LYRA Modest Reviews 

943
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were somewhat happy with their experience overall. Many customers praise the excellent product quality, materials, and thoughtful designs, often finding items to be exactly what they sought for modest wear. Several people also highlight positive interactions with customer service, describing staff as helpful and prompt, sometimes assisting with price adjustments or easy exchanges. However, some customers noted concerns about product durability, reporting items showing wear, tears, or bobbles after limited use. A few other people also felt that sizing could be inconsistent, often running smaller than advertised, leading to items not fitting well. Additionally, some reviewers expressed dissatisfaction with the return policy, particularly for sale items, and reported difficulties with customer service responsiveness for return requests.

What people talk about most

Product

Clients share ambiguous opinions on product quality and design, with many expressing satisfaction with the... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing satisfaction with the fabric, fit, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers feeling that the cost was not justified... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some customers praising the excellent,... See more

Return policy

Reviewers highlight ambiguous aspects of return policy, with many expressing frustration over strict... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, everything I’ve ordered was perfect. Fitting was just right quality was right and I’ve got everything on the sale so so fantastic price. I am now addicted customer. I’m not going anywhe... See more

Rated 5 out of 5 stars

Lyra is by far the best brand. When you can easily buy blindly without having to see the items live and you know for sure that the product will be impeccable. The design, the materials, the packaging,... See more

Rated 5 out of 5 stars

Wide range of options and the size calculator was very accurate for a Muslim woman. I bought the Yara and it was absolutely perfect, just what I’d been looking for. Great fit, great coverage and compl... See more

Rated 5 out of 5 stars

Lyra is a great brand that offers good trendy yet timeless design with great quality for people that like to dress modestly. smooth purchasing experience, with quick UK delivery. I’ve purchased couple... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

943 reviews

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Asks customers to review

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Replied to 27% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(943)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Important services

Important, the package to arrive earlier than I thought, which was fantastic trying the costumes or something I was very happy about the fabric was a good quality and hold well I would suggest if we can have more brighter colours and more of Prince to cover up big bodies is the best that I have bought

3 July 2023
Unprompted review
Rated 5 out of 5 stars

I just received my Asra swim wear and I…

I just received my Asra swim wear and I liked it so much. The material is excellent and the size chart was really helpful and perfect. It looks exactly like the picture. I also ordered two pullover Hijab. I ordered a black one and a charcoal one that fits perfectly with my grey Asra swim wear. They are also of great quality and very light. I received free delivery and a bag as a gift as a gift for the purchased amount. It also arrived very fast despite I ordered from Jeddah.

29 May 2023
Unprompted review
Rated 1 out of 5 stars

So sad to write this but feel as though…

So sad to write this but feel as though everyone needs to know before you spend that much amount of money on a swimsuit. For myself and sisters I know, we buy modest swim wear for religious purposes and the fact that the prices are that high really is exploitation. Now I got mine as a birthday present, I took it out when I went on holiday and the quality is so so bad. The button came off it wasn’t sewn on properly at all and the material was paper thin. No padding underneath so ensure you either wear a swimsuit or bra under the top. It wasn’t wearable after the button came off as the skirt is what makes it ‘modest’. I bought a black one off Amazon, which was exactly the same for £25.. it was actually better as you could button down the skirt to the leggings so it doesn’t ride up. Please think twice before you are sucked into this rubbish.

30 May 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality and service!

Bought two different sets, both of them got ruined after only a few swims. The pants on the first set had a hole on them, the second pair’s clasps fell off around the third time of use. I wanted a refund or a replacement of the product, I decided to fix the pair with the hole but the other one with the clasps was completely unable to be worn. I contacted them and they did not give me a refund or a replacement they just suggested I should fix the swimsuit myself. I did not pay that much for a product to have to fix their mistakes.

2 June 2022
Unprompted review
Rated 5 out of 5 stars

Amazing high quality product

Amazing high quality product
Excellent fabric and the cut looks perfect
Flattering your body in a decent way ❤️❤️❤️

Caring customer service
Very fast response

I was never happier receiving a package

The packaging itself is so lovely 😍

Thank you LYRA❤️❤️
Can’t wait for the next shopping experience

10 May 2023
Unprompted review
Rated 5 out of 5 stars

If you're not a Lyra woman yet then you should be

I ordered this item yesterday and received it today! I've been looking at Lyra swimwear for a while and although it is pricey it is worth it 100%. I've brought other modest swimwear from other sites but none have made me feel so pretty and confident as this one has. The fit of the leggings and bodysuit is perfect, the hat doesn't not fall off off and as someone who wears braids this is amazing. I hope that this brand continues to grow.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Great product and communicative team

Website is easy to use.

Details of swimsuits are clear and the review platform on the site is nice as well.

I placed my order and it was dispatched just 5 hours later and I recieved it within a week!

I inquired about something during my shopping experience and the LYRA team is incredibly responsive.

Additionally when I placed my order, the updates they give are very appreciated in terms of shipping and care of product. Appreciate the updates so much! The product itself is good quality and the packaging I received it in was minimal but with care which I like, since many companies focus too much on & it just generates waste.

This is my second purchase from them, and I plan to purchase more in the future because I've only had positive experiences so far.

9 March 2023
Unprompted review
Rated 1 out of 5 stars

Not for tall girls

I am 178 cm, hardly fits. It’s really expensive material is good but sizing is absurd. No free returns internationally so don’t buy it! I am tall and skinny took size L. The hijab is sewed with a mistake… tight I feel like choking!

24 February 2023
Unprompted review
Rated 4 out of 5 stars

Elegant

Really! I love it. First, The delivery especially to Egypt it was on time. It fits so good & the material dries fast. I always heard that b4 purchasing it, but now I do believe it and totally recommend it to anyone for an elegant and reliable burkini. Thank you! 🙏🏻❤️

28 January 2023
Unprompted review
Rated 1 out of 5 stars

You will never hear back from customer service.

jan 12 update - Issue is finally resolved. I continued to reach out after posting this review. I messaged them on instagram DM and then they said my emails apparently went to spam, but even if thats the case I reached out via Whatsapp and twitter and nobody helped me there. They said they have escalated the communication issue to management and will look into it. My issue is finally resolved now and I'm putting this behind me.

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My last attempt of trying to hear from their customer service team. If they don't respond back then at least people can know what to expect. I received my item on Dec 6, very quick shipping to Canada - 5/5 for that. I noticed quality issues (stitching is coming off in multiple places and odour issue as well as if its used, attached photos in the e-mail also). I first messaged on Dec 6 about this issue. Heard nothing back, followed up on Dec 8, Dec 10, Dec 11 and Dec 18. Contacted via e-mail, whatsapp and their website contact form. I saw on their website they have warranty on their item so thinking I will be fine because you are paying high price for a bathing suit. But, no point if nobody is even willing to help me or respond back to me. The design is lovely - 5/5. But the quality is 100% not worth the money. I paid $150 for a brand new, good quality bathing suit, not one where the stiching is coming off and has sweat smell. I don't want to return my item, but someone for the love of God help me remedy this issue. This has been beyond stressful and not a smooth easy process and if I knew I would be facing this issue, I wouldn't have ordered.

6 December 2022
Unprompted review
Rated 5 out of 5 stars

Bali Retreat

I need a new swimsuit and search for a special one for my Trip to Bali which respect the culture there and found lyra. The size chart was very helpful that there where this two ways to check. It feels so comfort and the combination with skirt and legging is perfect. Love it

12 December 2022
Unprompted review
Rated 5 out of 5 stars

This is the second time I bought a…

This is the second time I bought a swimsuit from this company and it's one of the best purchases I have made! Modesty is really important and feeling confident in what I wear come second to that and Lyra's swimwear does a great job at tackling both those points when they created this product!

6 December 2022
Unprompted review

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