Lyreco UK & Ireland Reviews 

518
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... See more

Company replied

Rated 5 out of 5 stars

We transitioned from multiple existing supplier to Lyreco - This was purely based on the support we received from Angela Smith (Telford). Her support from the initial meeting through to full transiti... See more

Company replied

Rated 2 out of 5 stars

After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product qu... See more

Company replied

Rated 5 out of 5 stars

Suli Rehman was my contract manager and whenever we needed something he could find it, saved a lot of time and money for us! Also an allround good guy, knew his stuff and good laugh. Always had ti... See more

Company replied

Company details

  1. Office supplies shop
  2. also in
  3. Educational Supply Shop
  4. Office Furniture Shop
  5. Safety and work wear
  6. Stationery shop
  7. Stationery wholesaler

Written by the company

With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en

Lyreco Go

Written by the company

Just another reason to Go to Lyreco
Lyreco Go is Lyreco’s loyalty programme that rewards customers for buying workplace essentials. With automatic enrolment, customers earn Go Points on every purchase, unlock higher earning tiers based on spend, and redeem points for a wide choice of rewards. It is a simple way for businesses to make their budget go further while ordering the products they need every day. www.lyreco.co.uk/en/page/lyrecogo

A Great Working Day. Delivered.

Next business day delivery on orders before 5:30 PM

Free delivery on all WebShop orders from £50

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(518)

361 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Nicola Kelly (Lyreco)

We have been using Lyreco for a few years now and they are amazing.

Nicola Kelly has been a great help with everything we require, like clock work Nicola comes into our work and goes through our requirements etc.

I would recommend Lyreco (Nicola) to anyone.

Thanks for all your support and help..

22 July 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Matt,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Nicola Kelly.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Excellent Service from Rep

Delivery always next day as requested.
The rep Sarah Coulson has been with us for many years and will always get us the best price or find a solution for us. Top lady.

11 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Glenda,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Sarah Coulson.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Sarah is ace!

I have used Lyreco for a long time now, the service and next day delivery really is useful. Sarah Coulson is my rep, and I have to say her customer service is excellent. She is always on hand for assistance when needed, with Liam helping when needed. They make a great duo.
I received regular updates regarding new products and special offers - thank you

11 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Allenby Glass Ltd,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service and delivery. We truly appreciate your feedback and special mention of Sarah Coulson & Liam.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Sarah Coulson

We have used Lyreco for a long time now. The service I have received from Sarah Coulson has been outstanding over the years. Sarah is always available to sort out any queries - either by email or on the phone, and if Sarah is on holiday, Liam is always on hand.
I receive regular updates on offers and new products. Its nice to get the personal touch - thank you.

11 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Ann,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Sarah Coulson & Liam.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

An asset to any business

We are a Heritage Railway and have used Lyreco for years.
We have been very well supported by Lyreco’s Agent Richard Lewis who has given us outstanding service.
Deliveries are very quick and efficient and we would recommend Lyreco to any business.

11 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Vanessa,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Richard Lewis.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Jack Upton-Penketh is my account…

Jack Upton-Penketh is my account manager and he is great. Always keeping my in the loop and always there to help if I need it. Lyreco is always speedy and comes next day and never had any issues with my orders. Was also introduced to Debbie from the Nespresso team, so it’s lovely to have that connection also.

11 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Elise-Molson,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Jack Upton-Penketh & Debbie.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy website ordering. Outstanding and caring account managed by Richard Lewis. Recommended.

10 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Mark,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Richard Lewis.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Love you Sarah!

I am still fairly new to using Lyreco, however my contacts, Sarah Coulson & Liam Allworth, are always there to provide any assistance I could ever need. And special thanks to Sarah for her fun updates on new deals, I love reading these!

10 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Good Morning,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Sarah Coulson & Liam Allworth.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Excellent service

i always receive an excellent level of service from AJ Mohammed at Lyreco, he is extremely helpful, knowledgeable and always happy to provide me with detailed product information whenever i need it. Nothing is ever too much trouble, and any questions or queries are delt with quickly & professionally. His product knowledge and customer services are excellent and he is always friendly, approachable and reliable, it makes a real difference having a supplier representative who is so helpful and a delight to work with. A real credit to the company, highly recommended.

10 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Charlotte,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of AJ Mohammed.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

We’ve been really happy with the…

We’ve been really happy with the service from Lyreco. Sarah and Liam are always friendly, helpful and quick to respond to any questions. We’d definitely recommend Lyreco.

10 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Bethany,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Sarah & Liam.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Very helpful

I have been ordering from Lyreco for quite some time now, and AJ Mohammed has always been my main point of contact. He is incredibly helpful, professional, and always makes you feel at ease. Whatever I need, AJ is always happy to assist and goes above and beyond to provide excellent customer service. It's a pleasure dealing with him, and I highly recommend both AJ and Lyreco.

6 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Lauren,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of AJ Mohammed.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Excellent Customer Service

We have been using Lyreco for over 5 years now. The service from Sarah Coulson has been outstanding. We receive regular updates as to what is on offer and the new products that Lyreco have introduced. Any queries are resolved quickly - always receive a reply by email or a phone call. If Sarah is away Liam Allworth is also very happy to help us. Both provide excellent friendly customer service - would highly recommend

7 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Anna,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Sarah Coulson & Liam Allworth.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

I've had a great experience with this…

I've had a great experience with this supplier. The products are consistently high quality, orders are processed quickly, and communication is always excellent.

A special mention goes to Josh Mambo, who has been fantastic to deal with. He's always professional, friendly, and keeps me informed about the latest products, promotions and offers, making sure I never miss out on a good deal. He's quick to answer any questions and always provides excellent customer service.

Overall, a reliable supplier with outstanding support. I'll definitely continue using them and would happily recommend them to others.

7 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Vikky,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

We have used lyreco for the last 2…

We have used lyreco for the last 2 years for all our hygiene and cleaning supplies & all our printed catering supplies.Suli Rehman is our rep.he was recomended by another local business.
He has been great to work with and always trys to support us in every way.

Delivery's are normally next day and prices have been competitive. 10/10 for service.

Loyd Chaat & Chill

6 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Loyd,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Suli Rehman.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Fast, kind and great service!

Richard Lewis always helps the business where he can and goes above and beyond. Delivery is always fast and reliable too!

6 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Thomas,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Richard Lewis.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Great experience and amazing service we…

Great experience and amazing service we have collaborated with Richard Lewis for many years and he has always delivered a fair easy and professional service

6 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Stuart,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Richard Lewis.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Our rep Richard Lewis

Our rep Richard Lewis
Always very helpful and intuitive.
Grat rep

6 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Elaine,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Richard Lewis.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Great, versatile company

Lyreco has been a supplier to Winners 2000 for several years now. Richard Lewis is always really quick to respond, willing and enthusiastic to find solutions to meet the needs of our business and offers useful advice to help things work smoothly. (He even replied to my query when he was on holiday!).

6 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Pam,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Richard Lewis.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Richard Lewis at Lyreco

I always have a great experience from start to finish. The sales representative, Richard Lewis is always friendly, knowledgeable, and never males me feel under any pressure. Richard takes the time to answer all of my questions, explains everything clearly, and makes the whole process straightforward and stress-free.
Richard's customer service is excellent, and I feel valued as a customer. It's refreshing to deal with a company that is both professional and genuinely helpful.
I would have no hesitation in recommending them to anyone looking for excellent service.
1

6 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Terry,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Richard Lewis.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

We've been very happy with Lyreco's…

We've been very happy with Lyreco's products, which are always of excellent quality and great value for our business.

Recently, we've experienced a few delivery issues due to a change of driver, including some delays and missing items. However, I would like to give special recognition to Jack Upton-Penketh for his outstanding customer service. He has always been incredibly helpful, professional, and approachable. He even took the time to visit us in person to make sure everything was being resolved, explain the situation, and ensure we were satisfied.

Although the recent delivery issues were frustrating, Jack's dedication and commitment to customer satisfaction have made a real difference. It's reassuring to know that someone genuinely cares and goes the extra mile to support their customers. Thank you, Jack, for your exceptional service, and thank you to Lyreco for continuing to provide high-quality products.

5 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Elaine,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Jack Upton-Penketh.

Best regards,
The Lyreco Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look