Buyer Beware!!!!Order took 2 weeks to arrive. When it didn’t fit and I reached out to customer service for details on how to return, they responded to my emails with more questions and it took a week... See more
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Poor quality clothing from China - worst customer service takes weeks for a response - do not buy from this company. Took a month to receive the item.
DO NOT EVER BUY FROM THIS COMPANY. This company is so incredibly shady considering their website claims that they have high ratings and yet their company doesn't let you write reviews. I ordered a pro... See more
Definitely a scam - beware. Ordered products in August 2024- never received, they initially said they would resend, now they ghost all emails. No contact numbers. e-mail does not work anymore. Initia... See more
Scam
Scam
Ordered a shelf which never came,
Emailed them with order number.
They said they’d look i to it didn’t hear back.
Asked for a refund they didn’t respond
Misleading and Fraudulent Company - Avoid at All Costs
I had an awful experience with Lyvazza. The website presents itself as an American company with Italian origins, but this is completely false. I ordered three items totalling £112, and what arrived was nothing like advertised. The materials were cheap and plastic-like, and the packaging was unprofessional – just a black plastic bag with a handwritten label.
The company refused to refund me unless I returned the items to China at my own expense, despite no mention of this during purchase. They also insisted on a tracking number after I’d already sent the items back, making it impossible to claim my refund. When I challenged them, their email address was suddenly "not registered."
This company is clearly operating in bad faith. I’m pursuing legal action to recover my money and urge others to steer clear of this scam. Don’t waste your time or money.
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