and helpful, I even lost my online page and panicked but Lauren was straight back and sorted out my repeat prescription for me in five minutes,the online talk is great and the doctors are very helpful and understanding I have a great doctor, thank you for reading this and I wish you all well on your path to recovery.thank you Lyphe clinic
1 May 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Steven,
Thank you so much for sharing your journey with us. We're truly humbled to hear how far you've come and proud to have played a part in your recovery. It’s inspiring to know that medical cannabis has helped you reduce reliance on other medications and improve your quality of life.
We're especially glad to hear Lauren and the rest of the team have been supportive and responsive when you've needed us. Your kind words mean a great deal to everyone here at Lyphe Clinic. Thank you for your trust and recommendation — we’re here for you every step of the way.
Wishing you continued progress and wellness on your path to recovery.
—The Lyphe Clinic Team 💚
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Stephen,
Thanks so much for your kind words. We're happy to hear you found our service helpful!
—The Lyphe Clinic Team 💚
Great service
Was good talking to someone and then the doctor and it was next day post.
28 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Morning Victor,
Thank you for your feedback! We're glad to hear you had a good experience speaking with our team and that your appointment was scheduled promptly. If there's anything else we can do to support you, please don’t hesitate to reach out.
—The Lyphe Clinic Team 💚
The staff are polite and most…
The staff are polite and most respectful. Nothing is too much trouble for them, and they guide you through the process, there produce is very good and as described.
There Doctors are most helpful and look after me.
29 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Consumer,
Thank you so much for your kind words! We're truly grateful for your feedback and are delighted to hear that our staff and doctors have made a positive impact on your experience. Providing respectful, attentive service and quality care is at the heart of what we do, and it means a lot to know we’re meeting that standard for you. We look forward to continuing to support you.
—The Lyphe Clinic Team 💚
Maisie et al
Maisie, along with several other colleagues, have been patient / helpful/ concise / proactive and all conversations had in a very timely fashion. Just wish I had opted to change clinics sooner! Keep up the good work and well done for saving my sanity :-)
28 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Chloe,
Thank you for your lovely feedback! We're so pleased that Maisie and the team could support you with patience, clarity, and care. We're delighted to have made a positive difference and truly appreciate your kind words.
We're always here for you — and we’re so glad you made the switch!
—The Lyphe Clinic Team 💚
Lauren on live chat
Lauren on the live chat was so so helpful, quick to respond and helped me out massively when I was in a rush for a letter to travel.
She was amazing. Thanks so much.
25 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Emma,
Thank you for your wonderful feedback! We're so glad to hear that Lauren was able to assist you quickly, especially when you were in a time crunch. We'll be sure to pass on your kind words to her — she’ll be thrilled! If you need anything else, we’re always here to help.
—The Lyphe Clinic Team 💚
Helpful Service to Get Signed Up
Helpful service to get signed up. Hopefully the rest of the service will be completed the same way.
24 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Lynn,
Thank you for your feedback! We're glad to hear you had a positive experience getting signed up. We’re committed to making sure the rest of your journey with us is just as smooth and helpful. If you ever need anything, don’t hesitate to reach out!
—The Lyphe Clinic Team 💚
Consistently Excellent Care and Compassionate Support
Once again, I’m incredibly pleased with the care I’ve received from Lyphe. I’ve left a review before, but I felt it was important to highlight their outstanding customer service once more.
Today, Alisha went above and beyond to help me access my medication while I was in a difficult situation. She kept me updated throughout the process, which gave me real peace of mind. Her support made a huge difference, and I’m so grateful.
Lyphe has always treated me with respect and dignity, and I continue to feel genuinely valued as a patient. I’m so glad to be in their care.
23 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Jenny,
Thank you for the great review! We're so glad to hear that Alisha was able to help you sort out your medication and that you had an excellent experience. We really appreciate your kind words!
—The Lyphe Clinic Team 💚
i have only had positive experiences…
i have only had positive experiences with lyphe clinic & all of their team.
they always go above and beyond to ensure i get the best care i need.
the only flaw is their new system is a little confusing, but you only have to hop onto a live chat and the team are more than happy to help.
thank you all @ lyphe clinic for your continued incredible work, service & medication
23 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Bex,
Thank you for your review! We're really glad to hear you were happy with the service and our staff always align with providing you the top quality service. Your feedback is incredibly valuable to our business development team as we work to make things even better. Please feel free to get in touch!
—The Lyphe Clinic Team 💚
Excellent customer service.
22 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Charles,
Thank you for the wonderful review! We're thrilled to hear that our advisors were able to assist you so thoroughly.
—The Lyphe Clinic Team 💚
Don't sign up with this clinic, you will have non stop problems!
Recently introduced arbitrary limits on THC percentage causing care disruption. Actually looking to leave now, final straw.
Previously on Electric Honeydew 26% which was working really well for me, like , really well! I was happy and not anxious at all for the first time in a long time !
But now after 3 months of use i'm suddenly told no because of a new 25% THC rule management have put in place, so i cant have what i have already been prescribed!? and now need to go through some approval process that "Is almost impossible to be approved for" according to my DR.
To be clear i have checked and this is not a government limit and as far as i can tell is purely designed by lyphe so that patents can't access the correct medication from other pharmacy's!
Its basically them saying " you wont find anything over 25% in the lyphe range of medicines so we wont prescribe you anything over that even if its available from another pharmacy, and we are going to make sure you cant order anything better than what we can produce ourselves."
Disgusting behaviour yet again from these cowboys, AVOID AVOID AVOID
1 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Joel,
We're sorry to hear that your experience didn’t meet expectations. We’d really like the chance to make things right—please reach out to us at info@lyphe.com, with your contact details, and a member of our team will be in touch directly. Thank you for bringing this to our attention.
Kind regards
Lyphe Clinic
Friendly, professional & informed
Friendly and professional informed advisor answered all my questions and more. Couldn't have done any better.
17 April 2025
Unprompted review
Reply from Lyphe Medical Cannabis Clinic & Dispensary
Hi Phillip,
Thank you for the wonderful review! We're thrilled to hear that our advisor was able to assist you so thoroughly. It means a lot to know we exceeded your expectations.
—The Lyphe Clinic Team 💚
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